Capella University Reviews

Updated July 26, 2015
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3.6
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Approve of CEO
Capella University University President Scott Kinney
Scott Kinney
48 Ratings

Pros
  • Work life balance is great here at Capella (in 9 reviews)

  • Great location downtown (including gym in same building (in 5 reviews)

Cons
  • Because it is a call center environment for this job, you take breaks when it is time to take a break, not when you'd like to/need to (in 6 reviews)

  • Benefits are limited and opportunities for full time employment are not often available (in 4 reviews)

More Pros and Cons

123 Employee Reviews

Sort: Popular Rating Date
  1. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Linux Systems Administrator in Minneapolis, MN
    Current Employee - Linux Systems Administrator in Minneapolis, MN

    I have been working at Capella University full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Relaxed, professional atmosphere combined with the cyclical nature of the university system makes for a very fun, low pressure environment.

    Cons

    Low pay, below industry standard. Quite a bit of employee churn and brain-drain due to low pay. Complicated, deeply interconnected systems means that one issue can have widespread consequences.

    Advice to Management

    I have a high level of confidnece in management, despite some voluntary shakeups in my department. All of the management that I interface have only one goal; a smoothly functioning system and happy customers. Politics is the lowest I have seen in a professional environment, and drama is basically nonexistent. I can only speak for my own department, but I really like it here.


  2. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Minneapolis, MN
    Former Employee - Marketing Manager in Minneapolis, MN

    I worked at Capella University full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Higher education is a worthwhile industry. Interesting and challenging.

    Cons

    People were the issue here. People were out for themselves, not for the betterment of the students -- the biggest disappointment was that it was mainly leadership. Also, pay was terrible.


  3. Fun, Innovative Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN

    I have been working at Capella University full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great culture for folks who like change and innovation. Opportunities to influence and advance from many levels of the organization. Culture fosters learning and it's a great place to try new things, learn from mistakes and grow as a professional.

    Cons

    Some areas of the company have strict schedules to adhere to, especially call centers which can be challenging for a person who prefers to manage their own time and schedule. Rated compensation lower because in my experience people were hired at the same pay rate despite educational background and experience.


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  5. Helpful (1)

    Limited growth in I.T.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN

    I worked at Capella University full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Modern environment. Good set of software tools. Metrotransit discount. Downtown Minneapolis. Tuition benefit.

    Cons

    Limited growth in I.T. Merit increase % is sad. No bonus. Lack of professional development.

    Advice to Management

    Treat professional development with more respect. Set goals and objectives that make more sense instead of copy goals from top to bottom (dir, mgr, employee).


  6. Enrollment Counselor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Counselor in Minneapolis, MN
    Former Employee - Enrollment Counselor in Minneapolis, MN

    I worked at Capella University full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice, DT Minneapolis location and good coworkers. If you like helping people get back into school, the job can be rewarding. Training and on-boarding were great.

    Cons

    I learned from this job that I have a strong preference for B2B sales and did not feel as comfortable selling B2C and bothering people at home. Also, when layoffs happened, there seemed to be no formula for it. It was not based on merit or skill but some unknown; everyone was baffled.

    Advice to Management

    Find a way to be more transparent about layoffs. Work on hiring a more diverse workforce.


  7. Faculty

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capella University full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible hours and decent benefits.

    Cons

    Way too many students in a single course.


  8. Great Company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN

    I have been working at Capella University (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Work from home. Great benefits Flexibility when it comes to time off.

    Cons

    Several director and V.P. changes over the years.

    Advice to Management

    N/A


  9. Great energy and mission.lots of meetings!

    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN

    I have been working at Capella University full-time (More than 5 years)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    The people and values the university are totally awesome.Great way to contribute to education and get one as well. Academics are top notch and very challenging.

    Cons

    Very collaborative environment, almost too much. Meetings are held at the drop of a hat. Seems we could really improve effectiveness with good meeting.protocols.

    Advice to Management

    Stay the course and keep on the right path.There is great value in what you do.unleash the value of your teams.


  10. Helpful (1)

    Part-Time Faculty

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part-Time Faculty in Minneapolis, MN
    Current Employee - Part-Time Faculty in Minneapolis, MN

    I have been working at Capella University part-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Consistent pay throughout the quarter.

    Cons

    Capella does not allow part-time faculty to exceed a work load.

    Advice to Management

    Don't limit your best faculty in the amount of work they can do.


  11. Helpful (1)

    Ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capella University full-time

    Pros

    Great boss; casual dress, bagels every Friday and free tuition.

    Cons

    The employee culture is very clique-y.



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