Capco Reviews

Updated July 1, 2015
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3.5
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Capco CEO Rob Heyvaert
Rob Heyvaert
73 Ratings

Pros
  • Work life balance is awesome bc the work is beyond easy (in 8 reviews)

  • Good knowledgeable colleagues to work with from whom one can learn a lot (in 7 reviews)

Cons
  • Glorified body shop that does staff augmentation work (in 13 reviews)

  • You time off/ work life balance is the lowest priority (in 7 reviews)

More Pros and Cons

99 Employee Reviews

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  1. Featured Review

    Helpful (2)

    Stellar Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Analyst in New York, NY
    Current Employee - QA Analyst in New York, NY

    I have been working at Capco full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company is innovative, they stay on top of cutting edge technology, and if you have the drive to be successful you will be just that. Capco shares its wealth accordingly as it experiences continued growth within multiple sectors and is open to new ideas and ways of doing business from its employees.

    If you are a solutions based individual you will have a voice here that is for sure. Capco makes sure its employees stay engaged which is cool. The general consensus of its employees are all smiles and support for those new on board. Really, sky is the limit here! *Best mid size company 2013, well on its way for the same title 2014.

    Cons

    The pro's far outweigh the cons...here is a suggestion > we should get a stress relief room like that of Google for those long days.

    Advice to Management

    Keep on leading by example, it's working!


  2. Helpful (1)

    Senior consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in New York, NY
    Current Employee - Senior Consultant in New York, NY

    I have been working at Capco full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company with various opportunities to grow

    Cons

    Pushes you out of your comfort zone constantly

    Advice to Management

    Apply only if you are willing to push yourself and are truly self reliant


  3. Opportunity to try anything!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Capco full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Capco is an amazing place to challenge yourself. The people you work with are very nice and energetic, willing to help and overall alot of fun! Office atmosphere is nice, with health snacks and free drinks, which is really convenient.

    Cons

    The work load can be a little much, expect to work hard and then work harder. It is fast pace, agile and flexible which can lead to confusion sometimes. Compensation for the amount of work you do is not the greatest.

    Advice to Management

    Create a clear direction of where Capco is going and tie it back to what we are doing today, and make the road to go there more clear because alot of consultants are confused when they join, exceptions and reality are a little off.


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  5. Helpful (4)

    rampant ex-accenture favoritism. out of touch founder.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY

    I worked at Capco full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    free snacks

    Ex-bearingpoint group is solid

    Cons

    management team treated very poorly by cross-Atlantic transplants. Brits are problem.

    identity crisis. thinks its part of Silicon Valley and emerging company incubation. its not.

    nepotism. if your child of FIS big wig then Capco will employ you

    no strategic direction. glorified body shop with new go to market strategy.

    accenture types with no revenue behind name are given new titles and not held accountable for anything except looking good in office

    end of year performance give more credit internal projects over billable client work

    Advice to Management

    FIS take note to what is going on


  6. Helpful (11)

    The bottom feeder of consulting - stay far away

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Consultant in New York, NY
    Current Employee - Principal Consultant in New York, NY

    I have been working at Capco full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Fresh fruit in the office - although used to have chips (sad if this is the first pro)
    Great work/life balance - since you can dial in your work 95% of the time
    Nice office and location (NY only, at least you can pretend it's a respectable company)

    Cons

    Where to begin:

    Projects are PMO / Outsourced Managed Services / Testing / Bodyshopping at its finest and make up a vast majority of the entire business. The so-called "changeSourcing" model where long-term contracts are signed with clients guarantee a steady revenue stream but have as much in common with actual consulting work as football has with soccer (a common pun in this firm). You're staffed / hired because a random client needs PMO or Project Management work and has a hiring freeze, that's it. No subject matter knowledge required as a prerequisite and you won't be asked for any insights either (since none of the projects require actual thought leadership). You will be directly working for / reporting to the client, so no one at Capco will really understand or know what you're doing day-to-day, even less coach you. Due to the bottom feeder status, Capco has a serious self-esteem problem and don't seem to understand why people would leave to join the Big4 or other firms (take a hard look in the mirror, at your projects and at your internal disorganization).

    Learning and Development is an abysmal joke. The company has a full-time staff on 1.5 people to traing 1000+ consultants, so all the training is relegated to re-hashing some haphazard "Consulting 101" trainings that are mostly used to employ a bullying tactic on teaching new joiners what "consulting" is. But not to worry, you're not a consultant so why spend money on training anyway. Leadership is at best indifferent and at worst dishonest when it comes to the L&D department; if you don't care about L&D then don't pretend you do and make people take hokey courses that add no applicable skills to their careers.

    Human Capital is severely understaffed, has a ridiculous turnover (approaching 40% yoy) and is being forced into a resource management role. The team is as junior as can be (on average less than 30 with no prior experience in HR functions for consulting - good job hiring...) and even the basic functions (performance management, mentoring, career development, etc) are severely neglected; to the point where the company has in effect given up this year to try to institute ANY performance management process. Consultants literally work without having any defined objectives for this year (since this was never announced nor is there a central system to capture it), no actual mid-year performance discussions and no defined success criteria to be eligible or considered for promotions. The promotion process boils down to who you know, which means after roundtables 60% of the firm are vastly disappointed and the leaders (including yours truly) spend the next 3 months doing damage control in the hopes that people don't leave in droves.

