Capita Reviews

Updated August 21, 2014
Updated August 21, 2014
186 Reviews

2.5
186 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Capita CEO Paul Pindar
Paul Pindar
58 Ratings

Review Highlights

Pros
  • good work/life balance, plenty of activities and Summer/Winter events organised (in 10 reviews)

  • Not minimum wage, fairly easy to change working hours as long as the department has availability, and also has some decent people working there (in 5 reviews)


Cons
  • No support from senior management when dealing with operational staff (in 8 reviews)

  • Sometimes acts like a new company rather than an established one and career progression is confusing (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    it was a fruitful experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capita as an intern

    Pros

    benefits are always good. the salary is just fine, and the atmosphere is ambiant

    Cons

    They have some mean people working in their offices trying to push you away from their coffe mugs

    Advice to ManagementAdvice

    keep it up peeps

  2.  

    Too much cost cutting and not enough investment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capita

    Pros

    People I worked with were great and helpful. I learned a lot

    Cons

    Poor salary and general unwillingness from the top down to promote or keep anyone good

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Support Developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capita

    Pros

    Good location. Just opposite parliament.

    Cons

    Low pay, hard work, treat you as a slave.

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  5. 1 person found this helpful  

    Worst experience I ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capita full-time for more than a year

    Pros

    I don't think any advantage except location of company.

    Cons

    hopeless management, no transparency in any process, rules are different for different employee,
    rude and arrogant behavior by HR department.

    Advice to ManagementAdvice

    Need improvement in all area. Especially

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    A company continually restructuring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capita full-time for more than 3 years

    Pros

    Flexible working hours, flexible working conditions

    Cons

    Siloed working divisions, poor training opportunities, poor communications from senior management within divisions

    Advice to ManagementAdvice

    Up the communication, focus on creating greater staff engagement

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Awesome work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Test Engineer  in  Pune (East Timor)
    Current Employee - Senior Test Engineer in Pune (East Timor)

    I have been working at Capita full-time for more than 3 years

    Pros

    Good environment to work in

    Cons

    Policies not satisfactory need to improve and be more employee centric

    Recommends
  8.  

    Balance of everything as long as one plans to stay at the base level,if u want to grow then this is not the place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Insurance Executive  in  Mumbai (India)
    Former Employee - Senior Insurance Executive in Mumbai (India)

    I worked at Capita full-time for more than 5 years

    Pros

    Balance of Work,Personal space,Salary youll be able to work here for a very long time,can work here if u dont plan to get promoted

    Cons

    Too much politics,applying for IJPs is Hell. Most managers are WOMEN,Not employee friendly at all

    Advice to ManagementAdvice

    Control politics, focus to be employee friendly

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Mumbai (India)
    Former Employee - Anonymous Employee in Mumbai (India)

    I worked at Capita full-time for more than 5 years

    Pros

    Good leave policy and good transport facility.

    Cons

    Compensation not as per the performance and no growth opportunities.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Graduate surveyor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Graduate Surveyor  in  London, England (UK)
    Current Employee - Graduate Surveyor in London, England (UK)

    I have been working at Capita as a contractor for less than a year

    Pros

    Good working environment
    Easy going

    Cons

    Can get boring at times

    Advice to ManagementAdvice

    work needs to be organized

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    A highly dynamic work structure.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capita

    Pros

    The size of the organisation means there are plenty of opportunities to develop your career.

    Cons

    Pay is generally less than the market industry average.

    Advice to ManagementAdvice

    Ensure that everybody has an equal chance.

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