Capital One Reviews

Updated August 28, 2015
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2,360 Employee Reviews

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  1. Teller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Capital One full-time

    Pros

    Great company to work for. hours are great

    Cons

    moving up the ladder


  2. AWSOME PLACE LOTS OF GROWTH

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great benefits, great team environment, great company

    Cons

    sometimes too much change in management


  3. QA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time

    Pros

    Great environment. Wonderful people. They push and want you to excel loved fun days.

    Cons

    The customer experience wasn't held to a higher standard. Management didn't care to improve this aspect and didn't care for qa in general.

    Advice to Management

    Beyond yourself is a person on the other end of the phone going through real life situations. How they are treated matters.


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  5. Very Happy!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Analyst in Plano, TX
    Current Employee - Senior Systems Analyst in Plano, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 3 years)

    Pros

    Lots of opportunities. Employee is valued. Pay is competitive. Hard work is rewarded.

    Cons

    Would like to see more training opportunities.

    Advice to Management

    Reduce red tape and politics. Let associates do what they were hired to do.


  6. Great buy comes with its challenges

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Hanover, MD
    Current Employee - Bank Teller in Hanover, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Capital One full-time (More than a year)

    Pros

    There's a lot of pros they have great benefits like dental vision health stock options ad great employee discount website

    Cons

    They're always changing which isn't bad but sometimes the changes aren't for the better they try to hard to keep up with bigger better known banks. And with banking changing some cuts are being made that are negatively impacting the company

    Advice to Management

    It's one thing to make cuts where needed its another to leave everyone short staffed and adding extra strain and stress on your remaining loyal employees


  7. Innovative company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager, Scrum Master in Richmond, VA
    Current Employee - Senior Manager, Scrum Master in Richmond, VA
    Recommends
    Positive Outlook

    I have been working at Capital One full-time (More than 10 years)

    Pros

    Smart people, and a great working environment.

    Cons

    Occasional redeployments make your job non-secure. IT's a "young" company culture. You will be hard pressed to see many people over 55 walking around.


  8. Licensed Bank Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook

    I have been working at Capital One full-time (More than a year)

    Pros

    Unique culture and job responsibilities not typical of other banks. Wanst to go very digital and is continuing to grow, thus opening up opportunities for career growth

    Cons

    It has been unfortunate to see a lot of leadership roles being filled from external applicants and not hardworking internal applicants.

    Advice to Management

    create succession plans with your team and stick to them


  9. Part Time Teller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Brooklyn, NY
    Current Employee - Teller in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One (More than a year)

    Pros

    Great experience working with customers and sales. Building a personal relationship with customers and learning to help customers bank more ways and make banking easier for them.

    Cons

    Not every customer wants to learn something new and bank more ways.

    Capital One Response

    Aug 28, 2015 – Associate & Candidate Experience Team

    We're excited to hear of your overall positive experience thus far, and glad you're with us! Our relationships with customers are at the center of what we do, and it's so valuable to have employees ... More


  10. Awesome Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time

    Pros

    EXCELLENT culture; fantastic learning opportunities; great benefits. The company is comprised of many very intelligent and talented individuals. The work-life balance is also great.

    Cons

    Because there is so much talent within the company, it can be more competitive getting a promotion. With that said, the company provides several opportunities to further develop yourself and your skills.


  11. Manager, Capital Markets

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager, Capital Markets in Plano, TX
    Current Employee - Manager, Capital Markets in Plano, TX
    Recommends
    Positive Outlook

    I have been working at Capital One full-time (More than 5 years)

    Pros

    Great place to work; would highly recommend

    Cons

    Only Cons would be pay is below average for roles



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