Capital One Reviews

Updated October 22, 2014
Updated October 22, 2014
1,561 Reviews
3.4
1,561 Reviews
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Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
802 Ratings

Review Highlights

Pros
  • Flexible work timings at Capital One helps to maintain work life balance (in 246 reviews)

  • Work-from-home policy is dependent on team individually, but is generally flexible (in 50 reviews)


Cons
  • Work-life balance sucked tremendously because the questionable shifts they have you work (in 60 reviews)

  • Performance management process does not encourage associate alignment to corporate goals (in 63 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Excellent work environment, interesting people, many good challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer in Richmond, VA
    Former Employee - Programmer in Richmond, VA

    I worked at Capital One full-time (more than an year)

    Pros

    Co-workers - all were professional and focused. I was given interested projects and the authority that I needed to get the job done.

    Cons

    Changing review structure and no ability to change to part-time. I left due to family commitments. I would have liked to have continued part-time, but that was not available.

    Advice to ManagementAdvice

    Consider allowing more flexible schedules for work/life balance. Otherwise, I really liked it there and would have happily stayed.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Company to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capital One full-time (more than an year)

    Pros

    good benefits and pto
    managers are there to help you grow
    good work environment

    Cons

    work sometimes get really stressful but what job isn't

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Excellent work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Analyst in Richmond, VA
    Former Employee - Senior Business Analyst in Richmond, VA

    I worked at Capital One full-time (more than 5 years)

    Pros

    Smart Colleagues
    Analytical and challenging environment
    Strong leaders

    Cons

    Geaographic location US, UK and Canada only.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    It's ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fraud Investigator in Tampa, FL
    Current Employee - Fraud Investigator in Tampa, FL

    I have been working at Capital One full-time (more than 5 years)

    Pros

    They are a company that's laid back always a pot luck or some sort of food reward

    Cons

    The pay is not the best and it's hard to make good money there

    Advice to ManagementAdvice

    People want to feel like they are getting paid what they are worth

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Loved it. Great benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capital One

    Pros

    Benefits and perks are very good.

    Cons

    Right now, under staffing is an issue and it can be stressful at times.

    Advice to ManagementAdvice

    Make sure all branches are fully staffed so :ustomers always receive the best possible service.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Capital One

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capital One

    Pros

    Very easy
    Compensation is fair
    company values are excellent

    Cons

    Too easy
    Training is weak
    Sometimes feel unprofessional

  8. 1 person found this helpful  

    IT Contactor

    Current Employee - Systems Integrator in Richmond, VA
    Current Employee - Systems Integrator in Richmond, VA

    I have been working at Capital One as a contractor (more than an year)

    Pros

    Overall, the company is good and stable. They are growing their business and came out of the banking crisis in a good position. Many employees are smart and good to work with. There are many good perks for being a full time associate

    Cons

    As a contractor, you are given very little security and stability. And there are many times when you are excluded since you are "just a contractor."

    The IT department is a collection of many isolated groups. Although over the past year collaboration and unification of processes has improved. However, many managers care about ever changing "Metics" without caring about actual results.

    Advice to ManagementAdvice

    Continue down your road to adapt more agile/lean processes. Remove more of the processes and focus more on the products.

    Recommends
  9.  

    Awesome place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in Richmond, VA
    Current Employee - Associate in Richmond, VA

    I have been working at Capital One full-time (less than an year)

    Pros

    Excellent culture, a culture of helping employees and positive outcomes. They do a great job of seeking diversity and community service.

    Cons

    Since its a big company, there's a bit of process and bureaucracy to navigate but not too bad. Lots of contractors from other countries; would like to see more US born employees in the contracting roles.

    Advice to ManagementAdvice

    I think the place is very well run. And Rich's annual road show is awesome.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    was ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Banker II in Glen Cove, NY
    Current Employee - Relationship Banker II in Glen Cove, NY

    I have been working at Capital One full-time (more than 3 years)

    Pros

    I like the culture and the vision

    Cons

    the people they hire w/o banking experiences

    Advice to ManagementAdvice

    keep the culture and the vision strong

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Good company but your opportunities are very dependant on how good your manager is

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Process Management in McLean, VA
    Current Employee - Manager Process Management in McLean, VA

    I have been working at Capital One full-time (more than 3 years)

    Pros

    Competitive salary and bonuses. There can be a lot of opportunities depending on your manager and leadership teams and you can usually move internally within the company.

    Cons

    Too many reorgs that are followed up with poor leadership and no direction from senior management. Many people can deal with 3-4 role changes within a year which can make it very hard to be successful.

    Advice to ManagementAdvice

    Have a plan and share it

    Recommends
    Positive Outlook
    Approves of CEO

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