Capital One Reviews

Updated July 30, 2015
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2,212 Employee Reviews

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  1. Overall Good Work Enviroment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Content Manager in Chesapeake, VA
    Current Employee - Content Manager in Chesapeake, VA

    I have been working at Capital One full-time (More than 3 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Awesome benefits. Great work / life balance. Lots of opportunity for personal development.

    Cons

    Company reorganizes often (reporting structure, footprint, job scope). Internal promotion policies make it difficult to advance.


  2. Small Business thinking on a Corporate Scale

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA

    I have been working at Capital One

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Every employee is kind, patient and willing to help. The standard of excellence that Capital One expects from it's employees shows in all aspects of the business.

    Cons

    There is a large divide between the executive branch and the common associate. The environment can be competitive in certain groups as everyone is trying to move up. There is quite a bit of disconnect between branches and you have to build contacts if you want to succeed.

    Advice to Management

    Ask employees how they would improve things and allow them to get credit on original ideas.


  3. cap 1

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Universal Banker
    Current Employee - Universal Banker

    I have been working at Capital One full-time (More than 8 years)

    Recommends
    Recommends

    Pros

    paid time off, benefits, and incentives

    Cons

    hours are long and so are the shifts, not good on the work life balance


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  5. Good company for techies

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in McLean, VA
    Current Employee - Anonymous Employee in McLean, VA

    I have been working at Capital One full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for, great opportunities to explore new technologies. Good work env.

    Cons

    Promotion process is bit frustrating, internal move or promotions to a higher level position can be very hard compared to getting same position if you are a external hire.


  6. Interesting place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Data Analyst in Glen Allen, VA
    Current Employee - Principal Data Analyst in Glen Allen, VA

    I have been working at Capital One full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great fringe benefits, like most of the people I work with. Nice working environment at West Creek campus. Lots of on-site choices for lunch.

    Cons

    Annual layoffs/reorgs causing unnecessary stress. Politics/connections is the #1 factor for career success (guess this is true for most companies).

    Advice to Management

    The managers I've reported to did a great job. My advice would be to the upper manager which I don't interact with. Please reduce the frequency of the reorgs and it would be nice if technical skills were recognized/valued (a lot of the best technical people are leaving for other opportunities).


  7. Senior Quality Assurance Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Analyst in Mc Lean, VA
    Former Employee - Senior Business Analyst in Mc Lean, VA

    I worked at Capital One (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    good benefits, ability to grow

    Cons

    decentralized approach, need to relocate to get promotion


  8. Good place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capital One

    Pros

    Competitive Pay, close-knit region, OpenOffice policy

    Cons

    Little opportunity for growth, limited positions, raises and minimal usually 3%, strict goals

    Advice to Management

    Work to help employees grow and give raises that are deserved


  9. Great people and environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Austin, TX
    Current Employee - Bank Teller in Austin, TX

    I have been working at Capital One full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The people there are great, the atmosphere is competitive yet supportive. You can tell that your team wants nothing but success for everyone involved

    Cons

    You have to really fight for your money sometimes. I do a lot more then what is required under my job title. Back up lead tellers take on so much more responsibility, they should get some sort of increase in hourly wages.

    Advice to Management

    Try to be slightly more understanding to certain branches situations.


  10. MIS Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MIS Analyst in Suffolk, VA
    Current Employee - MIS Analyst in Suffolk, VA

    I have been working at Capital One (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great pay, great benefits, flexible schedules, great training

    Cons

    Lots of change these days.


  11. Helpful (1)

    Good company, good benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in Richmond, VA
    Current Employee - Recruiter in Richmond, VA

    I have been working at Capital One

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Relaxed atmosphere to work in as a recruiter, as long as you get your job done management is hands off

    Cons

    The company is working to change it's culture from 30 years of banking/finance to more of a tech/start up feel. There are growing pains with this kind of drastic change and it's goin gto take a while.

    Advice to Management

    Don't ask your employees "how can we improve culture?" Instead, ask yourself and then do that. Too much time is spent making meetings to have meetings to debate whether to implement something.



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