Capital One Reviews

Updated August 31, 2014
Updated August 31, 2014
1,474 Reviews

3.4
1,474 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
739 Ratings

Review Highlights

Pros
  • Flexible work timings at Capital One helps to maintain work life balance (in 216 reviews)

  • Work-from-home policy is dependent on team individually, but is generally flexible (in 63 reviews)


Cons
  • Work-life balance sucked tremendously because the questionable shifts they have you work (in 55 reviews)

  • Performance management process does not encourage associate alignment to corporate goals (in 59 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    One of the best employers in Northern Virginia

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  McLean, VA
    Current Employee - Anonymous Employee in McLean, VA

    I have been working at Capital One full-time for more than a year

    Pros

    Capital One has an amazing culture where there is a lot of respect for its employees and there is a strong focus on collaboration. While most companies say that "our biggest asset are our people", Capital One actually means it. They strive to bring in the best people and have strong performance management processes aimed at helping people maximize their potential. Capital One offers lots of really interesting opportunities and also has great work/life balance.

    Cons

    Capital One had rapid growth in the early years and as a result of its size and maturity the pace of growth has slowed down in recent years.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Capital One has provided a great environment for me to develop professionally and to sharpen my technical skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Vienna, VA
    Current Employee - Software Engineer in Vienna, VA

    I have been working at Capital One full-time for more than 3 years

    Pros

    Associates are encouraged to "Live the values" by volunteering in the community, helping others internally, and giving back to open source projects.

    Capital One fosters technical development with ample growth opportunities and encouragement to take ownership of your own development.

    The pay is very competitive. The benefits are comprehensive including very generous 401k automatic contribution and matching.

    Cons

    It's challenging to "Live the values" by helping others and being selfless while also endorsing yourself to be competitive in cross-calibration for performance management.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great places to work in the new America

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Legal Research  in  New Rochelle, NY
    Current Employee - Legal Research in New Rochelle, NY

    I have been working at Capital One as an intern for more than a year

    Pros

    One of bright thing about working for a new economy company is that it is not tide to the old institutional role of corporate America the work force if full of young bright people of all nationality. I think this is a plus for company for the company will never run out creative way of producing revenue.

    Cons

    On the flip-side it is very hard to get a position with the company

    Advice to ManagementAdvice

    Keep up the good work

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  5.  

    Great Company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capital One full-time for more than 5 years

    Pros

    The leadership teams cares for you. They believe in standing and delivering what is best for you and supporting you in your endavours. They offer opportunities to be flexilble and work with you and around your family.

    Cons

    The job can be demanding with some un-expected exceptations. Training classes offered for many of the programs, may require trave

    Advice to ManagementAdvice

    Continue to listen to employees and continue to motivate their staff to higher goals

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President of Retail  in  Houston, TX
    Former Employee - Vice President of Retail in Houston, TX

    I worked at Capital One full-time for more than 5 years

    Pros

    good benefits from the company

    Cons

    work life balance could be better

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great culture with wonderful development opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  McLean, VA
    Current Employee - Business Analyst in McLean, VA

    I have been working at Capital One full-time for more than a year

    Pros

    They really invest in their employees's development, with extensive training classes, exposure to higher level management, and a focus on employees growth.

    Cons

    Many teams require extensive travel between McLean and Richmond. Offers great starting salaries but often does not provide sufficient bonuses and/or raises.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Positive experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capital One full-time

    Pros

    Culture, people and core values

    Cons

    Lot of work and difficult to manage the expectations.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Good opportunity! Overall, enjoyed my time working there!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Teller Manager
    Former Employee - Lead Teller Manager

    I worked at Capital One full-time for more than 5 years

    Pros

    Good benefits and perks for those that meet individual and branch goal. They give you the tools to succeed as long as you put in the time and effort. Hours of operation is in par with the industry and travel time between home and branch is pretty reasonable.

    Cons

    I believe that Capital One overall is behind in the technology field and needs to focus on catching up to the rest in the market. It would also be beneficial if there were better career opportunities outside of sales and this is with the understanding that the company is in the banking industry.

    Advice to ManagementAdvice

    To some degree it felt a little like the employees that were just coming in to the organization were treated better then those that put in years of service. Please remember that all are equally important to get the job done in all aspects.

    Recommends
    Approves of CEO
  10. 1 person found this helpful  

    Greta Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Tampa, FL
    Current Employee - Sales Associate in Tampa, FL

    I have been working at Capital One full-time for more than a year

    Pros

    This company has great employee benefits. If you need a job that cares about you this is the one to be at.

    Cons

    No CONS great family culture. Management is really intune with their agents. They promote moral on the floor

    Advice to ManagementAdvice

    Great culture and flexible

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Process Manager  in  Plano, TX
    Current Employee - Process Manager in Plano, TX

    I have been working at Capital One full-time for more than 10 years

    Pros

    Company values are excellent. They believe in helping the community, treating employees with respect and investing to make the customer experience the best. Never been at a company like this one before - amazing place to be.

    Cons

    Promotions are few and far between - company is good at targeting talent for advancement but lousy at enabling the rest of the resources who weren't selected.

    Recommends
    Positive Outlook
    Approves of CEO

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