Capital One Reviews

Updated April 22, 2015
482 reviews filtered by
  • Richmond, VA Area
  • Any Job Title
3.6
482 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
258 Ratings

482 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    process coordinator 2

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Process Coordinator in Richmond, VA
    Former Employee - Process Coordinator in Richmond, VA

    I worked at Capital One full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Capital One really takes care of it's people. Between the career development and opprotunities, I don't think there is a better place to work for in Richmond

    Cons

    If you get promoted rapidly, there is a chance that your compensation will be lower than a person hired off the street for the same role. The system for promotion almost forces you to leave the company and come back to demand fair pay at a higher level.

    Advice to Management

    Keep doing what you are doing, and hiring the right people. Capital One has set the bar high as an product, and has the chance to do so an employer.

  2. hR senior manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Senior Manager in Richmond, VA
    Current Employee - Human Resources Senior Manager in Richmond, VA

    I have been working at Capital One full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Hard work rewarded, culture, facilities

    Cons

    Not many honestly, feel lucky to work here

    Advice to Management

    Continue to hire best people

  3. Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Richmond, VA
    Former Employee - Software Engineer in Richmond, VA

    I worked at Capital One full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great opportunities for career growth.

    Cons

    Company will only allow remote workers for certain roles/departments.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great Company, wrong people in managment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Coordinator in Richmond, VA
    Current Employee - Principal Coordinator in Richmond, VA

    I have been working at Capital One full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Loads of learning experiences - but related to your role and for your personal development. I have always felt the company has great principles and really looks out of it's employees. There is plenty of room for advancement and the compensation/benefits are amazing.

    Cons

    The wrong people are in management opportunities more often than they should be. While their are opportunities for advancement and promotion - many managers would rather place their "buddies" in new roles, even if they have no experience. Opportunities are also given to the same 4-5 people in a department, but everyone is held to their expectations to produce results when they are not given an opportunity to do so.

    Advice to Management

    Pay more attention to all the talent you have available to you on your team. By only using 1 person to do every project, you are limiting your team from producing multiple results.

  6. Very enjoyable work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Coordinator in Richmond, VA
    Current Employee - Senior Coordinator in Richmond, VA

    I have been working at Capital One

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, excellent career advancement opportunities with on the job education and training. Competitive pay with bonus potential. Management really seems to care.

    Cons

    If you have seen the movie Office Space, it can kind of get mundane, but Capital One does it's best to keep morale as high as possible.

  7. Helpful (1)

    Great for working moms

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Procurement Manager in Richmond, VA
    Current Employee - Procurement Manager in Richmond, VA

    I have been working at Capital One full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Capital One is especially a great place to work as a mom. They offer great benefits, flexible work hours, and the ability to work remotely.

    Cons

    Processes and some technology are a bit outdated for where we're trying to go as a tech-focused company. Senior leadership seems to be well aware though so hopefully this will improve over time.

    Advice to Management

    Associate engagement is sometimes low because management oftentimes forgets to recognize associates. Keep associates on your team the main focus, and you'll have happy, engaged, and loyal employees.

  8. Lots of flexibility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Procurement Manager in Richmond, VA
    Current Employee - Senior Procurement Manager in Richmond, VA

    I have been working at Capital One full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Lots of latitude to define your role and work hours

    Cons

    Evaluations based on interpersonal style more than business results

    Advice to Management

    Structure job objectives around business needs

  9. Great culture and atmosphere. Awesome company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AML Senior Investigator I in Richmond, VA
    Current Employee - AML Senior Investigator I in Richmond, VA

    I have been working at Capital One full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits, pay and culture. Very innovative and unique.

    Cons

    Sheer size of company makes it difficult to reach leadership at times.

    Advice to Management

    More attention to lower level associates.

  10. Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Richmond, VA
    Current Employee - Software Engineer in Richmond, VA

    I have been working at Capital One

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good work life balance, great working environment

    Cons

    Capital one's API delivery process is too complex and lengthy, and that makes it hard to work in agile environment

    Advice to Management

    Change the API delivery process

  11. Helpful (1)

    I loved working for this company, they made you feel like family and want to be working there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Coordinator in Glen Allen, VA
    Former Employee - Customer Service Coordinator in Glen Allen, VA

    I worked at Capital One full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    benefits package is awesome, incentives, bonuses, people friendly, training in all areas of company, promote within company etc.

    Cons

    My only problem was all managers felt differently about a QA, I thing everyone should be on the same page.

    Advice to Management

    Managers should be on same page at all times. What one may feel is excellent another may feel is fair which can cause a problem.

Work at Capital One? Share Your Experiences

Capital One

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.