Capcom USA
2.6 of 5 9 reviews
www.capcom.com San Mateo, CA 150 to 499 Employees

Capcom USA Reviews

Updated Jul 2, 2014
All Employees Current Employees Only

2.6 9 reviews

                             

40% Approve of the CEO

Capcom USA President and CEO, Capcom USA and CE Europe Kazuhiko Abe

Kazuhiko Abe

(5 ratings)

17% of employees recommend this company to a friend
9 Employee Reviews
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    Missed opportunities

    Events Coordinator (Former Employee)
    San Mateo, CA

    ProsIndividuals within the company make working for the company enjoyable.

    ConsIntense disconnect between USA office and Japanese office. Lower than average salaries, minimal in house benefits. Lack of support from much of upper management.

    Advice to Senior ManagementPay your employees a decent wage!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Not ready for the big time

    Manager (Former Employee)
    San Mateo, CA

    ProsIt has been around forever

    ConsThey don't know what they are doing

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Warring Clans

    Anonymous Employee (Former Employee)

    ProsYou get to work on some of the best IP in the video game world.

    ConsJapan will never let you ship it. Much less control it

    Advice to Senior ManagementIf you want to make games that do well in America... listen to your American staff

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Capcom Environment

    Anonymous Employee (Current Employee)

    ProsManagers let you figure out how you want to accomplish a task; work hours are flexible; health benefits are great; 401k matching; work is reasonable; very nice coworkers; very honest coworkers;

    ConsNo promotions, no career development;

    Yes, I would recommend this company to a friend

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    2 people found this helpful  

    Good at bringing talent on, horrible at retaining it.

    Marketing Coordinator (Current Employee)
    San Mateo, CA

    Pros1) Excellent company to enter the video game industry through.
    2) Very tight knit group of co-workers, a real family atmosphere.
    3) A lot of travel, if you are into that sort of thing.

    Cons1) Below average wages.
    2) No career path for entry and junior level employees.
    3) Extreme case of bureaucracy, with new systems of approvals and paperwork being introduced constantly.
    4) Lack of head count leads to overworked, over stressed employees.
    5) Highly Japanese style of micromanagement.

    Advice to Senior ManagementIf the talent you bring in is your greatest asset, then you should concentrate on nurturing it.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    2 people found this helpful  

    A Good Company Held Back by Poor Priorities

    Anonymous Employee (Current Employee)
    San Mateo, CA

    ProsOpportunity to build skills and grow professionally, so long as you take the initiative.
    Exposure to the videogame industry and popular IPs.
    Passionate and energetic co-workers.
    Casual work environment and flexible schedule (depending on your manager).
    As a Japanese subsidiary, Capcom USA is on a tight leash, but it contributes greatly to the company's bottomline.

    ConsAs with almost every publisher in the videogame space, pay is substandard.
    Employees, while young and energetic, also tend to be inexperienced.
    Inconsistent structure, with excess bureaucracy in some places and a complete lack of process in others.
    Very little knowledge sharing.
    Rudderless management.

    Advice to Senior ManagementMake some effort to find and *keep* talent. Proactively invest in your employees by offering training and other opportunities to build skills. Stop using platitudes to motivate. Instead, be open, honest, and lead by example.

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    3 people found this helpful  

    American Subsidiary = Japan's Whipping Boy

    Anonymous Employee (Current Employee)
    San Mateo, CA

    ProsExposure to the video game industry
    Interesting, tight-knit group of coworkers
    Opportunity to see how a Japanese company operates in America

    ConsVery rigid corporate structure
    Japan-centric management style
    Lack of recognition for serious contributions

    Advice to Senior ManagementBe aware that Capcom operates within a creative industry. Create incentives to hire and keep young, talented, and experienced individuals. Don't be obsessed with structure for structure's sake. Make sure it works, but more importantly, that it actually has a purpose.

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    1 person found this helpful  

    I think I'm turning Japanese!

    (Current Employee)

    ProsHigh visibility role where you can learn from other groups and gain valuable experience. Ratio of extremely competent employees to incompetent employees are 1:1.

    Cons- Low compensation
    - No work/life balance
    - Japanese style management (micromanagement)
    - Poor benefits
    - Huge discrepancy in work hours in different departments

    Advice to Senior Management- Compensate employees to at least industry standard.
    - Office politics can get in the way of making good decisions.
    - Focus on more import issues rather than wasting time and energy nitpicking on every dollar and cent
    - We are not in Japan

    No, I would not recommend this company to a friend

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    You be the judge

    Programmer (Current Employee)

    ProsNice place to work, very casual, small teams and each person takes ownership of their project. Clear management style, no confusion on whats going on within the company.
    Good vacation + insurance plans.

    ConsIt is a nice place to work but mainly deal with simpler 2D tile based cellphone games. It would be great if there are more 3D iphone based "cooler" games made. code base/infrastructure can also be improved a lot.
    Compensation is not good....

    Advice to Senior ManagementIt would be a much better place if there are more interesting + technically challenging games being made and ppls should be more fairly compensated.

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Glassdoor is your free inside look at Capcom USA reviews and ratings — including employee satisfaction and approval rating for Capcom USA CEO Kazuhiko Abe. All 9 reviews posted anonymously by Capcom USA employees.