Capital One

www.capitalone.com

Capital One Reviews in McLean, VA

Updated January 24, 2015
Updated January 24, 2015
1,703 Reviews
3.5
1,703 Reviews
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Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
893 Ratings

Review Highlights

Pros
  • Flexible work timings at Capital One helps to maintain work life balance (in 255 reviews)

  • Work-from-home policy is dependent on team individually, but is generally flexible (in 70 reviews)


Cons
  • Work-life balance sucked tremendously because the questionable shifts they have you work (in 60 reviews)

  • Performance management process does not encourage associate alignment to corporate goals (in 66 reviews)

More Highlights

144 Employee Reviews Back to all reviews

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  1.  

    Great company, flexibile work schedule with a rewarding career path

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Data Analyst in McLean, VA
    Current Employee - Principal Data Analyst in McLean, VA

    I have been working at Capital One full-time (less than a year)

    Pros

    Great culture, good pay, good work life balance, for those that are willing to go the extra mile, there can be good rewards, easy to move around to other jobs within Cap One

    Cons

    Some roles are not very analytical, but since its easy to move around, cant really consider it a major drawback. If you don't like your job role, network and find another role which is more interesting.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    An incredible balance of challenging work and flexible working conditions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in McLean, VA
    Current Employee - Business Analyst in McLean, VA

    I have been working at Capital One full-time (less than a year)

    Pros

    Kind, smart people; Accommodating to lifestyle preferences; Competitive pay; Interesting work always kept me engaged; Excellent office environment

    Cons

    I don't see any major cons with Capital One, but if I had to choose one, I would point out that new Business Analysts don't have FULL autonomy to choose which function they work in. That said, BAs that perform well do have a full range of opportunities.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Dragged down by bank acquisitions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Analyst in McLean, VA
    Current Employee - Data Analyst in McLean, VA

    I have been working at Capital One full-time (more than 10 years)

    Pros

    Many trainings provided, sometime too many.
    Work-from-home policy is dependent on team individually, but is generally flexible
    Relatively good work-life balance.

    Cons

    Bad bet on bank acquisitions, at least so far.
    Size of promotion pool shrinked year over year.
    Company benefits and perks have gone downhill for a couple of years
    Too much talking on strategies

    Advice to ManagementAdvice

    to be more innovative and acquire more startups not banks

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    4 years, Data Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Analyst in McLean, VA
    Former Employee - Data Analyst in McLean, VA

    I worked at Capital One full-time (more than 3 years)

    Pros

    Smart people all around, opportunities to learn everyday, doing cutting edge things all are mentally fulfilling

    Cons

    Big organization, sometimes can got lost on what the company was up to. Commuting to Richmond can be too route at times.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Absolutely great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in McLean, VA
    Current Employee - Associate in McLean, VA

    I have been working at Capital One full-time (less than a year)

    Pros

    Everyone here is very approachable and easy to talk to, makes coming to work more fun that it deserves.

    Cons

    Tough work that demands a lot of you.

    Advice to ManagementAdvice

    Keep on trucking.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great like minded team

    Former Employee - Business Manager in McLean, VA
    Former Employee - Business Manager in McLean, VA

    I worked at Capital One full-time (more than 5 years)

    Pros

    Good quality team, takes reasonable good care of the team. Analytics based decisions. Flexible work schedule. Flexibility to move across teams until one finds the right fit.

    Cons

    Promotion process while scientific is not consistent across divisions. Some get stuck at a position and some get promoted very aggressively. Took years to apply for green card because of one reason or the other

  8. 2 people found this helpful  

    Bad culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager in McLean, VA
    Current Employee - IT Manager in McLean, VA

    I have been working at Capital One full-time (more than 3 years)

    Pros

    Their 401k match is pretty good but the salary isn't compatible with the market.

    Cons

    They don't treat people right and people who's been with the company for a long time runs the show regardless effectiveness or efficiency. All power of IT is in Richmond so if you're located other than Richmond, it will be hard to be recognized.

    Advice to ManagementAdvice

    Treat people right and give them advancement they deserve not because so and so knows who.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 4 people found this helpful  

    A company for extremely introverted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Analyst in McLean, VA
    Current Employee - Operations Analyst in McLean, VA

    I have been working at Capital One full-time (more than a year)

    Pros

    Great work-life balance: You can find your level of commitment with respect to balancing career growth with personal interests.
    Hire talented folks: They hire from great programs and consulting firm; but they do not use that talent well.

    Cons

    Values internal experience extremely disproportionately: If you come in with a lot of external experience, then be prepared to fail. An ideal career path is to come in out of undergrad and stay till retirement.
    Very hierarchical: Operates in a very regimented top-down culture that entertains very little out-of-the-box thinking. If you are someone who wants to think strategically and tend to ideate a lot, you are likely to make enemies.

    Advice to ManagementAdvice

    The successful credit workforce from early 2000's has transformed the company into an analysis-paralysis environment that is obsessed with endless non-value-add conversations about punctuation and formatting. Organic growth has been flat for years and work-force still seem to think its acceptable to continue to operate in a government-style bureaucracy beating down new ideas and external experienced hires who generally come with them. I recommend a Jack Welch style firing spree to drive some fear into folks to start.

    Secondly, for only 40K+ full-time workforce, performance measurement is 100% behavior-based and supported by anecdotal evidence. Simply talking about working a lot is considered an accomplishment.

    Having consulted in the past and worked for multiple firms, I think the culture has become very 'fat' and self-defeating. A shake-up starting from the CEO would only be a starting point.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 9 people found this helpful  

    Formerly a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Manager in McLean, VA
    Former Employee - Senior Business Manager in McLean, VA

    I worked at Capital One full-time (more than 3 years)

    Pros

    High energy place, smart people around, quality of work

    Cons

    The card division had worsened over the years. Politics had taken root in the culture. From being a fair and progressive company, the place had become a joke.
    The management selects a bunch of individuals based on perception and then gives them a free pass to success. The selection is purely based on perception rather than true results. The place was hell bent on showing how open it is to certain historically disadvantaged groups and gave favorable benefits to them inspite of work not upto the mark. (Hint: if you are from such groups might not be a bad idea to join )
    Promotions especially to the dir level make no sense, its purely driven by who "likes" you!

    Advice to ManagementAdvice

    The hippopotamus program is a failure! Wake up, dont base your management on theories written by some business gurus who at the end of the day want to sell their books and seminars. Remember what brought you success in the first place. Otherwise the place will be full of only hippos with no one to do the actual work. You wont have any lessons learned decks to share anymore. There wont be any company left

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Governance Manager in McLean, VA
    Former Employee - Data Governance Manager in McLean, VA

    I worked at Capital One full-time (more than a year)

    Pros

    Great and health work place, possible ways to grow.

    Cons

    Too much of a red tape

    Recommends
    Neutral Outlook
    Approves of CEO

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