Capita Reviews

Updated September 1, 2015
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2.5
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Capita CEO Andy Parker
Andy Parker
18 Ratings

Pros
  • Flex hours and work life balance (in 12 reviews)

  • Flexible working and excellent training (in 7 reviews)

Cons
  • No support from senior management when dealing with operational staff (in 13 reviews)

  • No bonuses, no career progression (in 8 reviews)

More Pros and Cons

329 Employee Reviews

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  1. Excellent place to work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Approves of CEO

    Pros

    lean company rewards performers, removes dead wood fair employer

    Cons

    limited opportunities to advance career

    Advice to Management

    great place to work several years ago, keep up the good work


  2. Capita Education Resourcing as an employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruitment Consultant
    Current Employee - Recruitment Consultant
    Recommends
    Positive Outlook

    I have been working at Capita full-time (More than a year)

    Pros

    My first recruitment role many moons ago was with Capita Education Resourcing. The support for someone coming into Recruitment for the first time was top notch and I was given all the tools I needed to grow my desk without being micro-managed. I left as I was offered a more senior role outside of the education sector and was loath to admit I secretly regretted my decision. An opportunity became available recently to re-join the company and I was pleased to see that Capita Education Resourcing still have the same culture and work ethic that I remembered. Staff are made to feel valued and appreciated (and I'd forgotten how much I missed being brought breakfast every day - just one of the perks of the job). The hours in education recruitment are long with a 7am - 7:15am start being the norm however staff are able to work shift patterns over the school holidays and with 31 days annual leave a year you soon catch up on rest. The company are growing with new opportunities being created in-house regularly and new product offerings and its an exciting time to be working for Capita Education Resourcing. I'm very pleased to be back.

    Cons

    Although the commission scheme is good it can be confusing working it out. Commission is based on percentage of growth so consultants joining the company to develop a previously failing or new desk stand to earn as much as an established consultant. For a recruiter who is pretty rubbish at numbers though this isn't the easiest way to track what you're going to earn before your pay check comes through.

    Advice to Management

    It would be great to see more desk-specific training offered over the summer hols. Perhaps Principle/Senior Consultants who have had success with their desks can lead Workshops?


  3. CER; genuine career progression and great people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook

    I have been working at Capita full-time (More than a year)

    Pros

    CER offers a huge amount of training, your manager, Regional Manager and senior consultants really take an intereste in developing you and your desk. There is a week's induction which is challenging and helps you hit the ground running. Capita is a huge name in the education market so it's very easy to get your foot in the door with clients. The managers 'walk their talk' - they run desks as well as managing a team which means they understand the challenges you're facing. The calibre of staff at CER is high so you get to work with first rate consultants who like to work hard and play hard. Capita teaches you how to be the best at what you do and offers career progression - the MD started as a consultant!

    Cons

    Capita have very high expectations of their staff and certainly work them harder than other agencies I've worked for. Capita is huge corporate group so you need to be happy in that sort of atmosphere.

    Advice to Management

    Excellent training available.


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  5. It is really very ausum work experience at capita.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cshier Data Compliance in City of London, England (UK)
    Current Employee - Cshier Data Compliance in City of London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capita full-time (More than 3 years)

    Pros

    Capita has a very friendly and Very flexible environment. Managers at capita are really very friendly and allows us to learn more and explore more.So i think this is the best company i have ever worked. I used to work at capita india which was more than 1 yr and now in City of london with capita. So really good experience. Capita has given me n my family a stable life

    Cons

    I don't think capita has any downsides because the growth of capita says every thing and i really feel great that god has given me this apportunity that i have been working with capita.

    Advice to Management

    Well done keep growing


  6. Senior Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Executive - Insurance in Mumbai (India)
    Current Employee - Senior Executive - Insurance in Mumbai (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capita full-time (More than 5 years)

    Pros

    Capita focusses not only on customers but also staff.

    Cons

    Can not think of anything now.

    Advice to Management

    Keep up the good work.


  7. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer Manager in Birmingham, England (UK)
    Former Employee - Programmer Manager in Birmingham, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capita full-time (More than 5 years)

    Pros

    Lots of exciting opportunities. Great management.

    Cons

    None that I can think of ..

    Advice to Management

    Keep up the good work ..


  8. top clients and good training

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Novus Test Analyst
    Current Employee - Novus Test Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capita full-time (Less than a year)

    Pros

    Client placements on Novus programme. Been working on impressive brand names. Capita are behind the scenes of most large corporations. Training received was fantastic. Now more qualified what my degree gave me. University does not set you up for a working career in IT. Uni degrees are way behind on technology and practices. Capita however got me up to speed, although was hard work as taught to a very professional level.

    Cons

    large company, so can feel lost. have to work hard, but you are supported

    Advice to Management

    To see more of you


  9. .NET NOVUS - helped me on the job ladder

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Novus .NET Developer in Glasgow, Scotland (UK)
    Current Employee - Novus .NET Developer in Glasgow, Scotland (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Capita full-time (More than a year)

    Pros

    Excellent traing course, great opportunities with world renowned companies. Its helping me make the decision about how I want to progress my career after my two years with Capita is over. I can join their consultancy or the organisation I'm working for, but I now have the confidence to try contracting too.

    Cons

    My first placement was in Scotland. I did miss home at first but everyone is really friendly and I'm glad I went.

    Advice to Management

    Keep going because its helping us grads out.


  10. Very good happy with all elements

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Southampton, England (UK)
    Current Employee - Project Manager in Southampton, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Capita full-time (More than a year)

    Pros

    Flexible working and excellent training

    Cons

    Constant change when outsourced to make savings


  11. Excellent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Leeds, England (UK)
    Current Employee - Senior Manager in Leeds, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capita full-time (Less than a year)

    Pros

    Focus on results is great

    Cons

    People agenda has scope to improve



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