Capitol Concierge Reviews

Updated February 25, 2015
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3.0
6 Reviews
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Lynda Ellis
4 Ratings

Employee Reviews

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  1. A time to remember.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Concierge in Washington, DC
    Current Employee - Concierge in Washington, DC

    I have been working at Capitol Concierge full-time (more than 3 years)

    Pros

    Everything was fine. No complaints.

    Cons

    None at all. No complaints.

    Advice to ManagementAdvice

    The more hours, the better!

    Recommends
    Neutral Outlook
    Approves of CEO
  2. Micromanaging, Lack of Organization, Gossiping and High Turnover.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Concierge in Washington, DC
    Former Employee - Corporate Concierge in Washington, DC

    I worked at Capitol Concierge full-time (more than a year)

    Pros

    I was able to learn a lot about administrative duties, event planning, time management, and property management. I also met a lot of interesting people.

    Cons

    Gossiping, favoritism, low pay, non-payment for overtime, favoritism, micromanagement. Bullying, harassment, threats. Lack of growth opportunities and insufficient training. high turnover.

    Advice to ManagementAdvice

    Better compensation, work harder to retain employees, practice what you preach. Encourage managers to be less abrasive and better communicators without threatening employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. Managers do not have a work-life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Washington, DC
    Former Employee - Manager in Washington, DC

    I worked at Capitol Concierge full-time (more than 3 years)

    Pros

    There were nice employees including the HR Manager.

    Cons

    Family run business meaning if you're in the family or favored at the moment then life is good. If you're not, then it is best to leave. Lack of ethical treatment to clients, managers, and employees. The company vision lacked focused, lacked diversity, and lacked compensation. Most managers are working 50+ hours a week while making only $30k a year. The benefits are nonexistent.

    Advice to ManagementAdvice

    Take a course on ethics, speak higher of your clients and employees, and drink less of the kool aid. Bad mouthing your clients will come back to haunt you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Concierge Lunch Coverage in Washington, DC
    Former Employee - Concierge Lunch Coverage in Washington, DC

    I worked at Capitol Concierge part-time (more than 5 years)

    Pros

    I learned skills that I didn't have before. I got to enhance my skills that I already had and ones that I had acquired while employed with Capitol Concierge, Inc.

    Cons

    I didn't have enough hours to cover my daily expenses.

    Advice to ManagementAdvice

    Keep doing what you are doing,

    Recommends
    Positive Outlook
    Approves of CEO
  6. Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Concierge in Washington, DC
    Current Employee - Concierge in Washington, DC

    I have been working at Capitol Concierge full-time (more than a year)

    Pros

    Awesome laid back job. Awesome managers

    Cons

    cant think of any, job is great.

    Recommends
    Positive Outlook
    Approves of CEO
  7. Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Concierge in Silver Spring, MD
    Current Employee - Concierge in Silver Spring, MD

    I have been working at Capitol Concierge full-time (more than 3 years)

    Pros

    competitive pay, many locations, versatility

    Cons

    the management, some of the properties, WORKING HOLIDAYS

    Recommends
    Neutral Outlook

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