Capita Reviews

Updated August 28, 2015
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2.5
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Approve of CEO
Capita CEO Andy Parker
Andy Parker
17 Ratings

Pros
  • Flex hours and work life balance (in 12 reviews)

  • Flexible working and excellent training (in 7 reviews)

Cons
  • No support from senior management when dealing with operational staff (in 13 reviews)

  • No bonuses, no career progression (in 8 reviews)

More Pros and Cons

324 Employee Reviews

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  1. Pathetic

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive in Pune (India)
    Former Employee - Executive in Pune (India)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capita (Less than a year)

    Pros

    Working here you will realize that self respect is more important than money!

    Cons

    I worked in the Magarpatta Branch, Pune for a UK client. Higher management is pathetic. High level of politics Rs 250 increment Teacher like behavior from immediate managers De motivating crowd and back talks everywhere inducing management

    Advice to Management

    Go back to school and understand team work!


  2. it was a job

    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Account Administrator in Reading, England (UK)
    Former Employee - Account Administrator in Reading, England (UK)
    Doesn't Recommend

    I worked at Capita full-time (More than a year)

    Pros

    staff and peer group supportive of one another

    Cons

    managers distant and rarely engaged with staff,


  3. Long Time!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Billingham, England (UK)
    Former Employee - Anonymous Employee in Billingham, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Capita full-time (More than 10 years)

    Pros

    a decent employer with a large number of sites throughout the country and even a few abroad so there is ample scope for progression

    Cons

    a lot of staff so when it comes to the crunch, your just a number really and there is no loyalty on there side

    Advice to Management

    the company would do a lot better if they showed some loyalty back to their staff - many people are very loyal to the company but this is not recipricated.


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  5. it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Leeds, England (UK)
    Current Employee - Customer Service in Leeds, England (UK)
    Doesn't Recommend

    Pros

    working in the city centre good connection transport

    Cons

    poor management, low paid people demotivated no progerssion

    Advice to Management

    get your acts together


  6. company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    the company is bid and they get any projects if you are looking for stability

    Cons

    management don't listen employees and the building facilities are old


  7. Changeable

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in London, England (UK)
    Current Employee - Marketing Manager in London, England (UK)
    Positive Outlook

    I have been working at Capita full-time (More than 8 years)

    Pros

    Good Manager, promotion within company , good working environment, flexible

    Cons

    Re-organisation of the company meant most of the above went! Very corporate, not caring about the people there.

    Advice to Management

    Don't ignore your staff, make them feel inclusive and not likel to be made redundant straight away


  8. Pathetic

    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pune (Brazil)
    Current Employee - Anonymous Employee in Pune (Brazil)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Didn't find anything yet.Its the higher management to take the action.

    Cons

    The HR teams those conduct all those recruiting waste lots of others time,they take long break,keep waiting the candidates for unlimited time,they aren't manage time and everything is very mismanagement.For operation round,the manager come so late,ask all the HR related questions instead of process and past experience related. Over all my experience with Capita was disaster.Mr.Andy needs to rectify the Kalyaninagar branch's issue.


  9. n/a

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    easy life enjoy it as pressure is lower and pay is good

    Cons

    Toe the line, stop being creative


  10. a good stop gap arrangement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mumbai (India)
    Current Employee - Anonymous Employee in Mumbai (India)

    Pros

    it definitely offers a good work life balance

    Cons

    they need to work on slow decision making.


  11. NA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations - Executive Finance in Pune (India)
    Current Employee - Operations - Executive Finance in Pune (India)
    Recommends
    Positive Outlook

    I have been working at Capita (Less than a year)

    Pros

    Good Company To Start Your Career with

    Cons

    Very Slow Growth due to stagnancy of Old Employees.



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