Capital One Reviews in Jersey City, NJ

1,466 Reviews

3.4
1,466 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
734 Ratings

Review Highlights

Pros
  • Flexible work timings at Capital One helps to maintain work life balance (in 216 reviews)

  • Work-from-home policy is dependent on team individually, but is generally flexible (in 63 reviews)


Cons
  • Work-life balance sucked tremendously because the questionable shifts they have you work (in 55 reviews)

  • Performance management process does not encourage associate alignment to corporate goals (in 59 reviews)

More Highlights

3 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    GReat company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller I  in  Jersey City, NJ
    Former Employee - Teller I in Jersey City, NJ

    I worked at Capital One full-time for more than a year

    Pros

    incentives, rewards for everything, helps with school, 401k

    Cons

    If you have horrible managers it is hard to get out the branch. its hard to move up in capital one fast. not located everywhere

    Advice to ManagementAdvice

    Treat your employes better

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    I am an enthusiastic, self-motivating, hard worker with a positive attitude that enjoys working in a team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller  in  Jersey City, NJ
    Current Employee - Bank Teller in Jersey City, NJ

    I have been working at Capital One part-time for more than a year

    Pros

    excellent interpersonal skills- I feel comfortable talking with my customers and they share personal details about their kids, and update me on their lives every time they come in to bank with me so I know they are comfortable too.

    good customer service- I go out my way to make sure my customers get what they want and sometimes they don’t mind waiting in line a little longer just so that they can bank specifically with me. I think when you provide a good customer service, in the long run its superior to any product and that’s how I keep my customers coming back.

    Cons

    The company does not promote growth

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Above Average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Teller  in  Jersey City, NJ
    Former Employee - Bank Teller in Jersey City, NJ

    I worked at Capital One part-time for less than a year

    Pros

    Great benefits, health insurance, 401k, paid vacation, PTO, maternity leave

    Cons

    As a part time teller I was obligated to work every saturday

    Recommends
    No opinion of CEO

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