Capital One Reviews in Washington, DC

Updated October 13, 2014
Updated October 13, 2014
1,569 Reviews
3.4
1,569 Reviews
Rating Trends

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Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
807 Ratings

Review Highlights

Pros
  • Flexible work timings at Capital One helps to maintain work life balance (in 246 reviews)

  • Work-from-home policy is dependent on team individually, but is generally flexible (in 50 reviews)


Cons
  • Work-life balance sucked tremendously because the questionable shifts they have you work (in 60 reviews)

  • Performance management process does not encourage associate alignment to corporate goals (in 63 reviews)

More Highlights

199 Employee Reviews Back to all reviews

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  1.  

    Good company but your opportunities are very dependant on how good your manager is

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Process Management in McLean, VA
    Current Employee - Manager Process Management in McLean, VA

    I have been working at Capital One full-time (more than 3 years)

    Pros

    Competitive salary and bonuses. There can be a lot of opportunities depending on your manager and leadership teams and you can usually move internally within the company.

    Cons

    Too many reorgs that are followed up with poor leadership and no direction from senior management. Many people can deal with 3-4 role changes within a year which can make it very hard to be successful.

    Advice to ManagementAdvice

    Have a plan and share it

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Company that allows associates to try new things and be engaged

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in McLean, VA
    Current Employee - Director in McLean, VA

    I have been working at Capital One full-time (more than an year)

    Pros

    Salary, Benefits and Company Culture

    Cons

    Reorganizations and moving to new systems

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It's a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Teller in Manassas, VA
    Current Employee - Lead Teller in Manassas, VA

    I have been working at Capital One full-time (more than 3 years)

    Pros

    bonuses are great if you do your job well.

    Cons

    getting promotion within will not get you a great enough pay.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Statistician

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Statistician in McLean, VA
    Former Employee - Statistician in McLean, VA

    I worked at Capital One as an intern (less than an year)

    Pros

    I worked for the summer analyst program as a statistician intern. They provided good training and many social activities during the summer.

    Cons

    The schedule for internship is only 10 weeks. The project provided is very chanllenge, need to work hard and overtime to deliver an excellent result.

    Advice to ManagementAdvice

    Managers are varies, some managers provided a lot help to support intern on completing the project, some are not take a good responsibility.

    Recommends
  6. 1 person found this helpful  

    Good place to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Analyst in McLean, VA
    Former Employee - Senior Business Analyst in McLean, VA

    I worked at Capital One full-time (more than 3 years)

    Pros

    ADP is great way to meet new people, gain skills, and learn about the business
    Employees are the most important part of the company
    Work life balance is fantastic
    People are very bright, very credentialed (MBA’s, consulting exp, elite universities etc…)
    Other employers understand the level of talent of ex-Capital One associates

    Cons

    The company isn’t growing anymore, but there is massive pressure from Wall St to grow profits
    There are fewer dollars for investment in business ideas or personal growth
    Perpetual reorganizations; expect to get moved every 6-12 months (esp in Bank)
    Projects take FOREVER to get done – get ready to sit in meetings to discuss planning a pre-planning meeting
    Annual review process is somewhere between ‘alright’ and ‘a mess’

    Ultimately, your experience will be highly dependent on the specific team you are on. Some teams are growing quickly and have the support and visibility of senior leadership, others are not. Guess which type of team is more fun to be on.

    Advice to ManagementAdvice

    Find a way to stem the the tide of people existing the firm. It really is a damper on associate morale and productivity when quality people leave for better opportunities

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Political sans constantly shifting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in McLean, VA
    Former Employee - Director in McLean, VA

    I worked at Capital One full-time (more than 5 years)

    Pros

    The company offers good pay, good bonuses and good benefits. There are gyms, cafeterias, medical clinics, and other benefits at some of the locations.

    Cons

    The performance management system creates a dog-eat-dog culture...actually more like rats eating rats...even their young. Instead of people working together to collaborate, they compete and work against each other.

    Advice to ManagementAdvice

    Listen to others...you're not as smart as you think you are. True leaders listen to others and talk to others...not to pay lip service but to sincerely gain knowledge.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    LOVE this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller I in Dulles, VA
    Former Employee - Teller I in Dulles, VA

    I worked at Capital One part-time (more than 3 years)

    Pros

    The staff did have some problems at first but once you have a great team that understands each other, you can achieve anything. Love the benefits, salary is really competitive compared to other banks, recognition within the district is also wonderful. Teller are regularly recognized for their hard work. If you want to be something, work hard and you will get there with this company. Extremely sad to be leaving this company.

    Cons

    Provide more opportunities for tellers in the growth areas.

    Advice to ManagementAdvice

    Voice of associates should be taken more seriously. We should be able to provide feedback about our managers.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Capital One has provided a great environment for me to develop professionally and to sharpen my technical skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Vienna, VA
    Current Employee - Software Engineer in Vienna, VA

    I have been working at Capital One full-time (more than 3 years)

    Pros

    Associates are encouraged to "Live the values" by volunteering in the community, helping others internally, and giving back to open source projects.

    Capital One fosters technical development with ample growth opportunities and encouragement to take ownership of your own development.

    The pay is very competitive. The benefits are comprehensive including very generous 401k automatic contribution and matching.

    Cons

    It's challenging to "Live the values" by helping others and being selfless while also endorsing yourself to be competitive in cross-calibration for performance management.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Technology Company

    Current Employee - Senior Business Systems Analyst in McLean, VA
    Current Employee - Senior Business Systems Analyst in McLean, VA

    I have been working at Capital One full-time (more than 8 years)

    Pros

    Company is pro technology and tries to reinvent it self all the time

    Cons

    Things keep changing constantly all the time

    Advice to ManagementAdvice

    I guess we need more transparency

  11. 1 person found this helpful  

    It was a great experience working at Capital One Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in Fairfax, VA
    Current Employee - Branch Manager in Fairfax, VA

    I have been working at Capital One full-time (more than 8 years)

    Pros

    good benefits and opportunity to advance your career

    Cons

    Annual ratings are on manager discretion. No set guidelines to follow.

    Recommends
    Positive Outlook
    Approves of CEO

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