Capital One Reviews

Updated August 27, 2014
Updated August 27, 2014
1,468 Reviews

3.4
1,468 Reviews
Rating Trends

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Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
734 Ratings

Review Highlights

Pros
  • Flexible work timings at Capital One helps to maintain work life balance (in 216 reviews)

  • Work-from-home policy is dependent on team individually, but is generally flexible (in 63 reviews)


Cons
  • Work-life balance sucked tremendously because the questionable shifts they have you work (in 55 reviews)

  • Performance management process does not encourage associate alignment to corporate goals (in 59 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Pretty awesome company to work for as a software developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology Intern
    Current Employee - Technology Intern

    I have been working at Capital One as an intern for less than a year

    Pros

    - They treat new hires like royalty
    - Great starting pay
    - Surrounded by incredibly bright people
    - Relaxed culture as long as you get your work done
    - Undergoing a tech transformation
    - Great workplace

    Cons

    - Still phasing out some legacy systems and processes
    - Too much politics

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager  in  Richmond, VA
    Current Employee - IT Manager in Richmond, VA

    I have been working at Capital One full-time for more than a year

    Pros

    Work/life balance, great pay, good culture

    Cons

    There can be times when you have to work weekends

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller  in  Bay Shore, NY
    Current Employee - Bank Teller in Bay Shore, NY

    I have been working at Capital One full-time for less than a year

    Pros

    Fantastic company to work for, benefits are great only bank in my area that matches up to 7% 401k. if you work hard you get promoted from with in right away, i started as a part time teller and with in 2 months got promoted to full time, 6 months later and im currently up for another promotion to be a banker.

    Cons

    everything so far is fantastic

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Amazing Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capital One

    Pros

    family environment, culture, fun outings

    Cons

    pay, hours, managment, advancement, training

  6. 1 person found this helpful  

    Experience totally depends on branch manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Teller  in  Houston, TX
    Former Employee - Bank Teller in Houston, TX

    I worked at Capital One part-time for more than a year

    Pros

    With hard work, you can grow your career pretty quickly. It seems as if the company really takes their time to make sure that the right employees are hired and get along great with coworkers. Great benefits as well

    Cons

    Some managers can set you up for failure in regards to sales. The branch is 100 percent dedicated to sales, and some of the goals are completely unrealistic.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    My experience with Capital One has been extremely positive. I am moving and wish I could take my job with me!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Project Manager  in  Richmond, VA
    Current Employee - Principal Project Manager in Richmond, VA

    I have been working at Capital One full-time for more than 5 years

    Pros

    The best reasons to work at Capital One are work/life balance, and recognition for hard work.

    Cons

    There are so many people, and the management tends to chase the next 'shiny object'. You can easily get lost in the shuffle if you do not shine on a regular basis.

    Advice to ManagementAdvice

    Stay grounded and aware of your people. Don't let them get lost in the shuffle.

    Recommends
    Approves of CEO
  8.  

    Overall a good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Risk Coordinator  in  Glen Allen, VA
    Former Employee - Risk Coordinator in Glen Allen, VA

    I worked at Capital One full-time for more than a year

    Pros

    The benefits are great. Health benefits are available upon your hire instead of making you wait 90 days. PTO is available after 90 days. Lots of opportunity to advance within your department and also to move to other departments. Classes and computer based training made available to learn or improve skills. Managers work well with employees to move onto new positions or to obtain promotions.

    Cons

    I have noticed that some managers will not provide employees with feedback concerning their performance and will either penalize or terminate that employee. Bonus pay out for some call center jobs means despite having a great month, your bonus may be small if your department is set up on a tiered/competitive system.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Mixed messages

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Administrator  in  Mc Afee, NJ
    Former Employee - Systems Administrator in Mc Afee, NJ

    I worked at Capital One as an intern for less than a year

    Pros

    Good environment with nice people, everyone's nice, great job to have while in college, makes you work out which is nice

    Cons

    If you don't like to be on your feet and busy, this isn't the job for you, it is very fast paced

    Recommends
    No opinion of CEO
  10.  

    I really like the way they use analytical thinking to solve problems in the credit card industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  McLean, VA
    Former Employee - Business Analyst in McLean, VA

    I worked at Capital One as an intern for less than a year

    Pros

    There is a great work-life balance

    Cons

    The systems are out of date

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    I was a TDP intern and it was excellent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - TDP Intern
    Former Employee - TDP Intern

    I worked at Capital One full-time for less than a year

    Pros

    Many fun activities, work hours were flexible, everyone was very nice/genuine, and management was excellent.

    Cons

    Onboarding took way to long for an internship, however this is being resolved.

    Recommends
    Positive Outlook
    Approves of CEO

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