Capital Group Reviews

Updated March 31, 2015
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Employee Reviews

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  1. 2 people found this helpful

    Capital Group had an excellent training program and a good management structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services Specialist, Senior in Scottsdale, AZ
    Former Employee - Client Services Specialist, Senior in Scottsdale, AZ

    I worked at Capital Group

    Pros

    The training was very in depth and ongoing. Management was very involved and strived to maintain a work-life balance. The benefits were good with and had additional perks like gym membership.

    Cons

    The work was tedious and repetitive. The pay was fairly low.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful

    NAZI CAMP !!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Data Processing Clerk in San Antonio, TX
    Current Contractor - Data Processing Clerk in San Antonio, TX

    I have been working at Capital Group as a contractor (less than a year)

    Pros

    I would say break time but even at that you are watching the clock...don't dare be a second late.

    Cons

    Upper management/Supervisors like to walk around on their high horse and I think they get a high off of treating other adults like 5 yr olds. Horrible work environment. You basically can't breath without getting permission/getting in trouble. Most people in the section of Data Processing Clerks are temps (which are 95% of the employees) and will never be made permanent and they drop like flies in a moments notice. Unfortunately, the masses are so used to conforming they put up with it and are too afraid to say anything. They give you a 15 min window (your badge will not be able to open the gate not even second before) to get into the underground parking garage, park all the way on the bottom level, find a parking, go up the elevator and expect you to walk 1/4 of mile and get to work right at 9:00 am or whenever your start time is. Then as soon as you get there the fun begins...The Nazi's are on the hunt to point out everything you are doing wrong. If you enjoy being made to feel like a horrible step child this is the place for you. They also expect you to get a weeks worth of training to understand and apply a complex amount of information only to crack the whip as soon as you make a mistake. You can take notes but its all for nothing because they take your 1 piece of paper away from you shortly after they feed you to the wolves out on the floor. Supervisors need to practice what they preach. They bark at you for being human and having a 2 min conversation while they cluck in their corners laughing and carrying on. HELLO!...HUMILITY is one of their core values but they certainly don't behave humbly. And don't be surprised when you've done your very best and at the end of the day you get a phone call from your recruiter about your behavior. NOTHING makes them happier than nit picking your every move. Very disappointed as I was under the impression this was a highly respected employer. I wont even bother to put them on my resume.

    Advice to ManagementAdvice

    Read the Bible. You don't even deserve one star.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 4 people found this helpful

    Check your personality at the door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capital Group

    Pros

    Great salary and compensation package.

    Cons

    Very stepford-like. Check your personality at the door when you accept the job offer. No room for growth unless you work in IRV or LAO. Takes way too long to make and implement decisions. Don't think too out of the box or disagree with key people or you will be labeled disagreeable and hard to work with.

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  5. 3 people found this helpful

    Great job straight out of college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Area Sales Representative
    Current Employee - Area Sales Representative

    I have been working at Capital Group full-time (more than 5 years)

    Pros

    401k match & health benefits

    Cons

    You are disposable and upper management is not open to new ideas.

    Doesn't Recommend
    Negative Outlook
  6. 3 people found this helpful

    Good salary/benefits package; conformist, soul-sucking, hidebound atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing/Communications
    Former Employee - Marketing/Communications

    I worked at Capital Group full-time (more than a year)

    Pros

    Good salary and benefits. Good work/life balance.

    Cons

    As other reviewers have said: "Stepford-like." Everyone is an automaton, even zombie-like. If you have a different opinion than someone in authority, you will be viewed as disagreeable. Everyone is superficially nice, but people don't accept different opinions. The company is really hidebound. Also, depending on your position, you could be chained to your desk. You're not treated like an adult.

    There are impenetrable layers of authority and bureaucracy. Nothing gets done. Ever. It's frustrating. Everyone is a project manager, so projects never get completed. You spend half your life in pointless meetings so people can hear themselves talk.

    If you're in asset management, and you actually manage money for the firm, I imagine it could be a great gig. If you do any of the ancillary tasks associated with asset management, it's a disaster.

    Advice to ManagementAdvice

    The non-superstar system is taken too far so that people's talents aren't properly recognized. It's also taken so far that people aren't properly utilized to the detriment of the company. It's not that it's not satisfying as an employee to work at Capital; it's the company harms itself by encouraging so much conformity.

    Doesn't Recommend
    Neutral Outlook
  7. Great company, both pay and benefits were top notch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Architect in Los Angeles, CA
    Current Employee - Senior Architect in Los Angeles, CA

    I have been working at Capital Group

    Pros

    culture, interesting assignments, compensation, company paid master retirement program

    Cons

    gaining agreement among users who had diverse objectives

    Advice to ManagementAdvice

    when designing new systems engage actual business stakeholders rather than operational staff who may not be familiar with the rational for why the current platforms operate as they do.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 3 people found this helpful

    Was once a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capital Group

    Pros

    Compensation is very competitive. Good location..

    Cons

    People are dispensable; no longer most important asset.

    Doesn't Recommend
    Neutral Outlook
  9. This is a great company to work for, great benefits and great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Operations Manager in Phoenix, AZ
    Current Employee - Senior Operations Manager in Phoenix, AZ

    I have been working at Capital Group full-time (more than 10 years)

    Pros

    Very methodical about hiring. Great culture and benefits.

    Cons

    Business and brand are strong, but the service model is shrinking; pay is mostly competitive; opportunities for development are somewhat limited.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful

    So far so good.

    • Comp & Benefits
    • Work/Life Balance
    Current Employee - Client Service Representative in San Antonio, TX
    Current Employee - Client Service Representative in San Antonio, TX

    I have been working at Capital Group

    Pros

    Great training, good schedules, adheres to holidays that correspond with the NYSE

    Cons

    Nothing so far. Still new.

    Recommends
    Positive Outlook
  11. 2 people found this helpful

    Good to retire, culture can't be beat.... Long hours are optional , low to mid pay grade

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Representative in Irvine, CA
    Current Employee - Client Service Representative in Irvine, CA

    I have been working at Capital Group full-time (more than a year)

    Pros

    Culture here is unbeatable by far. They baby you through training and overtime is all you can eat. Amazing irvine campus, cafeteria is cheap and good, co workers are supportive

    Cons

    Mid-pay decent to say the least, it's a good career but slow to promote , benefits are good but doesn't make up for the 37k-40k you make annually

    Advice to ManagementAdvice

    Stay the same ! You guys rock

    Recommends
    Positive Outlook
    Approves of CEO

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