Capita Reviews

Pros

Very little office politics
Reward based solidly on performance not brown nosing
No old boys network, old school tie etc
Varied and stimulating work

Cons

Old fashioned, low quality office environment with frequent maintenance problems
Very sales focused culture which has its good points but also some downsides (lack of intellectual capital)
Lowish salaries

Advice to Senior Management

Not everyone needs to be a flashy, second hand car salesman - we need those quieter types with thorough market knowledge too.

Pros

Capita has a strong market capitalisation and is not afraid to back management financial in order to develop/grow smaller buisness units.

Cons

Demanding shareholders cause aggressive growth strategies in some saturated markets

Pros

Interesting projects & programmes
Varied work
Strong brand in Public Sector Outsourcing

Cons

Complete lack of integration across the business
Political in-fighting and blatant manouvering for advancement
Advancement based on internal relationships rather than competence

Advice to Senior Management

Massive amount of work required to try and integrate some of the business units and offerings to strengthen sales/growth opportunities

Pros

The opportunity for career development and personal growth if desired is significant, but you do need to own your own destiny.

Cons

No formal training, any personal development is driven by the individual.

Pros

stable and growing company
ready stream of work so no shortage of work
diversified portfolio of industry, expertise and technology

Cons

big company - looks at mainly profitability
Everything is in shape of business units so everyone is concerned about the growth in their business units

Advice to Senior Management

Look at making more opportunities available to people to be able to grow their careers and professional competency within capita

Pros

Flexible working.
Expense processes excellent.
Not micromanaged.
Career progress through disorganised growth is a plus.
Colleagues generally good when advice needed.

Cons

Not doing job hired for even though there is still a need for that position to be filled.
Awful technology - XP, No wifi network access, poor single sign-on implementation.
Roles change with little notification.
Infighting between teams is epic.
Poor resource planning for major projects.

Advice to Senior Management

Get more professional.
Link strategy to operational activities properly.
Value/manage existing customers so that they become credible references.
Plan project resourcing better.
Get the business working better together.

Pros

Good career opportunities for decent talent

Cons

Poor work life balance - long hours

Pros

Normal hours
Good about giving time off for bereavement

Cons

Poor Pay
No job stability
Poor Working environment
Untrained Management who are equally poorly paid

Advice to Senior Management

None as they clearly have no interest in long term staff, it's factory working conditions even in admin

Pros

work life balance is great
environment not cut-thorat like banks & top asset management houses

Cons

growth is compromised
pay is avg
no bonus

Advice to Senior Management

formalise business plans/procedures and growth strategy....growing too fast...

Pros

Small company environment
Young culture
Friendly people
Good location in town centre
Good for commuting too
Good to get FTSE 100 name on your CV

Cons

The pay is not very good, they pay as little as possible. Once you are in it is very hard to get a good payrise.
Favourites - only those who the management favour or are 'yes' men seem to get promoted.
If you want a change of career direction within the same company forget it - you are just a 'bum' on a seat.
Long hours due to presenteeism - even if you have nothing to do you are expected to stay late so that it makes your team leader look good.
Bonuses are not paid - even if you have earned it - they will find a way of wriggle out of paying it - all comes down to the MD.
Nepotism
Totally unqualified people have been put in senior positions due to their long tenure abilities.

Advice to Senior Management

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