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Glassdoor is your free inside look at Capital One reviews and ratings — including employee satisfaction and approval rating for Capital One CEO Rich Fairbank. All 163 reviews posted anonymously by Capital One employees.

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163 Reviews* in

CEO Approval

Company Rating

* Posted anonymously by Capital One employees (updated Oct 15, 2009)

Capital One Chairman, President, and CEO Rich Fairbank

Rich Fairbank

Chairman, President, and CEO

64% Approve

“Neutral”

3.4
1 - 10 of 163 Capital One Reviews
  • Oct 15, 2009

    4.0

    Capital One Director:   (Past Employee - 2007)

    Pros

    When I left Capital One, I was sure my new position would offer all the fulfillment I felt I was not getting. It only took 6 months to realize what I had left behind. Capital One genuinely allows employees to grow and become whatever they have the desire to be. Its provides training and makes a concerted effort to help every associate be successful. I miss the flexibility and growth potential I had. I really miss the work-life balance!! Capital One treats you like an adult, allows you to make decisions and be responsible for your team. Management understands when you need to go to a school play or take an afternoon for a doctors appointment. Moreover, they pay really well compared to the market. It was after losing all the various benefits, did I realize how much they were truly worth.

    Cons

    As with every company, there is politics and inept managers. Unfortunately Capital One's performance process allows a lot more of that than there should be within such a dynamic organization. I ended up leaving because of inept management and felt that I had no way to be successful in an organization I truly enjoyed being a part of.

    Advice to Senior Management

    Listen to employees when they have specific problems with management. I saw lots of good people leave over time because of their manager.

  • Senior Business Analyst in McLean, VA:

    “Good”

    Oct 8, 2009

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  • Anonymous:

    “Overall good”

    Oct 7, 2009

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  • IT Manager in Richmond, VA:

    “A "Not so great place to work"!”

    Oct 2, 2009

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  • Principal Coordinator:

    “Awful Place to work!”

    Oct 2, 2009

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  • SE Planner - Disappointment in Richmond, VA:

    “Consultant - Experience in Focus”

    Oct 1, 2009

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  • Business Analyst Intern in Richmond, VA:

    “Good experience for a summer”

    Oct 1, 2009

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  • Anonymous:

    “Capital One ”

    Oct 1, 2009

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  • Business Director in Toronto, ON (Canada):

    “A bunch of talented people don't make a great company”

    Sep 20, 2009

    1 found helpful

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  • Anonymous:

    “Good place to work if you think a certain way”

    Sep 19, 2009

    1 found helpful

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1 - 10 of 163 Capital One Reviews
Capital One Overview (COF)
Web
www.capitalone.com
Industries
Size
5000+ Employees, $17B+ Revenue
HQ
McLean, VA
Competitors


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