Capital One Reviews

Pros

benefits are good and on par with marketplace
physical workplace environment is very good
salary compensation if coming from outside is comparable or above market
however, once you are inside the compensation process is extremely slow and does not keep pace
coworkers are among some of the best people

Cons

performance management process leaves much to be desired
little chance for promotion unless have management support
favors youthful go getters willing to work long hours (60-100 plus hrs per week)
can "try" next level role without pay or title change 6-18 months and still not get promotion if management does not agree or they eliminate role/department
work life balance doesn't truly exist below management level
open culture only works if you agree; woe to those who question you'll find yourself moved out

Advice to Senior Management

work to improve advancement from within by allowing education time opportunities
get real on recognizing true talent within rather than "buying" what you perceive to be talent outside

Pros

friendly people and good bank to be with

Cons

system challenges and hr policies that are not efficient or developed

Advice to Senior Management

Understand policy and procedure before implementing it

Pros

Great Coworkers - supportive and Patient enough for a good work atmosphere.
Nice campus and provisions for people to get isolated from the stressful life.

Cons

Challenges gets shortened with the hierarchy getting involved at multiple stages.
Leadership does micro organizing - thus questioning the ability before delivery.

Advice to Senior Management

Trust the people who are supportive and Loyal, Ensure fair reasoning is part of communication before decision making.
Provide opportunity for folks who truly deserve rather than favorism to ensure transparency.

Pros

good benefits, good pay for the market.
good people if you fin d the right team

Cons

can't advance without brow-nosing (really this is 2012 this shouldn't happen)

notice how all the people that give good reviews work in the corporate world of CapitalOne which is all roses compare to branches.

need to know the right people to advance very big turn off

Advice to Senior Management

look at the overall picture when promoting a person, don't write someone up just because they didn't meet one thing from your stupid quotas. and they are stupid sorry.

Pros

Great company, loved my co-workers and managers, pay was decent.

Cons

Never know when they will reorganize a department.

Advice to Senior Management

Don't changes so often.

Pros

great place to work and learn. great people to work with.

Cons

too many meetings at times and you'll need to be focused to get things done

Advice to Senior Management

semi annual promotion cycles

Pros

Every building on campus has a Mother's Room for women who need to pump breast milk. This is awesome. They are also very flexible about work hours and working from home. This is great for working mothers. If a kid is sick and can't go to school, you can work from home.

Cons

The company is so huge that you can sometimes feel overlooked or neglected. When I started working there, nobody knew who my manager was supposed to be. I felt like I had to figure everything out on my own.

Pros

Analytical, open, challenging and democratic

Cons

Too analytical, slow decision making

Advice to Senior Management

Make quick decisions

Pros

good benefits, PTO,24/7 operations, speed of hire

Cons

Will hire you knowing that the (shift, position, etc) is changing, some managers have people issues (in other words they will deceive you to avoid handling an issue, HR is slow to resolve issues

Advice to Senior Management

have your managers complete a mentoring program, be up front when hiring, speed up the hr process, have some empathy

Pros

Good decision making by C level executives to save the company twice in the last 10 years through MOU and the great recession.

Cons

Emphasis on cost saving resulted in large numbers of inexperienced hires. No career advancement without brown nosing. Highly political environment -good old boys club - no good for minority/foreigners.

Advice to Senior Management

Pay for experience and results and reduce extremely high turn over rate above analyst and below VP.