Capital Group Reviews

Updated August 18, 2015
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3.4
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Philip de Toledo
191 Ratings

Pros
  • Work-life balance is encouraged (in 44 reviews)

  • They have great benefits like time off is about 21 days I think (in 54 reviews)

Cons
  • Senior management tends to be hired from the outside (in 30 reviews)

  • Pays less than other alternatives (PE/Hedge Fund) but the work-life balance is fantastic (in 9 reviews)

More Pros and Cons

437 Employee Reviews

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  1. Capital Group

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Capital Group (More than 10 years)

    Pros

    Good benefits, work/life balance encouraged (if you make that happen yourself), flexible start time (for some positions), regular communication from upper management about state of company, monetary bonuses if company does well, nice people to work with

    Cons

    Too much change occurring at one time that process and workflow gets confusing, sloppy and some begin to not care, and some decisions in some depts made without thoroughly reviewing workflow and dept needs.

    Advice to Management

    Would be nice to seek employee input/feedback/perspectives when making decisions that greatly affect depts and process/workflow. Would make them feel more valued. Provide more training to newer employees to help alleviate problems.


  2. Helpful (4)

    Challenging work. Great people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital Group full-time

    Pros

    Really smart, motivated people. Good benefits and work/life balance.

    Cons

    Some really bad managers that should be fired. Don't let go of bad employees quick enough


  3. Capital Group

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Operations Analyst in Chesapeake, VA
    Current Employee - Investment Operations Analyst in Chesapeake, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital Group (More than 5 years)

    Pros

    Great people and great benefits.

    Cons

    Middle of the road pay and upward mobility

    Advice to Management

    Promote from within


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  5. Helpful (1)

    Client Services Specialist Senior

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carmel, IN
    Current Employee - Anonymous Employee in Carmel, IN
    Recommends
    Positive Outlook

    I have been working at Capital Group full-time (More than 8 years)

    Pros

    Good culture, great benefits, fantastic retirement!

    Cons

    Very flat organization. Hard to move our of client services area, especially as an associate.


  6. Team Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook

    Pros

    Supportive and engaged leadership creates an easy going yet focused and productive work environment. Recruits high caliber talent. Offers competitive salary, benefits and generous bonuses.

    Cons

    Forecasting methods, planning and distribution of work result in challenges to consistently meet service levels, which adds pressure on associates to complete work, resulting in intraday additional time.

    Advice to Management

    Refine workflow methods to develop more consistency in associates' daily work schedule. Continue creating development activities to foster associates' growth within the organization.


  7. Helpful (2)

    World Class Company with room to grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Senior Accountant/Assistant Fund Controller in Irvine, CA
    Former Employee - Lead Senior Accountant/Assistant Fund Controller in Irvine, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Capital Group full-time (More than 5 years)

    Pros

    Great retirement plan Culture of respect and integrity Nice coworkers

    Cons

    So big that advancement is difficult Overemphasis on collaboration Limited growth opportunities due to bureaucracy

    Advice to Management

    Decrease focus on horizontal growth and help associates to grow vertically.


  8. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Los Angeles, CA
    Former Employee - Senior Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital Group (More than 8 years)

    Pros

    Good Benefits Nice office environment Friendly coworkers Established Company

    Cons

    Frequently changing management Frequent office desk relocations Concerns about job security

    Advice to Management

    reduce the amount of change


  9. Helpful (2)

    Great Place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Norfolk, VA
    Current Employee - Customer Service in Norfolk, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Capital Group full-time (More than a year)

    Pros

    very relaxed environment. pay employees to stay and get fit. company help pay for undergrad. freedom to think on your own.

    Cons

    poor work and home balance. tons of req overtime. promotions come far and in-between. customers can be rude and very call center based job.

    Advice to Management

    none


  10. Helpful (2)

    Great company, not perfect.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Representative in Carmel, IN
    Current Employee - Client Service Representative in Carmel, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital Group full-time (Less than a year)

    Pros

    Stable company that cares about its people. Great benefits and pay is nice. People you work with are nice. There is a cafeteria on site which is convenient and good.

    Cons

    Slow moving company. Nothing flashy. People seem to have no motivation and are just waiting on retirement. There's a weird culture here, you love it but then some people seem to be just doing the minimum to get by and have no drive or motivation. It is kind of a bummer.

    Advice to Management

    Cut the fat.


  11. Helpful (1)

    Advisor Marketing/Client Services Sr

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advisor Marketing/Client Services Senior
    Current Employee - Advisor Marketing/Client Services Senior
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Capital Group full-time (More than a year)

    Pros

    Great company, great associates. There are a lot of perks that we take for granted. A very generous retirement plan. Lots of complaints of no promotions, but on day one if you let your manager know what you want to do and what your goals are, they will work with you to get you there. There's a lot of good training, and you will be the among the most knowledgeable in the industry

    Cons

    The good training leads to high turnover because the pay does not increase with your training/responsibilities. Two months of training for an additional role, no pay increase. Two weeks of training for an additional role, no pay increase. They are basically a farm system for other mutual fund/wealth management companies because other companies know how much you know, and will pay you more to work for them



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