Capital One Reviews

Updated October 29, 2014
Updated October 29, 2014
1,578 Reviews
3.4
1,578 Reviews
Rating Trends

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Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
813 Ratings

Review Highlights

Pros
  • Flexible work timings at Capital One helps to maintain work life balance (in 251 reviews)

  • Work-from-home policy is dependent on team individually, but is generally flexible (in 69 reviews)


Cons
  • Work-life balance sucked tremendously because the questionable shifts they have you work (in 60 reviews)

  • Performance management process does not encourage associate alignment to corporate goals (in 64 reviews)

More Highlights

Employee Reviews

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  1.  

    Application Developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Developer in Glen Allen, VA
    Current Employee - Applications Developer in Glen Allen, VA

    I have been working at Capital One full-time (more than an year)

    Pros

    Flexible working hours, Remote work, Very helpful management

    Cons

    I haven't observed any issues so far. I enjoy working here.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good company for career growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Richmond, VA
    Current Employee - Manager in Richmond, VA

    I have been working at Capital One full-time (more than 5 years)

    Pros

    Capital One offers a wide variety of career paths with the ability to move around internally. The work-life balance is good with standard hours from 8-5, although some jobs require more than that.

    Cons

    There is a high degree of focus on career improvement within the company leading to a very competitive promotion process. Its not uncommon for people to sing their own praises in an effort to get promoted.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Company to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capital One full-time (more than an year)

    Pros

    good benefits and pto
    managers are there to help you grow
    good work environment

    Cons

    work sometimes get really stressful but what job isn't

    Recommends
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Excellent work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Analyst in Richmond, VA
    Former Employee - Senior Business Analyst in Richmond, VA

    I worked at Capital One full-time (more than 5 years)

    Pros

    Smart Colleagues
    Analytical and challenging environment
    Strong leaders

    Cons

    Geaographic location US, UK and Canada only.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    It's ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fraud Investigator in Tampa, FL
    Current Employee - Fraud Investigator in Tampa, FL

    I have been working at Capital One full-time (more than 5 years)

    Pros

    They are a company that's laid back always a pot luck or some sort of food reward

    Cons

    The pay is not the best and it's hard to make good money there

    Advice to ManagementAdvice

    People want to feel like they are getting paid what they are worth

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Excellent work environment, interesting people, many good challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer in Richmond, VA
    Former Employee - Programmer in Richmond, VA

    I worked at Capital One full-time (more than an year)

    Pros

    Co-workers - all were professional and focused. I was given interested projects and the authority that I needed to get the job done.

    Cons

    Changing review structure and no ability to change to part-time. I left due to family commitments. I would have liked to have continued part-time, but that was not available.

    Advice to ManagementAdvice

    Consider allowing more flexible schedules for work/life balance. Otherwise, I really liked it there and would have happily stayed.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    was ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Banker II in Glen Cove, NY
    Current Employee - Relationship Banker II in Glen Cove, NY

    I have been working at Capital One full-time (more than 3 years)

    Pros

    I like the culture and the vision

    Cons

    the people they hire w/o banking experiences

    Advice to ManagementAdvice

    keep the culture and the vision strong

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Awesome place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in Richmond, VA
    Current Employee - Associate in Richmond, VA

    I have been working at Capital One full-time (less than an year)

    Pros

    Excellent culture, a culture of helping employees and positive outcomes. They do a great job of seeking diversity and community service.

    Cons

    Since its a big company, there's a bit of process and bureaucracy to navigate but not too bad. Lots of contractors from other countries; would like to see more US born employees in the contracting roles.

    Advice to ManagementAdvice

    I think the place is very well run. And Rich's annual road show is awesome.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capital One part-time

    Pros

    Great values and great management

    Cons

    The push to do good on surveys

    Recommends
    Approves of CEO
  11.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Westminster, MD
    Current Employee - Senior Manager in Westminster, MD

    I have been working at Capital One full-time (more than 10 years)

    Pros

    Great benefits, Family life, treated with respect.

    Cons

    In the Mid Atlantic Market one of the challenges is the commute.

    Advice to ManagementAdvice

    Keep doing what you are doing

    Recommends
    Positive Outlook
    Approves of CEO

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