Capita

  www.capita.co.uk
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Capita Reviews

Updated Jul 24, 2014
All Employees Current Employees Only

2.6 179 reviews

52% Approve of the CEO

Capita CEO Paul Pindar

Paul Pindar

(54 ratings)

32% of employees recommend this company to a friend

Review Highlights

Pros
  • good work/life balance, plenty of activities and Summer/Winter events organised(in 10 reviews)

  • Not minimum wage, fairly easy to change working hours as long as the department has availability, and also has some decent people working there(in 5 reviews)


Cons
  • No support from senior management when dealing with operational staff(in 8 reviews)

  • Sometimes acts like a new company rather than an established one and career progression is confusing(in 5 reviews)

179 Employee Reviews
Relevance Date Rating
in

     

    it was a fruitful experience

    Anonymous Employee (Former Employee)

    Prosbenefits are always good. the salary is just fine, and the atmosphere is ambiant

    ConsThey have some mean people working in their offices trying to push you away from their coffe mugs

    Advice to Senior Managementkeep it up peeps

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Support Developer

    Anonymous Employee (Current Employee)

    ProsGood location. Just opposite parliament.

    ConsLow pay, hard work, treat you as a slave.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Worst experience I ever had

    Anonymous Employee (Former Employee)

    ProsI don't think any advantage except location of company.

    Conshopeless management, no transparency in any process, rules are different for different employee,
    rude and arrogant behavior by HR department.

    Advice to Senior ManagementNeed improvement in all area. Especially

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Ok

    Anonymous Employee (Former Employee) Mumbai (India)

    ProsGood leave policy and good transport facility.

    ConsCompensation not as per the performance and no growth opportunities.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Graduate surveyor

    Graduate Surveyor (Current Employee) London, England (UK)

    ProsGood working environment
    Easy going

    ConsCan get boring at times

    Advice to Senior Managementwork needs to be organized

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

     

    A highly dynamic work structure.

    Anonymous Employee (Former Employee)

    ProsThe size of the organisation means there are plenty of opportunities to develop your career.

    ConsPay is generally less than the market industry average.

    Advice to Senior ManagementEnsure that everybody has an equal chance.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Think twice before you join

    Senior Developer (Former Employee) Bedford, England (UK)

    ProsNice friendly place to work in.

    ConsVery less to learn new things. same old software using from long time.

    Advice to Senior Managementprovide traning to the employees, reduce the cost of software for the customer.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Ok experience, slightly prepared me for university

    Graduate Engineer (Former Employee) Manchester, England (UK)

    ProsSmall office environment, training courses available.

    ConsNo structure for training, left on your own,

    Advice to Senior ManagementImprove graduate training

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Service Desk Analysis - be wary of every move you make

    Service Desk Analyst (Former Employee) Weybridge, England (UK)

    ProsThe benefit of working at Capita for me was to learn what and how a call center agents handle our requests, complaints, enquire and advise. As I got to work for a big company like Capita, reasonable pay

    ConsLack of training, no progression, no management support

    Advice to Senior Managementprovide some training, progression and a little respect

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Active barriers to growth

    Anonymous Employee (Former Employee)

    ProsLots of work/experience at entry level

    Cons1. Pay
    2. Top heavy with inward looking, unresponsive management
    3. Barriers to progression
    4. Barriers to involvement and innovation
    5. Poor communication systems

    Advice to Senior ManagementBe less formulic and, work on staff involvement and strategic thinking.

    No, I would not recommend this company to a friend

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