Capella University Reviews

Updated March 18, 2015
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3.4
115 Reviews
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Capella University University President Scott Kinney
Scott Kinney
47 Ratings

Pros
  • Reasonable work life balance, at least by corporate America standards (in 9 reviews)

  • Relaxed culture, great location, great pay, bagel Friday (in 5 reviews)

Cons
  • Call center environment for an Academic Advisor job (in 6 reviews)

  • Benefits are limited and opportunities for full time employment are not often available (in 4 reviews)

More Pros and Cons

Employee Reviews

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  1. Fantastic company to work for in Minneapolis. The culture is top-notch and Bagel Friday is the best.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Chat Support Representative in Minneapolis, MN
    Former Employee - Chat Support Representative in Minneapolis, MN

    I worked at Capella University full-time (less than a year)

    Pros

    Awesome culture, great people, and Bagel Friday!

    Cons

    As a temporary employee, our training was limited. This made it difficult to perform at a maximum level at all times.

    Advice to ManagementAdvice

    Keep doing what you're doing and never get rid of Bagel Friday.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful

    Great people but not an environment that fosters innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Interactive Designer in Minneapolis, MN
    Current Employee - Interactive Designer in Minneapolis, MN

    I have been working at Capella University full-time

    Pros

    Capella is dedicated to supporting its learners. The people care about the quality of the degrees they provide. Great work/life balance. Friendly and helpful co-workers.

    Cons

    Although leaders are open to hearing ideas for positive change, the organization is very operationally-driven which makes it hard to innovate.

    Advice to ManagementAdvice

    If you don't want to miss new growth opportunities, give strategic employees the power and resources to try new things.

  3. Being a student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capella University

    Pros

    Helpful, willing to go the extra mile to assist you

    Cons

    Online , you can't setup notifications about certain events

    Advice to ManagementAdvice

    More seminars

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Definitely positive!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Representative in Minneapolis, MN
    Current Employee - Admissions Representative in Minneapolis, MN

    I have been working at Capella University

    Pros

    Love working here! Great culture, challenging, and lots of opportunity for growth. I enjoy going to work every day.

    Cons

    Some challenges in my position include a diversity of responsibilities- I need to stay very organized and prioritize well.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. Great culture,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Project Coordinator in Minneapolis, MN
    Current Contractor - Project Coordinator in Minneapolis, MN

    I have been working at Capella University as a contractor (less than a year)

    Pros

    Great culture! My coworkers are wonderful. Our group is hard working, but knows how to have fun.
    Good location. Being in the heart of Minneapolis makes this a great location to work no matter what your location due to abundant Public Transportation. The downside..there's no lack of coffee shops and restaurants in the skyways so you may find yourself going out more often than not.
    Flexible schedule. Capella offers the opportunity to work remotely which has been great for our group. Most people do tend to come into the office between 7:30 and 8:30, but they are definitely flexible and you can come in around 9 instead if you work more productively later in the day. It shows they care more about the productivity they'll get out of their employees rather than strict traditional hours.

    Cons

    Not very competitive salaries. In my experience so far, salary negotiation doesn't do much, and average salaries are definitely below the area average.
    Hires and Promotes from within. Typically positions are filled by internal employees. I don't see new people brought in too often.

    Advice to ManagementAdvice

    Work on providing competitive compensation. Even though the culture is great, when people have financial obligations sometimes they have to consider salary more than culture.
    Maintain your great flexible schedule!
    Hire from outside the organization as well. It may bring some new, fresh ideas into the organization.

    Recommends
    Positive Outlook
    Approves of CEO
  7. Financia Aid Administration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FA Administration in Minneapolis, MN
    Current Employee - FA Administration in Minneapolis, MN

    I have been working at Capella University full-time (more than a year)

    Pros

    I love helping students with adjusting their awards.

    Cons

    None. I like helping students with their awards.

    Advice to ManagementAdvice

    Everyone here is friendly and helpful.

    Recommends
    Positive Outlook
    Approves of CEO
  8. Co-workers are great, but management lacks leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Administrator
    Former Employee - Systems Administrator

    I worked at Capella University

    Pros

    Good co-workers
    Good work/life balance
    Work from home options were available
    Nice facilities
    No repercussions when quitting after maternity leave

    Cons

    Low pay when compared to other local employers for same job
    Few Advancement opportunities
    No Management support
    Under performing employees were not managed.
    Raises were low, and were evenly distributed for both high and low performers, so raises are not performance based.
    Micromanagement

    Advice to ManagementAdvice

    Hold people accountable and reward on performance
    Better top down communication
    Fire, or manage under performing employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. Terrible Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capella University full-time (more than 5 years)

    Pros

    Great downtown location with access to the Skyway system and transit. Intelligent people who want to like their jobs.

    Cons

    Incompetent management and leadership. Talented people leave for better paying companies. Leadership does not listen to employees. Projects are started with no end goal in sight, and then abandoned. Very cliquey.

    Advice to ManagementAdvice

    Listen to what people are saying. Stop paying lip service to "improving engagement" and actually improve the work environment. Cut the deadweight out of middle management. Hire some actual academic professionals.

    Doesn't Recommend
  10. It used to be great, now just another company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enrollment Counselor
    Former Employee - Enrollment Counselor

    I worked at Capella University full-time (more than 5 years)

    Pros

    Great pay and benefits, a good starting job in the corporate world, get to work downtown in one of the tallest buildings

    Cons

    The culture has really went down and is now more interested in getting anybody to start classes regardless of if they are ready and able to be successful.

    Advice to ManagementAdvice

    Focus more on your people and less on numbers, allow your supervisors to be leaders instead of micro managers, smaller teams would be a great place to start

    Negative Outlook
    Disapproves of CEO
  11. Overall, Capella is a good place to work and can provide opportunities if you work them right

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capella University

    Pros

    Time off is decent, training is good (depending on the department), pay is above industry standard

    Cons

    No bonuses, management plays favorites, its WHO you know versus WHAT you know.

    Advice to ManagementAdvice

    Try being approachable.

    Recommends
    Positive Outlook
    Approves of CEO

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