Capital One Reviews

89 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset

89 Employee Reviews

Sort: Popular Rating Date
  1. Great Company, Management is a joke

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller Manager in San Antonio, TX
    Current Employee - Teller Manager in San Antonio, TX

    I have been working at Capital One

    Pros

    PTO(timeoff) is tremendous, Great corporate culture, good pay in comparison with other banks. Very strategic with growing.

    Cons

    Management is promoted by favorites. Management also knows nothing of how to manage the branches effectively. The new GAIN model is ridiculous and a waste of time and money.

    Advice to Management

    Throw out the GAIN and hire some real managers. Keep up the good work with Benefits and growth.


  2. Satisfactory company

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in McLean, VA
    Former Employee - Anonymous Employee in McLean, VA

    I worked at Capital One

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Did have employees best interest.

    Cons

    They purchased a new bank 2009 and stated that everyone will have jobs and 6 months later announced closing of 18 branches. No true to word.

    Advice to Management

    A quicker response to job posting.


  3. Dog eat dog environment

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Richmond, VA
    Current Employee - Director in Richmond, VA

    I have been working at Capital One

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Flexible work, pay, and vacation

    Cons

    Dog eat dog competetive environment

    Advice to Management

    Revamp performance management


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Everything was roses

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA

    I worked at Capital One

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Benefits are okay. Take advantage of tuition reimbursement there. Most of the intelligent people there do. Other standard benefits.

    Cons

    It was all roses to start, but I quickly learned plenty of obstacles had to be hurdled daily to get my job done. Had to seek out information, seek out the right people with said information, get approvals within and outside my department, even outside the state, for small things. Those in mid and upper management seem to be clueless and out of touch. As long as the company is making progress, damn the stock prices. My stock there was originally $80/share, but fell to $40 over five years. They often seek barely warm bodies with a few active brain cells for management positions and these people are ill equipped. Many of the managers could use communication skills and human communication 101 lessons.

    Advice to Management

    Treat your people fair or you will one day read about it in Fortune or The Wall Street Journal. So many people have been walked out the door without regard to job performance, years in service, family needs, etc. Fairbanks and his croonies are going to run this bank into the ground. I sold every share of company stock, divested all of my accounts there and would recommend the same for anyone. And management, treat your people with respect or that will come back to haunt you one day.


  6. Helpful (1)

    Okay....just okay

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager (Contractor) in Richmond, VA
    Current Employee - Project Manager (Contractor) in Richmond, VA

    I have been working at Capital One

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    People are nice and laid back Work life balance is encouraged People are open and willing to talk to you about new career & growth opportunities Dress attire is casual (or at least is in the marketing departments)

    Cons

    Company is trying so hard to NOT treat contractors as employees that it forgets contractors are still people who need still require motivation and encouragement to be happy in their position.

    Advice to Management

    n/a


  7. Cap One

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA

    I have been working at Capital One

    Approves of CEO
    Approves of CEO

    Pros

    Talent pool, compensation, location and team mates

    Cons

    Long hours, heavily regulated, egos

    Advice to Management

    Listen to others and don't try to control


  8. Helpful (2)

    Good benefits and people but bad company policies and managment

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fraud Investigator in Glen Allen, VA
    Former Employee - Fraud Investigator in Glen Allen, VA

    I worked at Capital One

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great teamwork between coworkers in completing work and everyone on team always willing to help and was very nice so created great inner working environment. Benefits were very good compared to other companies that I have worked for with good health premiums and stock purchase perks.

    Cons

    Hours very long and not consistent from day to day. Offered flex schedule but did not really matter how early you came in, if the rest of your team came in later you would still be there late. Workload very unreasonable for such a small group and company made little effort to help struggling departments shift work load. Very little work/life balance and pay was well below what could be paid for similiar job at other companies. Education assistance also not very good with only a yearly payout of $5000/yr which does not reallly pay for much with rising tuition costs.

    Advice to Management

    Encourage more of a work/life balance and find a way to spread work out more evenly between departments. Also work on flex hours policy so that employees who are willing to come in early do not end up feeling like they are being punished for coming in early by having to work very late into the night with the rest of the team that comes in later.


  9. Long Hours and Stressful but Good Pay

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capital One

    Approves of CEO
    Approves of CEO

    Pros

    Above average pay Good training opportunities

    Cons

    Little guidance from management Very poor work-life balance in most cases Group think mentality - you are either with them or against them, and if you want to go anywhere you better be with them! One of the most stressful places I've ever worked

    Advice to Management

    Be willing to look outside Capital One for other ways to do things.


  10. Great experience (at least 5 years ago)

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Tampa, FL
    Current Employee - Customer Service Associate in Tampa, FL

    I have been working at Capital One

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    People - Gym - Pay & time off

    Cons

    Difficult to get out of a on the phone position

    Advice to Management

    None


  11. Helpful (1)

    Great Benifits but potentially long hours for salaried employees

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Risk Analyst in Houston, TX
    Former Employee - Risk Analyst in Houston, TX

    I worked at Capital One

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Some of the best reasons were the benifits. Full health, vision and dental coverage. Also the 401k plan is one of the best out there. Also there is some profit sharing so long as you have a 401k plan you can participate. This will come as a bonus to the 401k plan (only) and ranges around $1500/yr

    Cons

    Some of the cons there were they don't generally promote the best candidate for the job. They tend to promote from a pool of people they know (or like) regardless if they have done the job. Sometimes it's just a willingness to work riduculous hours 60-80+ for any manager-level. Those that are hourly will not have that many OT opportunities.

    Advice to Management

    The company says it wants feedback from employees. Many people are more concerned about their jobs and will hesitate to say anything negative about their work environment for fear of reprisal. Although this may not be common at corporate HQ, it certainly is in the outlying divisions. I have heard managers ask, "who posted X comment?" during a 'anonymous' survey when it was not flattering to that individual. If Capital One wants true and honest feedback, they need to reign in this kind of behaviour so that there is no doubt to those inside the company that this behaviour will not be tolerated.



Showing 89 of 2,300 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.