Capital Group Reviews

Updated September 2, 2015
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3.4
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Philip de Toledo
191 Ratings

Pros
  • Work-life balance is encouraged (in 44 reviews)

  • They have great benefits like time off is about 21 days I think (in 54 reviews)

Cons
  • Senior management tends to be hired from the outside (in 30 reviews)

  • Pays less than other alternatives (PE/Hedge Fund) but the work-life balance is fantastic (in 9 reviews)

More Pros and Cons

440 Employee Reviews

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  1. Great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Smart colleagues, Great work life balance flexible work arrangements collaborative culture caring managers interesting work stable company

    Cons

    none - it has bene great so far

    Advice to Management

    none


  2. They favor butt kissers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Benefits no weekends that's about it

    Cons

    It's not what you know it's who you know


  3. Seems like (and is presented as) the "perfect" job...until you dig a little deeper and get some time under your belt.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shsv in San Antonio, TX
    Current Employee - Shsv in San Antonio, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Capital Group full-time (More than 3 years)

    Pros

    Good benefits, open door policy with all levels of management, overall positive morale among employees, business casual dress code (allowed to wear jeans everyday), great food at on-site café, covered parking garage, decent PTO accrual, insurance from day one, thorough paid training program.

    Cons

    Undesirable shift schedule, months at a time of mandatory overtime, adults who act like children who like to "tell on one another" for ridiculous reasons, many poor managers, the deepest micro-management I've ever encountered in 40+ years of professional experience in similar settings, 85% of positions are nothing more than fast-paced call center jobs (but not presented as such until you're done with training and actually on the floor, odd culture that is difficult to adapt to...regardless of your personality/experience, very limited potential for growth or diversion from phone positions, "he-said/she said" scenarios still get put in your file, even if there are no grounds for it or proof it occurred, poor staffing causes internal workflow roadblocks, management plays favorites and personal merit is clouded/varies from different associates and management, easily fixable problems are ignored, even when identified as such and agreed upon...yet nothing is done to fix/improve them, complaints about management causes retaliation (even though it's promised you are protected from it), boasts of importance of work/life balance to the company is quite the opposite, I could go on and on. If you learn to bite your lip and just deal with these negatives, it can be a lucrative career if you don't mind being stuck in similar positions and lateral "promotions" for years at a time. It's one of those companies that you can easily point out the cons, but they somehow keep you there with their "Kool-Aid"!

    Advice to Management

    After reading the above statements, it's easily identifiable what needs to be fixed, but with the way you operate the company, it's doubtful anything will change, even if you agree with what was said. That "grey area" you always speak of, needs to be a bit more black and white to actually abide by your own Core Values. The folks who are lower on the totem pole should have more of a voice without fear of recourse, as they are on the front-lines and are the people who deal with these problems on a daily basis but are afraid to elaborate about them when asked, because they can see what happens if you speak up or give an honest opinion about whatever subject is presented. The overtime this year has been ridiculous and free snacks every few weeks doesn't make up for the familial sacrifices made by associates who are at work from sunrise until closing time, because you do not compensate by spreading out the work to include tenured associates and not just the INT or less seasoned associates.


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  5. Capital Group

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Capital Group (More than 10 years)

    Pros

    Good benefits, work/life balance encouraged (if you make that happen yourself), flexible start time (for some positions), regular communication from upper management about state of company, monetary bonuses if company does well, nice people to work with

    Cons

    Too much change occurring at one time that process and workflow gets confusing, sloppy and some begin to not care, and some decisions in some depts made without thoroughly reviewing workflow and dept needs.

    Advice to Management

    Would be nice to seek employee input/feedback/perspectives when making decisions that greatly affect depts and process/workflow. Would make them feel more valued. Provide more training to newer employees to help alleviate problems.


  6. Helpful (4)

    Challenging work. Great people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital Group full-time

    Pros

    Really smart, motivated people. Good benefits and work/life balance.

    Cons

    Some really bad managers that should be fired. Don't let go of bad employees quick enough


  7. Capital Group

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Operations Analyst in Chesapeake, VA
    Current Employee - Investment Operations Analyst in Chesapeake, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital Group (More than 5 years)

    Pros

    Great people and great benefits.

    Cons

    Middle of the road pay and upward mobility

    Advice to Management

    Promote from within


  8. Helpful (1)

    Client Services Specialist Senior

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carmel, IN
    Current Employee - Anonymous Employee in Carmel, IN
    Recommends
    Positive Outlook

    I have been working at Capital Group full-time (More than 8 years)

    Pros

    Good culture, great benefits, fantastic retirement!

    Cons

    Very flat organization. Hard to move our of client services area, especially as an associate.


  9. Team Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook

    Pros

    Supportive and engaged leadership creates an easy going yet focused and productive work environment. Recruits high caliber talent. Offers competitive salary, benefits and generous bonuses.

    Cons

    Forecasting methods, planning and distribution of work result in challenges to consistently meet service levels, which adds pressure on associates to complete work, resulting in intraday additional time.

    Advice to Management

    Refine workflow methods to develop more consistency in associates' daily work schedule. Continue creating development activities to foster associates' growth within the organization.


  10. Helpful (2)

    World Class Company with room to grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Senior Accountant/Assistant Fund Controller in Irvine, CA
    Former Employee - Lead Senior Accountant/Assistant Fund Controller in Irvine, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Capital Group full-time (More than 5 years)

    Pros

    Great retirement plan Culture of respect and integrity Nice coworkers

    Cons

    So big that advancement is difficult Overemphasis on collaboration Limited growth opportunities due to bureaucracy

    Advice to Management

    Decrease focus on horizontal growth and help associates to grow vertically.


  11. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Los Angeles, CA
    Former Employee - Senior Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital Group (More than 8 years)

    Pros

    Good Benefits Nice office environment Friendly coworkers Established Company

    Cons

    Frequently changing management Frequent office desk relocations Concerns about job security

    Advice to Management

    reduce the amount of change



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