Capital One Reviews in Dallas, TX

Updated August 4, 2014
Updated August 4, 2014
1,499 Reviews
3.4
1,499 Reviews
Rating Trends

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Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
761 Ratings

Review Highlights

Pros
  • Flexible work timings at Capital One helps to maintain work life balance (in 216 reviews)

  • Work-from-home policy is dependent on team individually, but is generally flexible (in 63 reviews)


Cons
  • Work-life balance sucked tremendously because the questionable shifts they have you work (in 55 reviews)

  • Performance management process does not encourage associate alignment to corporate goals (in 59 reviews)

More Highlights

20 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great but could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Capital One

    Pros

    Analytical, open, challenging and democratic

    Cons

    Too analytical, slow decision making

    Advice to ManagementAdvice

    Make quick decisions

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Director  in  Dallas, TX
    Current Employee - Director in Dallas, TX

    I have been working at Capital One

    Pros

    Growing Company
    Great Rewards and Recognition
    Smart people

    Cons

    Culture is somewhat a "cult"-

    Advice to ManagementAdvice

    Be more open to respect talents outside of banking

    Recommends
    Approves of CEO
  3.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Associate  in  Dallas, TX
    Former Employee - Associate in Dallas, TX

    I worked at Capital One

    Pros

    I enjoyed the job. The people and management was friendly.

    Cons

    Some people are in management positions, who would hold you back in your career.

    Advice to ManagementAdvice

    Never let managers, who are intimated by other employees, direct their future. Step in and make sure qualified employees are always placed with the company.

    Recommends
    No opinion of CEO
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  5. 1 person found this helpful  

    Love working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Business Manager  in  Dallas, TX
    Current Employee - Senior Business Manager in Dallas, TX

    I have been working at Capital One

    Pros

    Lots of great things about the company, some of the things I like most are:
    - Extremely smart and competent people to work with and learn from
    - Complete empowerment to associates at all levels
    - Very young, highly energetic, and collaborative culture
    - Culture encourages debating different points points of view
    - Very open top management with a lot of respect for people at all levels
    - Very balance work/life balance for their level of compensation

    Cons

    No place is perfect and Capital One is no exception:
    - Main focus is on developing and rewarding analytical skills and less on leadership development
    - Growth opportunities are started to become limited
    - Hard to differentiate yourself amongst such a great group of smart people leading

    Advice to ManagementAdvice

    Maintain our unique identity in Financial Services and not become a typical bank.

    Recommends
    Approves of CEO
  6.  

    Not your typical bank teller position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Teller  in  Dallas, TX
    Current Employee - Teller in Dallas, TX

    I have been working at Capital One

    Pros

    Capital One Bank is a great place to work if you are looking to move into other roles in the company. They focus on training and providing opportunities to help their associates grow and learn new areas of the company.

    Cons

    Part-time employees need to work 6 months before being elligible for benefits.

    Advice to ManagementAdvice

    Review the policy concerning applying for new positions for employees having been employeed less than a year.

  7.  

    Something about COF

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Assistant Manager  in  Dallas, TX
    Current Employee - Assistant Manager in Dallas, TX

    I have been working at Capital One

    Pros

    Good Work environment and associates.

    Cons

    Lack of opportunities. Promotions often come from outside.

    Advice to ManagementAdvice

    Listen more to direct reports.

    Recommends
    Approves of CEO
  8. 1 person found this helpful  

    Capital One Work Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Director  in  Dallas, TX
    Current Employee - Director in Dallas, TX

    I have been working at Capital One

    Pros

    Strong work culture and driven by looking at data

    Cons

    Execssive focus on old business models, risk models are obsolete

    Advice to ManagementAdvice

    Need to understand the go forward startegy and not drive using the rear view mirror

    Recommends
    No opinion of CEO
  9. 1 person found this helpful  

    Learn a lot and work your a** off for less reward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Manager  in  Dallas, TX
    Former Employee - Senior Manager in Dallas, TX

    I worked at Capital One

    Pros

    Really smart people who will demand your best - you won't know what you're capable of until you work at a place like Capital One. The guiding strategy for carefully managing growth and projecting into down markets has been right-on in really rocky times like now.

    Cons

    Lack of transparency in strategic decision making; "analysis paralysis" that causes over-socialization of plans and delays implementation; hyper-competitiveness that causes inhibition in sharing ideas that might seem less than brilliant; opaque promotion process that doesn't give employees clear targets to shoot for.

    Advice to ManagementAdvice

    Be more open about major decisions; trust lower-level employees to make mistakes and take risks; loosen up the rigid culture!

    Approves of CEO
  10.  

    The rare bank on the rise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Teller II  in  Dallas, TX
    Current Employee - Teller II in Dallas, TX

    I have been working at Capital One

    Pros

    Though recently trimmed back, it still offers a relatively competitive benefits package, including healthcare, dental, child-care reimbursement, and even adoption assistance. It is also one of the few financial corporations that is staying strong in the current climate, providing job security and plenty of room for gowth within the company. THus, I would highly recommend getting in on the stock plan, which is available to even part-time associates, along with many of the other benefits.
    Company values actually feel genuine and are followed, breeding a loyalty among employees, which is important for stability. Generally there is a strong team work feel at the branch and even district level, which helps morale. And starbucks coffee...

    Cons

    There is sometimes a problem with information trickeling down from the top and frustrating lack of uniformity regarding operations. Lack of full-time opportunities in the banking sector contributes to a brain drain as the most talented seek to make a living elsewhere. There is the usual struggle between sales and operations as the company tries to grow, sometimes creating conflict as number-driven sales people try to push through things that are in violation of policy and even law. There is also the professional conflict that arises when the sales side is unofficialy regarded as being above the operations side. In some markets the perfect balance has not been achieved.

    Advice to ManagementAdvice

    Get back in touch with the base of the company pyramid, if you will. It is the corps of workers more than senior management, who provide the base of the company. Don't say "we're going to do a study with managers to find out why there is a high level of teller attrition", just conduct exit interviews!

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    Capital One - I enjoy getting up and coming into work each day!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Systems Administrator  in  Dallas, TX
    Current Employee - Systems Administrator in Dallas, TX

    I have been working at Capital One

    Pros

    I am very satisfied with the benefits of the company - matching 401K, discounted stock purchase, and more vacation and personal days than I have ever been able to take in one year!
    Management also encourages working remotely, another perk.
    I am also very satisfied with the salary AND bonus structure.
    The other associates are very helpful, friendly and great to work with.
    Capital One has plenty of growth opportunities within the organization. It's up to you where you want to take your career! Although I have held the same position for several years now, I feel confident that I could find another position within the company.

    Cons

    There really aren't any downsides to working at Capital One.

    Advice to ManagementAdvice

    Don't micro manage!

    Recommends

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