Capital One Reviews

Current Employee – been working at Capital One full-time for more than a year

Pros – Great employee benefits, work/life balance is heavily skewed toward the quality of life side, smart co-workers, pleasant working environment

Cons – Feels like a very large company, growth opportunity depends more on timing/situation than talent, some logjams of Director/Sr. Directors that aren't moving up or out and prevent the growth opportunity of those around

Advice to Senior Management – Provide more promotion track positions

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Capital One full-time for more than 3 years

Pros – Great human capital. Challenging environment. An opportunity to grow in your career

Cons – The company has become to bureaucratic. New products are very difficult to implement

Advice to Senior Management – Let innovators try new products

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Capital One full-time for more than 3 years

Pros – Some managers appreciates employees and recognizes good work. Nice campus and benefits.

Cons – Some areas are political and advancement is difficult. Some managers are non aggressive, and sometimes fail to execute on projects & some managers are too demanding. Lots of executive layering and often layoff at that level are frequent. Lots of long hours and as a salaried person it doesn't balance out. Some areas are in need of stronger more knowledgeable management. Lots of meetings and little time to complete work task. Not all areas have a lot of on the job formal training. Most training is sitting side by side with other associates and this is not the best most efficient way of learning new material.

Advice to Senior Management – This home loans divisions has potential but it will take utilizing skills from talents associates that know the industry. Senior leadership is heavy layered and everyone doesn't need to review things over and over before a decision is made. Associates want: a fair opportunity for be promoted, equal pay with others in the industry, internal advancement, and for management to be honest and transparent and live the values themselves.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Capital One full-time for more than a year

Pros – Solid company good work atmosphere. The people I work with are great and management is also.

Cons – The job as a collector just does not suit me. Every word is evaluated and scored. Every aspect of the job is monitored. Its too stiffeling. If it were not for the position I would love my job. I only see lateral movement very little opertunity to move up were I'm at.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Capital One

Pros – Laid back environment, lots of creative freedom, great pay

Cons – Lack of communication from upper-level management.

Advice to Senior Management – Things are going well as far as I can tell.

Yes, I would recommend this company to a friend

Current Employee – been working at Capital One full-time for less than a year

Pros – Great Place to Learn and Grow. Hires smart people

Cons – Company is still grow its departments. Hires smart people, but some are not in thier proper roles.

Advice to Senior Management – Target skills that work for the department not for the person.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Capital One full-time for less than a year

Pros – great benefits and compensation! very approachable upper management!

Cons – Once your schedule is decided, it is hard to switch it because schedule is based on business needs.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Capital One full-time for more than a year

Pros – Great working climate, excellent telecommuting experience, forward thinking, open to innovation.

Cons – Capital One grew fast and is now contractings so ability to move amonst departments is a bit limited.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Capital One full-time for more than 7 years

Pros – Best reasons to work for Capital One:
• Good pay
• Excellent benefits
• Flexible work schedule
• Exciting company with vision and innovative ideas

Cons – Drawbacks:
• Advancement is rough - very competitive and hard to move ahead
• A lot of acquisition in the last couple of years has led to some culture clash
• Constant re-organizations of staff

Advice to Senior Management – Keep valuing your employees - don't ever forget they're the people that make the company run. Learn to operate better in today's digital world.

Yes, I would recommend this company to a friend

Current Employee – been working at Capital One full-time for more than 10 years

Pros – High performance culture, solid compensation, nice environment

Cons – Average benefits, average retirement / 401K, performance management system drives all kinds of aberant, distructive behavior, very negative place for people over 40 to work

Advice to Senior Management – Fix Performance Management system

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company