Capita

  www.capita.co.uk
  www.capita.co.uk

Capita Reviews in Cheltenham, England

210 Reviews
2.4
210 Reviews
Rating Trends

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Approve of CEO
Capita CEO Paul Pindar
Paul Pindar
64 Ratings

Review Highlights

Pros
  • good work/life balance, plenty of activities and Summer/Winter events organised (in 12 reviews)

  • Flexible working and excellent training (in 7 reviews)


Cons
  • No support from senior management when dealing with operational staff (in 13 reviews)

  • Sometimes acts like a new company rather than an established one and career progression is confusing (in 8 reviews)

More Highlights

2 Employee Reviews Back to all reviews

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  1. 3 people found this helpful  

    Pay not equal within same business units

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Analyst in Cheltenham, England (UK)
    Current Employee - Business Analyst in Cheltenham, England (UK)

    I have been working at Capita

    Pros

    - Decent people.
    - Plenty of scope for movement between teams.
    - Focused on getting the job done.
    - Job Security

    Cons

    - Poor remuneration
    - Little non salary related benefits
    - No long term career progression
    - Poor communication.
    - Poor study programme.
    - Management often consist of unqualified people due to "face fitting".
    - Company has a sistemic policy of chucking money at problems

    Advice to ManagementAdvice

    Listen to staff and try and try to reward hard workers with better benefits.

    No opinion of CEO
  2. 1 person found this helpful  

    Haemorrhaging expertise at an alarming rate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Cheltenham, England (UK)
    Current Employee - Anonymous Employee in Cheltenham, England (UK)

    I have been working at Capita

    Pros

    Beautiful building and a good canteen with good people. Excellent attitude to recycling and charity. Comfortable desks and chairs. Very good coffee machines.

    Cons

    Lack of training on arrival. Management also appeared unbriefed in what they were supposed to be doing. Many of us appear to be employed just to chase other people. Management uninspired. Jobs of many colleagues now outsourced to separate businesses. Many wasted opportunities and talents. Fear culture characterised by the words "get it done".

    Advice to ManagementAdvice

    An induction for new employees would be sensible. Nurture talent within the company rather than outsourcing. Plan before the event rather than wait for a disaster. Sometimes extreme cost cutting can be expensive.

    Doesn't Recommend

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