Capital One Reviews

Updated August 3, 2015
4 reviews filtered by
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4.1
Recommend to a friend
Approve of CEO
Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
3 Ratings

Pros
  • Great work-life balance: You can find your level of commitment with respect to balancing career growth with personal interests (in 255 reviews)

  • Some teams allow you to work from home a few days a week (in 70 reviews)

Cons
  • There is no work/life balance in some areas (in 60 reviews)

  • Performance management process does not encourage associate alignment to corporate goals (in 66 reviews)

More Pros and Cons

4 Employee Reviews

Sort: Popular Rating Date
  1. I am an enthusiastic, self-motivating, hard worker with a positive attitude that enjoys working in a team.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Jersey City, NJ
    Current Employee - Bank Teller in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One part-time (More than a year)

    Pros

    excellent interpersonal skills- I feel comfortable talking with my customers and they share personal details about their kids, and update me on their lives every time they come in to bank with me so I know they are comfortable too. good customer service- I go out my way to make sure my customers get what they want and sometimes they don’t mind waiting in line a little longer just so that they can bank specifically with me. I think when you provide a good customer service, in the long run its superior to any product and that’s how I keep my customers coming back.

    Cons

    The company does not promote growth


  2. Teller Position at Capital One Bank

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Jersey City, NJ
    Former Employee - Bank Teller in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One (Less than a year)

    Pros

    Great benefits, helpful staff, no place for lazy workers, plenty of opportunities to climb up the corporate ladder.

    Cons

    Try not to give your input on anything to a branch manager who is set with his or her way of operating the branch. Opinions to them is like putting them down. It causes tension and a very negative environment, which makes it unbearable to continue to work for the company


  3. GReat company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller I in Jersey City, NJ
    Former Employee - Teller I in Jersey City, NJ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Capital One full-time (More than a year)

    Pros

    incentives, rewards for everything, helps with school, 401k

    Cons

    If you have horrible managers it is hard to get out the branch. its hard to move up in capital one fast. not located everywhere

    Advice to Management

    Treat your employes better


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  5. Helpful (1)

    Above Average

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Jersey City, NJ
    Former Employee - Bank Teller in Jersey City, NJ
    Recommends
    No opinion of CEO

    I worked at Capital One part-time (Less than a year)

    Pros

    Great benefits, health insurance, 401k, paid vacation, PTO, maternity leave

    Cons

    As a part time teller I was obligated to work every saturday



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