Car Hop Reviews

Updated April 12, 2015
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2.7
11 Reviews
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Donald Griffin
3 Ratings

Employee Reviews

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  1. Marketing Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Car Hop full-time

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    CarHop treated its employees well. I enjoyed working for the company. They had a nice corporate office in Minnetonka.

    Cons

    Did not pay very well. Lacked training and development. Also did not feel like the company had strong ethics.

    Advice to Management

    Companies should always try to provide the best customer experience. Employers should realize that good employees are there best assets.

  2. Car hop used Auto Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Milwaukee, WI
    Current Employee - Sales in Milwaukee, WI

    I have been working at Car Hop

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Opportunity to earn excellent money.

    Cons

    There's no training. Lots are commonly under staffed

    Advice to Management

    Establish a training program.

  3. Decent pay, ok management and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Car Hop full-time (More than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Excellent training. Good pay in my department. Fairly easy as it is basic office job - Computer, phone, fax, etc. Worked directly with manager and they actually listened to employee input. Decent benefits offered.

    Cons

    Inconsistent management. Guidelines always changing, so there was little consistency. But then we'd get reprimanded in our monthly reviews for too many repossessions/charge-offs that were due to the managers newly made guidelines. Only 5 vacation days off per year, none paid. Inconsistent schedules. Could be working until past 10pm one day and have to work the next morning. Rarely had 2 consecutive days off per week.

    Advice to Management

    If you are going to make up new rules on the fly, make sure they make sense. Don't complain to the employees when their monthly numbers come back with increased repossessions/charge-offs because you loosened the guidelines to move more vehicles.

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  5. The McDonald's of car sales!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Salesperson in Monroeville, PA
    Former Employee - Salesperson in Monroeville, PA

    I worked at Car Hop full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    A steady hourly wage. Great local management. I nothing else positive but I can't post without 20 words.

    Cons

    Hourly wage does not compare to regular car sales. Interview process takes weeks. Promises of lots of money but they make goals way to far out of reach. Cars are worth 2000 and they want you to talk people into paying 12000 for them. A ridiculously long script. High expectations very little pay.

  6. Overall, very positive. They identify the A+ performers and build upon those individuals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Service Coordinator in Minnetonka, MN
    Current Employee - Technical Service Coordinator in Minnetonka, MN

    I have been working at Car Hop full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Easy going atmosphere. Everyone is very friendly even in the high stress collections field. Several 1 on 1 reviews during the year to analyze performance and how to improve. Upper Management truly believes in the company goal of helping people to get a car.

    Cons

    They seem to have trouble retaining managers on the Sales side. May be trying too hard to streamline operations at the local store level and adding tasks to managers that aren't ready to handle them yet. Too many of the stores seem understaffed for the amount of business coming in.

  7. Helpful (1)

    Easy, laid back, but a whole bunch of calls!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Bremerton, WA
    Current Employee - Sales Representative in Bremerton, WA

    I have been working at Car Hop full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Easy to get people a car but what your really selling is the program. Car hop is for people that can't get a car the traditional dealer way. We provide people with little, bad, or no credit get a loan for a "what they need" car. They get a high interest rate but a shorter term and usually as long as they have income they qualify. With good on time payments for 6 months - 1 year they would be able to get a car from a normal lot. Hopefully.

    Cons

    You have to make as close to 100 calls out bound daily. I dislike making calls. But it's to people that are past clients or people who have asked for info from our website. But it's still not very fun.

    Advice to Management

    Lower call rating and increase online, TV and radio ads. I know they cost a lot but it gets a lot of impressions.

  8. Did not agree with management

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Car Hop

    Pros

    Pay was good. Hours were good, coworkers awesome, & sales were good

    Cons

    Vehicles will break down, not a good program, management stinks, had to learn a long script

    Advice to Management

    NEED better vehicles

  9. Carhop Is a ok company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Saleman
    Former Employee - Saleman

    I worked at Car Hop full-time (More than a year)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Ok Pay and Good Hrs

    Cons

    Micromanagement and bad upper management.

  10. Restaurants are not for me

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Car Hop

    Pros

    tips, customer service experience, fast-paced

    Cons

    attitudes, minimum wage, 7 days a week

  11. CarHop does not care about its employees or its customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Dallas, TX
    Former Employee - Store Manager in Dallas, TX

    I worked at Car Hop full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    CarHop is a nice income for motivated employees. The hours are not horrible.

    Cons

    Their product is horrible. They do not clean their cars, or really make sure they are mechanically sound. They close down lots and leave employees without income and they do not care about their customers just about the bottom line. They have alot of processes in place that are well thought out and fabulous, but they need a better product.

    Advice to Management

    Take better care of both of their employees and their customers.

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