    New business units and initiatives are springing up almost daily to the point where the consultants (and middle management) are ridiculing the new "Digital" strategy (or lack thereof). Digital is portrayed as cutting edge but in effect is a money sucking hole that is nothing better than a graphics department. Humanistics was recently launched with even less information outside of it, of course, being "cutting edge" and "for the people". Bold Rocket seems to be a type of skunk works (nobody has ever seen any output) but could also potentially just be a vehicle for some senior managers to hobnob with the Silicon Valley crowd before they also jump ship

    Advice to Management

    Stop the charade of pretending you're an actual consulting firm. Admit to being a staffing agency / project management firm and stop the dishonest recruiting practices which just causes more disappointment and attrition down the line. Fix the mess that are your internal departments (re-boot HC and L&D entirely) and invest some money in systems and processes.

    Capco Response

    Jun 23, 2015

    Thanks for your feedback. We appreciate hearing from our employees and continually look for opportunities to enhance the Capco experience for all of our people.

    One of the great advantages of a
    ... More


  7. Helpful (2)

    Talent is highly visible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Consultant in New York, NY
    Current Employee - Principal Consultant in New York, NY

    I have been working at Capco full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - When you do things differently and get business, you are highly appreciated.
    - Talented young people are more than welcome to join the Capco's ATP program.
    - Good salary and compensation.

    Cons

    - Once on bench, finding a new client might become tricky.
    - Some of the domains within the organization doesn't seem to have quality people.

    Advice to Management

    - Please find a better solution for finding billable projects for the people on bench.
    - Please try to explore new opportunities elsewhere in United States not limited to the east coast.


  8. consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Capco

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    very entreprenueral but like all consulting companies you need to have power of negociation if so you'll do good

    they help you in your studies and have nice perks

    Cons

    most roles are long term and kind of not really projects if your in the consulting world
    bench time is undefined sometimes
    coach is not realiable

    Advice to Management

    change coach and pom please turn them into one and make sure hr supervises them


  9. Helpful (8)

    Awful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in New York, NY
    Current Employee - Consultant in New York, NY

    I have been working at Capco (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - Opprotunities to stay local if you live in NYC or DC
    - The work is tremendously easy and straightforawrd
    - Most projects are 9-5

    Cons

    - The majoirty of work, espeically changesourcing, is pure staff augmentation and not consulting work. This would be fine if you are interested in back office operations work, but the firm will lie in interviews about how theres great digital and startegy work - don't trust it.
    - Bonuses and compensation are horrendous.
    - Partners tell employees to write positive reviews on Glassdoor. Speaking of which, if you look at the review trends, there is a sudden spike from around 2 stars to 3 in 2014. This is highly suspicious.
    - Although most projects are easy 9-5 PMO secretary work, I've seen people with incompetent managers and therefore are stuck working 13+hours a day fixing others mistakes.
    - With changesorucing, Capco onboarded all the underpreformers from major banks as Capco employees. In return, Capco gains a long term contract with the bank and re-sells these employees to work on the same projects. The issue here is that now these incompetent underpreformers will be your colleagues and dillute what remains of the Capco brand.

    Advice to Management

    Just be honest with new hires about the work they will do at Capco. That way you can hire people who are interested in operations work and a work-life balance rather than lie and have massive turnover.


  10. Helpful (8)

    Disappointing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in New York, NY
    Current Employee - Consultant in New York, NY

    I have been working at Capco full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I agree with many comments in other reviews; if you go in with the expectation you will be consulting on the cutting edge of finance, you will be disappointed. If you accept that you will be thrown into random projects with little input and consideration of skills, you will still probably be disappointed but hopefully you can adapt.
    Actually, I am satisfied with the projects that I have been assigned to. The first project was with a great client and project team, so I think I was particularly lucky in that respect. I am not sure if this is a typical experience in this company.

    Cons

    Management seems to constantly changing directions and is inconsistent in messaging to employees. Be prepared to have to deal with some kind of new pet initiative that is talked about for 2 months and then suddenly dropped. Messaging can also be fuzzy, i.e. "great results last year" but disappointing bonus / compensation for most employees (even those who were promoted).
    I have worked at Capco for awhile and have seen many former employees move on to other opportunities; the part that scares me are all of the people that leave after 3-6 months on the job and then the bootlickers that remain behind and always seem to get ahead. Be prepared to be let down when hard work and efforts aren't recognized or appreciated.

    Advice to Management

    Stop bringing up the REF and saying what a fantastic experience it was and how it shows how truly special Capco's culture is. Change the new logo (at least the old one was a big black box). Get rid of contribution rating in determining what bonus should be awarded to employees. Be more candid and truthful with employees, and your employees will respond to it.


  11. Helpful (7)

    No-ethics, career killer. Stay away!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Management Consultant in New York, NY
    Former Employee - Project Management Consultant in New York, NY

    I worked at Capco full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nothing I can think of

    Cons

    Start with top management - their behavior and lies are textbook cases of what not to do to run a healthy sustainable firm. Frat boy atmosphere. They hire people who do not know better and a few are turned to the dark side. The rest leave as soon as they can get another job but Capco on the resume is not a plus.

    Advice to Management

    Since they think they are smarter than everyone else, not worth the effort -- as a job, or advice.



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