Capital One Reviews

Updated April 19, 2015
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Employee Reviews

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  1. Bank Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capital One

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    All branches have a great atmosphere

    Cons

    No room for growth from department to department

  2. Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capital One full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits, location and culture

    Cons

    Strong bank in the making.

    Advice to Management

    keep your older staff...a major asset to the company.

  3. Capital One

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Test Automation Engineer in Plano, TX
    Current Employee - Test Automation Engineer in Plano, TX

    I have been working at Capital One

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Open desk, cool environment; career development;

    Cons

    Communication some time is blocked, same issue with all huge company.

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  5. Branch Auditing & Posting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Operations Production Coordinator in Secaucus, NJ
    Former Employee - Senior Operations Production Coordinator in Secaucus, NJ

    I worked at Capital One full-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits and opportunity for advancement. The work environment was wonderful. We were informed every step of the way as changes were happening for our location.

    Cons

    All of the back office operations and processing centers were consolidated the to areas in Texas & Virginia. Taking a lot of jobs from the NY & NJ area.

  6. statistician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capital One full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Flexible work timings at Capital One helps to maintain work life balance

    Cons

    Work-life balance sucked tremendously because the questionable shifts they have you work

    Advice to Management

    Many of the senior management positions are filled from outside the company

  7. Mortgage processor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capital One

    Recommends
    Recommends

    Pros

    Great benefits, nice campus, Christmas parties

    Cons

    No clear career path, high turnover, nepotism

    Advice to Management

    Need management with mortgage experience

  8. Sr. MIS Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior MIS Analyst in Wilmington, DE
    Current Employee - Senior MIS Analyst in Wilmington, DE

    I have been working at Capital One full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    401k, ESPP, Health Center and Facility Benefits, Volunteering opportunities, community involvement and having fun

    Cons

    Untrained managers, Less transparency and more hierarchy imposition

    Advice to Management

    Train the managers to do their job as a manager and live the values. Most of the times the managers forget the company values. Not all managers are efficient. Some are very good, some are too bad.

  9. Helpful (1)

    Great for working moms

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Procurement Manager in Richmond, VA
    Current Employee - Procurement Manager in Richmond, VA

    I have been working at Capital One full-time (more than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Capital One is especially a great place to work as a mom. They offer great benefits, flexible work hours, and the ability to work remotely.

    Cons

    Processes and some technology are a bit outdated for where we're trying to go as a tech-focused company. Senior leadership seems to be well aware though so hopefully this will improve over time.

    Advice to Management

    Associate engagement is sometimes low because management oftentimes forgets to recognize associates. Keep associates on your team the main focus, and you'll have happy, engaged, and loyal employees.

  10. Lots of flexibility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Procurement Manager in Richmond, VA
    Current Employee - Senior Procurement Manager in Richmond, VA

    I have been working at Capital One full-time (more than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Lots of latitude to define your role and work hours

    Cons

    Evaluations based on interpersonal style more than business results

    Advice to Management

    Structure job objectives around business needs

  11. It was an awesome experience the 2 years I was there!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support in Irving, TX
    Former Employee - Technical Support in Irving, TX

    I worked at Capital One

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to retire from. They take good care of their employees. Great pay and bonuses.

    Cons

    All upper management always comes from outside not within the company.

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