Capital One Reviews in New York, NY

Updated October 29, 2014
Updated October 29, 2014
1,580 Reviews
3.4
1,580 Reviews
Rating Trends

Recommend to a friend
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Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
815 Ratings

Review Highlights

Pros
  • Flexible work timings at Capital One helps to maintain work life balance (in 251 reviews)

  • Work-from-home policy is dependent on team individually, but is generally flexible (in 69 reviews)


Cons
  • Work-life balance sucked tremendously because the questionable shifts they have you work (in 60 reviews)

  • Performance management process does not encourage associate alignment to corporate goals (in 64 reviews)

More Highlights

39 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Capital One

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in New York, NY
    Current Employee - Business Analyst in New York, NY

    I have been working at Capital One full-time (less than an year)

    Pros

    Great work/life balance, good office environment, excellent company values

    Cons

    Salary is mediocre in comparison to competiton

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Overwhelmingly positive, fostered a learning environment rooted in teamwork.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial Banking Summer Analyst in New York, NY
    Former Employee - Commercial Banking Summer Analyst in New York, NY

    I worked at Capital One as an intern (less than an year)

    Pros

    The environment was awesome. Employees were friendly and helpful. I felt like a part of the team overnight. The people there were committed to me learning the business. They considered my career goals and offered excellent insight on how to make them come to fruition. Capital One is committed to growing their Commercial Bank so it was a great place to be.

    Cons

    The day was not long enough. People check out at 5 to 5:30. This is because they value the life-work balance. They take that pretty seriously and are flexible with working from home if necessary.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Analyst in New York, NY
    Former Employee - Data Analyst in New York, NY

    I worked at Capital One full-time (more than 8 years)

    Pros

    None except it was a good commute to the office.

    Cons

    Back stabbers, chaotic environment, no appreciation for hard work, upper managers care nothing about the employees, and promotions don' exist except for friends only. Political, beaucratic, and money hungry. They don't like older employees but want their deposits. The perks don't make up for the stress and aggravation they put employees through.

    Advice to ManagementAdvice

    Try to appreciate the dedicated, hard workers instead of using favoritism.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Teller in New York, NY
    Former Employee - Bank Teller in New York, NY

    I worked at Capital One full-time (more than 3 years)

    Pros

    coworkers at best, some perks if you hit sales goals.

    Cons

    Banking Center Managers will use and abuse you until they do not need you anymore. Management wants more than what they give back to employees. Managers would promise promotion to top tellers without any REAL intent to promote them to maximize production. I've seen cases where employees are against being used and abused by management and are accused of not being "team players".

    Advice to ManagementAdvice

    Upper management needs to be held more accountable. Too many cases of management covering up or saving their behinds while letting everyone else

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Destroyed my career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Reporting Analyst in New York, NY
    Former Employee - Senior Reporting Analyst in New York, NY

    I worked at Capital One full-time (less than an year)

    Pros

    Telecommuting. They also took me to Austin. That's it.

    Cons

    Disorganization, frequent layoffs, pretentious attitude, culture of complacency makes it difficult to incentivize people to improve, tolerance and acceptance of mediocrity and intolerance toward those who want to bring about positive change.

    Advice to ManagementAdvice

    Get your act together. I was hired by a colleague and friend who told me that Capital One was expanding, and they were interested in evolving HR and analytics. You made me believe you were interested in my career. But, as soon as you got what you wanted from me, you dismissed me in seven months because you felt like it. I should have never joined. I gave up a burgeoning career at Barclays because I believed in what you told me. Hook, line and sinker.

    As for the friend who hired me, you took his hand-picked team with perfect chemistry and gave it to one of the most inept HR associates I have ever known before kicking him to the curb.

    It's taken more than a year to pick up the pieces of my once promising career and start from the bottom, thanks to Capital One. You were the biggest mistake of my life.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Banker I in New York, NY
    Current Employee - Relationship Banker I in New York, NY

    I have been working at Capital One full-time (more than an year)

    Pros

    Employee recognition is great. I am always being recognized, awarded or invited to recognition breakfasts and luncheons. The moral is awesome as well.

    Cons

    Under staffed branches make work environment a little hostile. I do a lot of opens to close. I have very few lunch breaks.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    No opportunity to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in New York, NY
    Current Employee - Branch Manager in New York, NY

    I have been working at Capital One full-time (more than 3 years)

    Pros

    The people who work there are great

    Cons

    Not a well run company in many aspects

    Advice to ManagementAdvice

    Need to focus on all ends of the business

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in New York, NY
    Current Employee - Associate in New York, NY

    I have been working at Capital One full-time (more than 5 years)

    Pros

    Not difficult. Good people.

    Cons

    Limited growth outside of sales

    Advice to ManagementAdvice

    Employee perks needed

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    It is extremely stressful. They talk about work life balance but it is impossible to achieve.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Compliance in New York, NY
    Current Employee - Compliance in New York, NY

    I have been working at Capital One full-time (more than 8 years)

    Pros

    Most associates are willing to assist

    Cons

    Management is often disconnected from the actual needs of the position.

    Advice to ManagementAdvice

    They talk about work life balance but it is impossible to achieve.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Really great company to work for that shows support and appreciation for their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Capital One full-time (more than 5 years)

    Pros

    The company believes in promoting from within. Mangers are really concerned about their employees and seeing them grow. Always encouraging and providing support. Never a problem with flexibility and allowing the option of working from home.

    Cons

    Don't have any issues. I'm happy.

    Advice to ManagementAdvice

    Continue to support and encourage growth!!

    Recommends
    Positive Outlook
    Approves of CEO

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