Capital One Auto Finance Reviews

Updated April 22, 2015
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3.3
93 Reviews
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Capital One Auto Finance Chairman; Chairman and CEO, Capital One Financial Corporation Rich Fairbank
Rich Fairbank
60 Ratings

Pros
  • Work environment is low stress with a great work-life balance (in 7 reviews)

  • Good benefits, 401k, average healthcare benefits (in 6 reviews)

Cons
  • There is no work life balance except in papers (in 3 reviews)

  • Senior management doesn't vaue the hard working peole at all (in 4 reviews)

More Pros and Cons

Employee Reviews

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  1. sr coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Customer Representative in Dallas, TX
    Current Employee - Senior Customer Representative in Dallas, TX

    I have been working at Capital One Auto Finance (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome benifits. Great culture. They definitely take care of employees and develop them here.

    Cons

    Pay could be more. Not bad for entry
    .

  2. Overall a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Plano, TX
    Former Employee - Manager in Plano, TX

    I worked at Capital One Auto Finance full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Opportunity for advancement
    Great people
    Good facilities

    Cons

    Political at times
    Not flexible to make changes in business processes

    Advice to Management

    Appreciate your management staff to ensure you don't lose them to your competition

  3. Sr coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX

    I have been working at Capital One Auto Finance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work life balance is very good. Campus is clean modern and beautiful. Culture is excellent. Tons of opportunities to grow and develop with dynamic opportunities.

    Cons

    Some departments have your typical "call center" environment. But opportunities are there if you take the time to brand yourself and shine above.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Capital One Auto Finance full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Stimulating environment. Makes you challenge yourself. Great place to move around, lots of opportunities available. Will teach you more than any other company.

    Cons

    Lack of work life balance - more likely my fault than a company expectation. Make sure to negotiate salary at first offer. Harder to get substantial increases when you are already there and get promoted. Better to get a great starting salary

    Advice to Management

    Continue to recognize and reward your top performers.

  6. sr ops coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capital One Auto Finance

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good vacation and pto times

    Cons

    Management can be very sneaky

  7. Best place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capital One Auto Finance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very good people managers etc

    Cons

    Not enough pay to associate wven after company moved to Frisco

    Advice to Management

    Keep it up!

  8. Funding Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capital One Auto Finance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Relaxed atmosphere, no micromanagement, fun days that you get paid to leave work and enjoy a day

    Cons

    no complaints on company but some staff could be replaced

  9. Great company to work for. Excellent benefits!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capital One Auto Finance full-time (More than 3 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    There is company is very diverse and has a lot of opportunity. The company is strong about promoting within. Everyone in leadership is very friendly and down to earth Great work-life balance and awesome benefits.

    Cons

    The biggest challenge is getting promoted to another department. You have to sell your self daily in order to be noticed. Also the pay is okay but not as good as other competitors.

    Advice to Management

    My advice would be to notice the talent you have and use that. Prepare and help associates to become leaders and not make it a challenge.

  10. Helpful (1)

    Capital One

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capital One Auto Finance

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The benefits are great from medical to reimbursement & great flexible schedules. Training is very easy . A lot off time is spent on doing training than the actual work itself.

    Cons

    very low pay raise, also no room to grow within the company unless if you know someone higher in the company

    Advice to Management

    None

  11. Good place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Coordinator in Plano, TX
    Former Employee - Customer Service Coordinator in Plano, TX

    I worked at Capital One Auto Finance

    Recommends
    Recommends

    Pros

    Great benefits, start day one.
    If you worked hard you could get the schedule you wanted
    Able to move up in department, or move around in company

    Cons

    Sometimes overlooked for different projects if you didn't have the right person pushing for you
    Stressful to a point if you couldn't get the numbers you needed to not be talked to or written up

    Advice to Management

    take more suggestions form front line employee's who deal with customers on a daily basis.

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