Capital One Reviews
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Pros
big name, good for resume, good chance to learn. lots of training, diverse people. Promotion can be good depends on your boss and your department.
Cons
pay is low, work load depends on your team, can be bad. People generally have bad reviews to the company and the business, but it's nothing personal.
layoffs are often, internal hiring is good though.
when it's time to go, take your resume and go.
Advice to Senior Management
the company should work to retain good associates
Pros
When I left Capital One, I was sure my new position would offer all the fulfillment I felt I was not getting. It only took 6 months to realize what I had left behind. Capital One genuinely allows employees to grow and become whatever they have the desire to be. Its provides training and makes a concerted effort to help every associate be successful. I miss the flexibility and growth potential I had. I really miss the work-life balance!! Capital One treats you like an adult, allows you to make decisions and be responsible for your team. Management understands when you need to go to a school play or take an afternoon for a doctors appointment. Moreover, they pay really well compared to the market. It was after losing all the various benefits, did I realize how much they were truly worth.
Cons
As with every company, there is politics and inept managers. Unfortunately Capital One's performance process allows a lot more of that than there should be within such a dynamic organization. I ended up leaving because of inept management and felt that I had no way to be successful in an organization I truly enjoyed being a part of.
Advice to Senior Management
Listen to employees when they have specific problems with management. I saw lots of good people leave over time because of their manager.
Pros
You are challenged everyday with the opportunity to make an actual impact to bottom line. Right away you allowed to work on policies that can potentially effect millions of dollars.
Cons
The organization is very top heavy at the moment due to the poor economy and low voluntary attrition and thus, it can be hard to move up in the corporate ladder
Advice to Senior Management
Leadership over all does a good job at this company and cares a lot about the moral of the company.
Pros
good benefits especially the 401k plan. Nice and smart people to work with. A good starting place for college graduates.
Cons
A lot of politics in some departments. Many silos. Too many VPs from its legacy business. Underutilized MBS talents throughout the organization.
Advice to Senior Management
Break down silos. Cut layers of management. Cut VPs, especially those legacy ones. Consider career development for MBAs and mid-level professionals.
Pros
Competitive salary
Flexible working hours
Nice facility
Cons
Back-biting
Condescending attitudes towards non-management and contracted employees
Arrogance prevails across the board
Advice to Senior Management
Change your focus and reward employees based on the contributions that made this company great and not so much on corporate greed and office politics!
Pros
Flexibility in scheduling. Promotes work/life balance. Compensation package was better than other people in the same position at other companies.
Cons
Overly competitive; incompetent management. No job security. Layoffs are possible at any time. Employees must move around in order to feel safe.
Advice to Senior Management
Consider that everyone's situation is different. Acheivement should not be in comparison to others. Promotions should be fair, not based on popularity.
Pros
Great facility. Great Talent. Excellent teamwork. Awesome opportunity for increasing industry experience.
Cons
As a contractor, beware of the potential for abrupt pay cuts under the auspice of AT WILL work laws, BAD ECONOMY budget cuts and employment pools. Senior Managers and work group leads in certain (but not all) groups are extremely belligerent in their disrespect towards contractors. In certain circumstances, mid-level managers provide disingenuous feedback to augment their performance as it relates to problem resolution and personal/group production. The VITALITY CURVE approach to performance management turns this potentially outstanding company into an extremely stressful work environment outfitted with the fear of job losses and reprimands.
Advice to Senior Management
Evaluate and adjust the Senior and Mid-level Management interaction with subordinates and hold them accountable for their actions. Provide workplace diversity and social engagement training for "all" management.
Pros
Young and energetic atmosphere. Friendly people with lots of extra-curricular activities. Fair compensation relative to other companies i have worked for. Pretty solid place to launch a career.
Cons
Some what chaotic at times. Communication can be difficult when reach outside of your team. Up-or-out atmosphere that can be cut-throat.
Advice to Senior Management
Seem to have a good strategy, so keep it up
Pros
Capital One appears strong and will likely make it through the financial crises. The business plan is sound and leadership seems to be at least one step ahead of changes in the economy.
Cons
Corporate culture is based on making sure you get credit for work done and aren't associated with failure. Thus, it is difficult to find anyone willing to make important decisions. This was my experience and it may be different in other divisions of the company.
Advice to Senior Management
There are too many leaders and not enough workers at Capital One - you're top heavy.
Pros
Smart people. Good work life balance. Flexibility in terms of working
Cons
The company has the worst people managers. Progression purely based on analytical skills. Very Very Political, what differentiates performers from non performers is not performance ... but the ability to suck up... very unfair promotion / and hirring policies... Not open to feedback... feedback is looked down upon. The only skill the company has is analytical skills... no creativity... no innovation...
Advice to Senior Management
There is a need to change top management... the problem starts with them
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