Capital Metro

  www.capmetro.org
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Capital Metro Reviews

Updated March 2, 2014
Updated March 2, 2014
7 Reviews

3.4
7 Reviews
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Employee Reviews

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  1.  

    Great first internship, good exposure to risk and insurance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Risk Management Intern  in  Austin, TX
    Former Employee - Risk Management Intern in Austin, TX

    Pros

    The internship is a great exposure to Risk Management and Insurance. Everyone in the Risk Management department has been around for at least a decade, and they are all very good at their jobs.

    Much of the work is very basic; there is a ton of paperwork that flows through this office and as an intern you can expect to be copying, filing, scanning, and inputting every page. However, if you can follow directions and complete your assignments correctly in a timely manner, you will be afforded the opportunity to work on bigger projects.

    The pay ($11/hr) was not fantastic, but the flexibility in the work hours makes up for that. The office is open from 8AM-6PM, and interns are expected to work 20 hours per week. However, they will allow you to shift hours from one week to another to accommodate exam scheduling.

    Cons

    If you allow it, you will be just a copy monkey. Mike will not ask you if you want to work on special projects; if you want to do anything beyond data entry and filing you must seek it out and seek it out aggressively.

    Additionally, you will be working for the government. You will get the government employee experience. The driver's ready room is adjacent to the Risk Management suite, and you will hear a lot of conversations you really didn't want to. The office is loud, all the time. Relations with the other department in the Risk suite can be strained at times. You will probably also get volun-told to help with events for the Office of Diversity, which are often completely outside the scope of a business student's career.

    God bless you if you need something from another department. Your emails will be ignored, calls will not be returned, and any response you do get will come days later. If you need anything form someone outside of the Risk, HR, or Safety departments, save yourself the headache and make the trip across the building to their desk.

    Advice to ManagementAdvice

    Do something to ease tensions between departments and reduce the siloing.

    Recommends
    Neutral Outlook
  2.  

    Great company, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Systems  in  Austin, TX
    Current Employee - Information Systems in Austin, TX

    Pros

    The people are friendly, and like to get to know you - even the upper management types. Very competitive salaries, professional work environment, and a good focus on technology. Company is small enough to feel like you make a difference, but big enough to matter to the community. The budget is generous, and there are numerous perks such as being able to ride the metro for free, access to the gym, childcare and one of the best fringe packages available.

    Cons

    Staff-to-equipment ratio is rather low in IT, and company expectations are high. Because IT is so important to the function of the company, everything is an emergency, creating somewhat of a perpetual "the sky is falling" atmosphere, which can get frustrating at times. Everything from "my printer doesn't print 2-sided" to "the server room is on fire" could be considered a priority 1 issue.

    Advice to ManagementAdvice

    Better prioritization (which includes managing expectations) and hire more people.

    Recommends
    Neutral Outlook
  3.  

    Needs to come into the 21st century

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Decent pay and a 20 year mission to approach

    Cons

    Very old systems, Too much in fighting between departments, fraught with fraud and negative politics. No one does their own job description.

    Advice to ManagementAdvice

    Management should focus on the work and mission goals more and less on petty politics

    Doesn't Recommend
    Negative Outlook
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  5.  

    Very good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bus Operator  in  Austin, TX
    Former Employee - Bus Operator in Austin, TX

    Pros

    Fairly good pay,excellent daycare program for employee,'s children,major problems with controlling their union and the union policies. Should never had contracted out their services,it will in the long run cost Austin taxpayers more money.

    Cons

    Too political, change their policies way too often

    Advice to ManagementAdvice

    Better insurance rates

    Recommends
    Neutral Outlook
  6.  

    Transit Mechanic, good work but the conflict and politics are terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bus Mechanic  in  Austin, TX
    Current Employee - Bus Mechanic in Austin, TX

    Pros

    Good solid work. A lot of skilled people.

    Cons

    Management and Union conflict is terrible. It spills into the work environment, poisoning a perfect work environment. Online applications are too quickly poured over, I believe that good talent is being passed by.

    Advice to ManagementAdvice

    Both management and the Union need to come together to make the operation a better product for the city, the employees, and the equipment.

    Recommends
    Negative Outlook
  7.  

    Committed and Dedicated Workers, Unfocused Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Making a difference; Hard-working team and staff, Good pay and benefits. The people who put the service out every day are hard working and dedicated, as are most administrative workers.

    Cons

    Financial challenges and mismanagement and strong, often negative political pressure on the board and executive staff have hindered strong, effective leadership, and created a PR nightmare. As a result, Capital Metro deserves more credit than it gets for making the city a great place to live.

  8.  

    Risk Management Intern

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Variety of projects
    Great boss/mentor
    Free lunches (occassionally)
    Flexible schedules

    Cons

    No room for growth
    No benefits

    Advice to ManagementAdvice

    Free up some room for interns to grow.

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