Capital One

www.capitalone.com

Capital One Reviews

Updated January 29, 2015
Updated January 29, 2015
1,700 Reviews
3.5
1,700 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
890 Ratings

Review Highlights

Pros
  • Flexible work timings at Capital One helps to maintain work life balance (in 255 reviews)

  • Work-from-home policy is dependent on team individually, but is generally flexible (in 70 reviews)


Cons
  • Work-life balance sucked tremendously because the questionable shifts they have you work (in 60 reviews)

  • Performance management process does not encourage associate alignment to corporate goals (in 66 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    good company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capital One

    Pros

    fun to work at, work-life balance, compensation, company values. This is a fortune 500 company that treats their employees well. Fun to work at.

    Cons

    work loads can be excessive at times. I feel like I am lost in the sea of employees. The commute sucks but at least sometimes I get to work from home. Mostly good things and the bad things are typical at most companies.

  2.  

    Work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Data Analyst in Richmond, VA
    Current Employee - Principal Data Analyst in Richmond, VA

    I have been working at Capital One full-time (more than 3 years)

    Pros

    Work is project-based. You have good work life balance although sometimes some overtime.

    Cons

    The culture is Not very aggressive

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Banker I in Houston, TX
    Current Employee - Relationship Banker I in Houston, TX

    I have been working at Capital One

    Pros

    Good incentive, good benefits fresh outlook on banking.

    Cons

    Very aggressive sales structure, employees embarrassed for lack of sales.

    Advice to ManagementAdvice

    You are not royalty and your managers and bankers are not your subjects.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great benefits for all associates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capital One

    Pros

    Benefits 401k maternity paternity bereavement

    Cons

    Management can get stuck in ways

    Advice to ManagementAdvice

    Lead don't direct your team

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    It was a blast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inbound Sales Representative in Saint Cloud, MN
    Former Employee - Inbound Sales Representative in Saint Cloud, MN

    I worked at Capital One full-time (less than a year)

    Pros

    Great people, awesome pay, volunteer opportunities, amazing co-workers. Work hard pay hard!

    Cons

    Long hours and sometimes crabby customers

    Advice to ManagementAdvice

    Keep up the great work

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capital One

    Pros

    Good management, great coworkers, and top of the line training.

    Cons

    Large, so you may be lost in the numbers.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Fabulous starter job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Associate Brand Manager in Richmond, VA
    Current Employee - Senior Associate Brand Manager in Richmond, VA

    I have been working at Capital One full-time (more than 3 years)

    Pros

    Work-life balance, autonomous, ownership, integrated marketing, cross-functional collaboration, digitally forward, fabulous, smart people

    Cons

    No formal rotational program, salary less than other college new hire peers in other departments

    Recommends
    Positive Outlook
  9.  

    Positive work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capital One

    Pros

    very engaging staff with friendly associates. The long time associates were very open to helping newer associates

    Cons

    on boarding process at times was vague around goals and career options

    Advice to ManagementAdvice

    improve work/life balance

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good place to learn, but who can get THAT excited about banking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Chicago, IL
    Current Employee - Senior Business Analyst in Chicago, IL

    I have been working at Capital One full-time (more than a year)

    Pros

    Knowledgeable teammates
    Compensation is great
    work/life balance

    Cons

    Boring work
    Promotions are dependent on relationship with manager

    Recommends
    Neutral Outlook
  11.  

    Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Floral Park, NY
    Former Employee - Teller in Floral Park, NY

    I worked at Capital One full-time (more than a year)

    Pros

    Reasonable sales goals, decent hours

    Cons

    Small branches tend to be overworked

    Recommends
    Neutral Outlook
    Approves of CEO

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