Capital One Reviews

Updated September 12, 2014
Updated September 12, 2014
1,485 Reviews
3.4
1,485 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
752 Ratings

Review Highlights

Pros
  • Flexible work timings at Capital One helps to maintain work life balance (in 216 reviews)

  • Work-from-home policy is dependent on team individually, but is generally flexible (in 63 reviews)


Cons
  • Work-life balance sucked tremendously because the questionable shifts they have you work (in 55 reviews)

  • Performance management process does not encourage associate alignment to corporate goals (in 59 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Overall a good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Risk Coordinator  in  Glen Allen, VA
    Former Employee - Risk Coordinator in Glen Allen, VA

    I worked at Capital One full-time for more than a year

    Pros

    The benefits are great. Health benefits are available upon your hire instead of making you wait 90 days. PTO is available after 90 days. Lots of opportunity to advance within your department and also to move to other departments. Classes and computer based training made available to learn or improve skills. Managers work well with employees to move onto new positions or to obtain promotions.

    Cons

    I have noticed that some managers will not provide employees with feedback concerning their performance and will either penalize or terminate that employee. Bonus pay out for some call center jobs means despite having a great month, your bonus may be small if your department is set up on a tiered/competitive system.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Mixed messages

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Administrator  in  Mc Afee, NJ
    Former Employee - Systems Administrator in Mc Afee, NJ

    I worked at Capital One as an intern for less than a year

    Pros

    Good environment with nice people, everyone's nice, great job to have while in college, makes you work out which is nice

    Cons

    If you don't like to be on your feet and busy, this isn't the job for you, it is very fast paced

    Recommends
    No opinion of CEO
  3.  

    I was a TDP intern and it was excellent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - TDP Intern
    Former Employee - TDP Intern

    I worked at Capital One full-time for less than a year

    Pros

    Many fun activities, work hours were flexible, everyone was very nice/genuine, and management was excellent.

    Cons

    Onboarding took way to long for an internship, however this is being resolved.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Pretty good company to work for overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Procurement Specialist  in  Richmond, VA
    Current Employee - Senior Procurement Specialist in Richmond, VA

    I have been working at Capital One full-time for more than 3 years

    Pros

    Work/life balance is great. Very rarely is someone required to give up extracurricular activities in lieu of work projects.

    Cons

    Constant change across all levels of the organization. I have been with the company for 3 years and am on my 4th Director and 2nd VP.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Wonderful place to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capital One full-time for more than 10 years

    Pros

    Honest and nice people work here. Many managers are advocates for their reports. It is a great place to build a career. Capital One is making smart and aggressive moves to become a technical powerhouse. CEO is a legit nice guy with vision. Capital One has hired a team of very, very smart people.

    Cons

    Tough rating system. It it a challenge to get promoted. (It should be.) It is tough to "fit in" socially in some departments. Sometimes, quirky people are left behind because they are different. Highly competitive environment can be stressful but is rarely negative.

    Advice to ManagementAdvice

    Become comfortable with diversity of thought process and approach, not just background.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Banker II  in  Dallas, TX
    Former Employee - Relationship Banker II in Dallas, TX

    I worked at Capital One full-time for more than a year

    Pros

    Good benefits. Good company. Tales dare of employees and cares. Good work life balance.

    Cons

    Sales jobs are always a pain bc of the rat race

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Overall good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capital One

    Pros

    Lots of training opportunities. Company is trending up.

    Cons

    Large organization with lots of process

  9.  

    Great company with great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Richmond, VA
    Current Employee - Director in Richmond, VA

    I have been working at Capital One full-time for more than 10 years

    Pros

    Collaborative culture, good pay and benefits, flexible work schedules and great facilities

    Cons

    Too many changes. Leaders don't stay in place long enough to drive sustainable improvements (or be held accountable).

    Advice to ManagementAdvice

    Drive for stability over constant change. Look out for the greater good of the company over building a herd of generalists.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good work life balance. Data driven decision making.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capital One full-time

    Pros

    Good work life balance. Great campus. Flexible work from home policy. A data driven culture that has really improved my ability to analyze various marketing initiatives.

    Cons

    Company is very hierarchal. Takes a long time to get a promotion. The company encourages outspoken people for management positions.

  11.  

    Great experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capital One

    Pros

    I like the campus and the people I meet with.

    Cons

    Nothing that I can think of.

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