Captain D's Reviews

Updated July 1, 2015
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2.7
Rating Trends
Recommend to a friend
Approve of CEO
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Philip M. (Phil) Greifeld
30 Ratings

Pros
  • Great co-workers, in restaurant promotions, good free food, good hours, easy work (in 4 reviews)

  • Then the kind who remind you of why you joined a customer service team (in 3 reviews)

Cons
  • Upper management doesn't have a clue (in 4 reviews)

  • Need a structured training program that focuses on team building, coaching and proper counseling, and not all about procedures (in 2 reviews)

More Pros and Cons

61 Employee Reviews

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  1. Great Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Captain D's

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Very flexible staff, cared most about those who cared about the customers. I received great hours here.

    Cons

    Some workers seemed unprofessional and were hired on the "I like you" basis instead of actual quality


  2. Captain D

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist
    Current Employee - Specialist

    I have been working at Captain D's part-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Fast pace while working at this establishment and it is organized.

    Cons

    Less hours while working at this place and you never k ow what you may be doing.

    Advice to Management

    Listen and enjoy. Encourage and reward. For a raise would be nice. It would be very nice to establish the company minimum wage $10.35


  3. Cook

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Captain D's

    Pros

    Great environment to work in

    Cons

    Poor management rude customers


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. assistant manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Captain D's

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It ok to work for them

    Cons

    Some of the crew people they need to get rid of.

    Advice to Management

    Very easy to advice


  6. Assistant Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Captain D's

    Pros

    Its easy with flexible hours

    Cons

    Pay Sucks and upper management sucks as well


  7. Captain D's

    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Captain D's

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    friendly employees, friendly customers,

    Cons

    horrible management, rude managers, unorganized,


  8. It's a great first job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Findlay, OH
    Current Employee - Assistant Manager in Findlay, OH

    I have been working at Captain D's part-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    The people you work with will be fantastic! It's an easy job that a lot of people seem to be able to do forever.

    Cons

    The people you SERVE can be a real pain, as is the case in most food service jobs. Also, opportunities dry up pretty fast.

    Advice to Management

    Recognize what you have while you have them, not when they put in their two weeks.


  9. Just a horrible work place...period!

    • Comp & Benefits
    Current Employee - Assistant Manager in Charleston, SC
    Current Employee - Assistant Manager in Charleston, SC

    I have been working at Captain D's full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible at times...that's about it. Also you have your good customers who'll tip you and complement you and your own manager won't.

    Cons

    Bad GM's & upper management, don't listen to lower management, crew, or anyone's ideas. Don't give raises like they're supposed to. Hire a bunch of lazy people. Company wants you to do alot of work for little pay. No real organization or leadership. Stores are old and run down because they're cheap and patch everything up. Don't appreciate hard workers.

    Advice to Management

    Need to help out more and deal with problems instead of brushing them off and being afraid of employees!!!


  10. Not much to say.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Specialist in Tupelo, MS
    Current Employee - Guest Specialist in Tupelo, MS

    I have been working at Captain D's part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There are great customers, the managers and crew staff take the time to help you out and give you advice when you need it, a good amount of hours, great first job to start out at!

    Cons

    You have to stay up on your feet all the time, you can only have a break if you work for over 5 hours that day, you don't really get training, they teach you how to do the work, and you do it.

    Advice to Management

    Please make more time or have someone come in from central office to help out new employees.


  11. I thought working at this company was ok, as long as you are ok with long hours, and working weekends.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Cookeville, TN
    Former Employee - General Manager in Cookeville, TN

    I worked at Captain D's full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Management friendly, pay, and benefits, easy to move up

    Cons

    Hours, work-life balance, fast-food, work with a lot of kids,

    Advice to Management

    Make sure all of your managers are being trained proper.



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