Capita Reviews

Updated July 7, 2015
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2.6
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Recommend to a friend
Approve of CEO
Capita CEO Andy Parker
Andy Parker
11 Ratings

Pros
  • Flex hours and work life balance (in 12 reviews)

  • Flexible working and excellent training (in 7 reviews)

Cons
  • No support from senior management when dealing with operational staff (in 13 reviews)

  • No bonuses, no career progression (in 8 reviews)

More Pros and Cons

285 Employee Reviews

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  1. Set me up with an amazing career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - E-Learning Designer in Manchester City Centre, England (UK)
    Former Employee - E-Learning Designer in Manchester City Centre, England (UK)

    I worked at Capita full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I came to Capita as a tupe employee. At first I didn't like the shift in culture, the company I came from had certain values that may not have been commercially viable and probably was part of the reason they needed Capita help. Capital culture puts the customer and client first. They are about profit and loss but also providing a good service. So for the first year I seen that as "Capita only care about profit and loss" but in time I seen this more as Capita really opening my eyes to how businesses run and gave me a great commercial awareness that providing a good service is even better if you can make it lean and profitable. After a few years my manager got me into elearning development and this is where my career really took off. I've since formed my own design company and I also work for other banks as their "go-to" elearning consultant and designer. I literally owe most of how I run my own personal brand down to Capita and how I was managed.

    Despite the out of travelling (see cons), Capita did send me to conferences that I wanted to go to. They did invest a lot in me.

    Cons

    Being Tupe'd over can be jarring at first but resist the easy route of being negative like everyone else. See Capita as an opportunity to learning real business skills.

    If you truly want to climb the ladder then expect to do a lot of travelling to different sites. I liked and disliked this. I had a mixed experience. I understand it is necessary but be warned.

    Advice to Management

    Capita are obviously successful, so there isn't any real advice I can give other than allow your designers more freedom when it comes to technology. I personally found designing on a a Capita laptop to be very restrictive.


  2. operations manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capita full-time

    Pros

    good manager good hours fun place

    Cons

    low wages no prospects low salery

    Advice to Management

    be nice


  3. Backend Operations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Exicutive in Bangalore (India)
    Former Employee - Insurance Exicutive in Bangalore (India)

    I worked at Capita full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good to be start career with capita. effective work opportunity & new learning's. The best friendly environment with out door facility. Good transport facility along with nice location.

    Cons

    Slow growth, employee can not get any learning's in financial field, there is no changes or new updated in the process. Less hike percentage will be provided to compare to other organizations.

    Advice to Management

    Need to increase in terms of salary and new leanings.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Fast paced, empowered culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in London, England (UK)
    Current Employee - Director in London, England (UK)

    I have been working at Capita full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Incredible breadth of services and therefore career opportunities. Very little bureaucracy with genuine desire for people to own their particular areas and make decisions themselves. Considered risk taking is encouraged. Open and transparent culture. Non hierarchical. Also exciting to feel you are working in an innovative company which genuinely impacts so much of the UK's infrastructure.

    Cons

    Scale of company and silo'd structure can make it difficult for people to navigate careers but the company is acting to address this.


  6. Implementation/Cutover Manger

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capita

    Pros

    Good working environment and polite staff

    Cons

    Not much cons to present


  7. Great environment to work in

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in London, England (UK)
    Current Employee - Senior Project Manager in London, England (UK)

    I have been working at Capita full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The people, management style and focus on equality

    Cons

    I honestly can't think of anything at the moment


  8. Helpful (1)

    Happy Employee of Capita, formerley Ventura working for various departments such as O2, British Gas, Pension Service.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capita full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Very happy and enjoyable to work.
    Happy to come everyday and this is mostly because of the way the other staff and managers are really happy and helpful

    Cons

    There are really no cons


  9. Very good company to work For SAP and Testing.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capita

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very good company to work For SAP and Testing.

    Cons

    Not found any as of now

    Advice to Management

    No


  10. A very forward thinking employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capita

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    a varied job with plenty of opportunities

    Cons

    can sometimes be difficult to know who to get to help you

    Advice to Management

    see cons


  11. Promising so far!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrator in Belfast, Northern Ireland (UK)
    Current Employee - Administrator in Belfast, Northern Ireland (UK)

    I have been working at Capita full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Set hours, 9-5 - allows for reasonable social life
    Plenty of opportunities to learn more administration skills
    Can be challenging if you want it to be!
    Generally nice people to work with
    Enthusiastic and friendly team leaders/management
    Training is kept straightforward, learn at your own pace
    Generous Christmas dinners

    Cons

    No particularly good company benefits offered, just the basics
    You will always find some people difficult to work with but its part of having a job
    No travel perks for using public transport which would have been great

    Advice to Management

    Keep the staff happy and the work place will certainly maintain a positive atmosphere which is good for keeping your trained colleagues!



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