Capital One Auto Finance

  www.capitalone.com
  www.capitalone.com
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Capital One Auto Finance Reviews

Updated September 27, 2014
Updated September 27, 2014
75 Reviews
3.2
75 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Capital One Auto Finance Chairman; Chairman and CEO, Capital One Financial Corporation Rich Fairbank
Rich Fairbank
47 Ratings

Review Highlights

Pros
  • Work/life balance for the right groups is great (in 6 reviews)

  • A lot of the rank and file are genuinely good people (in 6 reviews)


Cons
  • You are overworked to the point where SEVERAL individuals(including upper management) would go on leave or just depart the company (in 4 reviews)

  • Or, you must have a close relationshiop with the VP or senior management to advance (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service to Sales Coordinator  in  Plano, TX
    Current Employee - Service to Sales Coordinator in Plano, TX

    I have been working at Capital One Auto Finance full-time for more than a year

    Pros

    Great environment with plenty of long term opportunity

    Cons

    Overall I cannot find any cons. I am very satisfied with the opportunity I've been given and the guidance to succeed along the way.

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It is overall a good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Analyst  in  Dallas, TX
    Current Employee - Data Analyst in Dallas, TX

    I have been working at Capital One Auto Finance full-time

    Pros

    There are a lot of hard-working and smart people. The company cares about associates' development

    Cons

    Job has a lot of pressure, it is also very hard to get promoted

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great oppurtunity for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Ops Coord- Reposession Department/Loss Mitigation/Recoveries  in  Plano, TX
    Former Employee - Senior Ops Coord- Reposession Department/Loss Mitigation/Recoveries in Plano, TX

    I worked at Capital One Auto Finance full-time for more than 3 years

    Pros

    The pay is good at COAF. There are several great managers in the corporation and also really great oppurtunities to move up within the company.

    Cons

    Like most companies immediate managers have a great deal of power over their associates or workers. Here there is too much power given to managers and also so many changes being made without the proper training being provided. They will hold you accountable even had they not provided the proper training to you. I have also seen people fired for personal reasons between a manager and employee. Not a great example of ethical responsibilityffrom a manager. The turn over is more consistant then it was 4 years ago with all the changes in the company and also the people that are being hired for entry positions are alot less professional then 4 years ago.

    Advice to ManagementAdvice

    Managers are too busy with other misc projects and meetings and associates need proper training on the changes and laws that are being made. Increase the skill requirement and professionalism on new hires

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    New Hire still in training, horrible pay

    • Comp & Benefits
    • Culture & Values
    Current Employee - Collections  in  Tulsa, OK
    Current Employee - Collections in Tulsa, OK

    I have been working at Capital One Auto Finance as a contractor for less than a year

    Pros

    not much to say so far

    Cons

    Horrible training program so far

    Recommends
    No opinion of CEO
  6.  

    good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capital One Auto Finance

    Pros

    I stayed due to good benefits

    Cons

    Not a lot of advancement unless you hang out with managers outside of work

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great place to work, not to get paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Plano, TX
    Current Employee - Anonymous Employee in Plano, TX

    I have been working at Capital One Auto Finance full-time for more than 3 years

    Pros

    - Entrepreneurial spirit
    - Great access to senior leadership
    - Company philosophy is to be the best not the biggest
    - Spends more money on employees than most other companies

    Cons

    - You can get paid more somewhere else
    - Can be to analytical at times
    - Can be really cheap in certain areas

    Advice to ManagementAdvice

    Spend more on HR, training and IT

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    I have not started yet.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Developer  in  Plano, TX
    Current Employee - Applications Developer in Plano, TX

    I have been working at Capital One Auto Finance full-time for less than a year

    Pros

    Work life balance is great

    Cons

    Can't think of any. They are awesome.

    Advice to ManagementAdvice

    Haven't started yet, but they seem very professional.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Sr Risk Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Risk Associate  in  Plano, TX
    Current Employee - Risk Associate in Plano, TX

    I have been working at Capital One Auto Finance full-time for more than a year

    Pros

    benefits, work hours, management, upbeat positive atmosphere

    Cons

    Salary, career opportunities, work hours,

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Very knowledgeable, can learn a lot very quickly. Company cares about its employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Funding  in  Plano, TX
    Current Employee - Funding in Plano, TX

    I have been working at Capital One Auto Finance full-time for less than a year

    Pros

    Very good benefits. You get benefits starting on day one. They cater to their employees and also want the best for them. You are compensated well through pay incentives and through company benefits.

    Cons

    Some parts of job can be very fast paced.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Flexible work space. Lots of opportunities with training and volunteering. Company is willing to develop talents.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Steward  in  Plano, TX
    Current Employee - Data Steward in Plano, TX

    I have been working at Capital One Auto Finance full-time for more than a year

    Pros

    - Company has flexible work schedule
    - Dress code is not as rigid as other companies
    - Potential for year-end bonus
    - Has some great people- most people are genuine and fun

    Cons

    - Instances of undeserving promotions
    - Need to play some workplace politics
    - Might need to know how to treat some people differently if you want to advance quick
    - Flexible schedule really depends on your managers; if your manager is more traditional, you are out of luck.

    Advice to ManagementAdvice

    Contractors are also very important to the success of our company. I think contractors should be treated by associates more like associates than hires. Contractors' opinions should be taken into account during mid-year review and year-end review to prevent undeserving promotions.

    Recommends
    Positive Outlook
    Approves of CEO

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