Capital One Reviews

Updated September 21, 2014
Updated September 21, 2014
1,503 Reviews
3.4
1,503 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
764 Ratings

Review Highlights

Pros
  • Flexible work timings at Capital One helps to maintain work life balance (in 216 reviews)

  • Work-from-home policy is dependent on team individually, but is generally flexible (in 63 reviews)


Cons
  • Work-life balance sucked tremendously because the questionable shifts they have you work (in 55 reviews)

  • Performance management process does not encourage associate alignment to corporate goals (in 59 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Great place to work for working mothers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst Manager  in  Richmond, VA
    Current Employee - Financial Analyst Manager in Richmond, VA

    I have been working at Capital One full-time for more than 5 years

    Pros

    benefits are great, the option to work remotely (flexible)

    Cons

    growth in the finance side is a bit slow compared to the associates who work directly in the business

    Recommends
    Approves of CEO
  2.  

    Capital One has been great and is an excellent place to start a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst  in  Richmond, VA
    Current Employee - Senior Business Analyst in Richmond, VA

    I have been working at Capital One full-time for more than a year

    Pros

    -Work Life Balance
    -Company and people genuinely care about you having and enjoying a life outside of work
    -Great benefits
    -Managers care about your career development in addition to your performance
    -Workout center and indoor basketball court (richmond)

    Cons

    When its time for annual review and promotion considerations, you have to keep in mind that everyone is very analytical and smart, so its not always easy to be a rock-star. Still, managers do a good job of letting you know where you should work to improve/get promoted

    Advice to ManagementAdvice

    Continue to be very open to development conversations.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Very rewarding satisfying and a great place to work. I enjoyed learning and I was excited about growing with the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager  in  Austin, TX
    Former Employee - Operations Manager in Austin, TX

    I worked at Capital One full-time for more than 3 years

    Pros

    Great company to work for. Great benefits and great training. Also I enjoyed the people I worked with.

    Cons

    Some that were in management positions were not dedicated to the company and were not fair to each employee. This was not the companies fault . Just an employee that needed more training.

    Advice to ManagementAdvice

    Include profit sharing

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    4 years as a teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller  in  North Bergen, NY
    Current Employee - Bank Teller in North Bergen, NY

    I have been working at Capital One part-time

    Pros

    hours, benefits, company is awesome to work for. During sandy they gave us a bonus for the storm.

    Cons

    none that come to mind

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great work life balance!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Richmond, VA
    Former Employee - Manager in Richmond, VA

    I worked at Capital One full-time for more than a year

    Pros

    The flexibility is amazing - real opportunities to move up even in roles that are 100% remote. Great on boarding program, really prepares you to understand how they do business and ingrains a real loyalty from day 1. Lots of internal mobility.

    Cons

    An organization that thrives on change but without material change management efforts, which means that things change quickly, and often without taking the time to explain why.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Technology Company

    Current Employee - Senior Business Systems Analyst  in  McLean, VA
    Current Employee - Senior Business Systems Analyst in McLean, VA

    I have been working at Capital One full-time for more than 8 years

    Pros

    Company is pro technology and tries to reinvent it self all the time

    Cons

    Things keep changing constantly all the time

    Advice to ManagementAdvice

    I guess we need more transparency

  8.  

    Good Place to Work at!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst  in  Richmond, VA
    Current Employee - Business Systems Analyst in Richmond, VA

    I have been working at Capital One full-time for more than a year

    Pros

    Great place to work!! Relaxed very professional environment to work at.Great Work life Balance. Decent salary.

    Cons

    HR team is not up to mark, Laid back.. Immigration team is very slow.Not much transparency.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Overall a great employer!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous  in  Richmond, VA
    Former Employee - Anonymous in Richmond, VA

    I worked at Capital One full-time for more than a year

    Pros

    Co-workers, decent salary and benefits

    Cons

    As is with many large cororations, too many layers of management. Micro management in some areas.

    Advice to ManagementAdvice

    Give people the opportunity to grow. Be available, and delegate accordingly.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    LOVE this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller I  in  Dulles, VA
    Former Employee - Teller I in Dulles, VA

    I worked at Capital One part-time for more than 3 years

    Pros

    The staff did have some problems at first but once you have a great team that understands each other, you can achieve anything. Love the benefits, salary is really competitive compared to other banks, recognition within the district is also wonderful. Teller are regularly recognized for their hard work. If you want to be something, work hard and you will get there with this company. Extremely sad to be leaving this company.

    Cons

    Provide more opportunities for tellers in the growth areas.

    Advice to ManagementAdvice

    Voice of associates should be taken more seriously. We should be able to provide feedback about our managers.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Universal Branch Associate
    Current Employee - Universal Branch Associate

    I have been working at Capital One full-time for more than a year

    Pros

    Good learning experience, recognition for accomplishments, they pay up to 5k for school. Innovative company and paid vacations (2 weeks per year) good retirement plan.

    Cons

    After the first six months a little discouraging, feels like any other bank. Only 2 dollar raised when promoted within the company, unless you leave and come back. The medical insurances are the not best. You always end up paying when going to the doctor.

    Recommends
    Neutral Outlook
    Approves of CEO

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