Capital One Reviews

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  • Dallas, TX
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3.5
21 Reviews
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Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
10 Ratings

21 Employee Reviews

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  1. Banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Banker II in Dallas, TX
    Former Employee - Relationship Banker II in Dallas, TX

    I worked at Capital One full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits. Good company. Tales dare of employees and cares. Good work life balance.

    Cons

    Sales jobs are always a pain bc of the rat race

    Advice to Management

    Keep it up

  2. Helpful (1)

    Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Dallas, TX
    Former Employee - Customer Service Representative in Dallas, TX

    I worked at Capital One full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    For the most their benefits were good. The start off pay was ok.

    Cons

    High call volume. Not easy to move up.

    Advice to Management

    None

  3. Great place to work if you can play the game

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Dallas, TX
    Current Employee - Operations Manager in Dallas, TX

    I have been working at Capital One full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The compnay has great advancement opportunities, and if you are self motivated you can devleope a great career.

    Cons

    There are political games, and lost some quality employees becasue they were not the favoriate.

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  5. Great Company to start banking career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Full Time Teller in Dallas, TX
    Former Employee - Full Time Teller in Dallas, TX

    I worked at Capital One full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great training program, easy systems to learn, management that care about your growth, flexible work hours, great benefits, and great team environment.

    Cons

    Job advancement can be difficult passed certain management levels. Company looks outside to fill major job roles instead of looking within. There is also a constant shift in strategic initiatives.

    Advice to Management

    Focus on less initiatives and create more internal job opportunities.

  6. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Dallas, TX
    Former Employee - Vice President in Dallas, TX

    I worked at Capital One full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I worked there 10 years and learned a ton. Cap One provided many opportunities to learn and do different jobs. The rewards were great -- large bonuses and stock opportunity.

    Cons

    Lost the small company feel as it continued to grow and become a bank. Began to feel more like a number and disconnected. While the rewards were great, performance management was a big dissatisfier as there was a forced rating distribution. This pitted employees against each other.

    Advice to Management

    Find ways to reinforce teamwork and move away from forced distributions.

  7. Senior Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Dallas, TX
    Current Employee - Senior Business Analyst in Dallas, TX

    I have been working at Capital One full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Very smart people, good advancement opportunities for some. Relatively relaxed culture, good work life balance for the most part. Overall solid

    Cons

    Promotions a popularity contest, some roles you can get assigned to really stink. Some of the people there are overly competitive, vindictive.

    Advice to Management

    Less ReOrgs.

  8. Too many changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Assurance Analyst in Dallas, TX
    Former Employee - Quality Assurance Analyst in Dallas, TX

    I worked at Capital One full-time (More than 3 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    The compensation and benefits package were competitive with the standard here in Dallas, TX and they rewarded hard work with professional advancement and raises.

    Cons

    Too many changes in upper level management. In the 4 years I worked there I had 4 different managers and watched other departments go through the same disconfiguration. What was worse is the managers were almost always replaced with someone less experienced and knowledgeable.

  9. enjoyable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Capital One full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good benefits, good management excellent staff

    Cons

    very competitive and management can be a little strict at times

    Advice to Management

    none

  10. Great place to work if you can keep your senses..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Dallas, TX
    Current Employee - Senior Manager in Dallas, TX

    I have been working at Capital One full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Top notch talent sourced from the best colleges and industries. Very open culture - individual opinion matters and not very hierarchical when it comes to sharing feedback/ideas on projects. Very results focus.

    Cons

    Constantly changing agenda/strategy. You will be unique if you have the same manager for more than 6 months. Re-organizations are very common.

    Advice to Management

    Stabilize and execute..

  11. It has been a good journey with Capital One

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Dallas, TX
    Former Employee - Senior Manager in Dallas, TX

    I worked at Capital One full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    You will be working with very intelligent people due to its strict selection criteria. In general, associate is empowered to drive initiatives. Capital One has very good training program.

    Cons

    Company tends to promote similar type of person. If you fall under that type, congratulations, you will have a great career path there. If you don't fall under that type, it is still a good place to work, but don't expect that you will be able to climb the corporate ladder.

    Advice to Management

    It will be helpful to have different type person in management which will help to have better decision.

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