CarMax

  www.carmax.com
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CarMax Reviews in Kennesaw, GA

Updated Jun 5, 2014
All Employees Current Employees Only

3.0 13 reviews

78% Approve of the CEO

CarMax President, CEO, and Director Tom Folliard

Tom Folliard

(9 ratings)

55% of employees recommend this company to a friend

Review Highlights

Pros
  • Work life balance is great the opportunity to relocate is awesome also the chance to meet great people is very rewarding(in 22 reviews)

  • Good (not great) entry-level sales experience for part-time, short-term(in 33 reviews)


Cons
  • Pay for sales consultants is below industry average per vehicle(in 47 reviews)

  • Inconsistent work schedules and work-life balance from store to store(in 20 reviews)

13 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Great Company to Work For

    Manager (Former Employee) Kennesaw, GA

    ProsCarMax is committed to developing associates at all levels. The company is also committed to maintaining a fun culture where associates are recognized and awarded for their contributions.
    The people are amazing and the leadership team works very well together.

    ConsYou could get paid more for the same role at another organization (but the environment and culture is worth a little less money).

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • No Opinion of CEO

     

    Do Not Fall for it! Carmax Auto Finance

    N/A (Current Employee) Kennesaw, GA

    ProsTuition Reimbursement, flexible schedule, remote work from home, benefits

    ConsThe company is extremely cheap paying very low wages. The company is all about Business needs and could care less if you have a life outside of that job. Promotions are based on favortism and everyone is not given the same opportunities to apply to other positions within the company. The management act like children gossiping about associates and giggling behind their desks. Feels like high school and not a professional environment.

    Advice to Senior ManagementGrow up and do not hinder associates from applying to other positions within the company. Do not add new policies and pocedures if you yourself cannot follow them. Stop giving $0.25 raises and discuss increasing the wages for associates to insure quality work.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Good but not great anymore...CarMax Auto Finance

    Senior Specialist (Current Employee) Kennesaw, GA

    ProsGym, Tuition Reimbursement, Multiple/Flexible schedules, Remote Work

    ConsPay is below standard for positions at competitor companies despite what they say, healthcare could be cheaper, Gossip central!!!!

    Advice to Senior ManagementHave a real answer...not just one that you say is backed up by research you cannot provide. Look into pay increases that match your competitors that you are loosing most of your good employees to. People don't quit jobs, they quit managements.

    Yes, I would recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    not a big fan

    Sales Associate (Current Employee) Kennesaw, GA

    Prostax season is really good money. you get a lot of free time and really good hide out spots for when you don't want to be bothered.

    Cons"You Will not have a life" Managers work ethic sucks and they do not work with you. manager do not help you get the sale and they want do not like to get involved with customer issue. Not a stable pay depending on you location. low pay per vehicle

    Advice to Senior Managementstop lying and work as a team to help your consultants and stop working against them.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    38 people found this helpful  

    Horrible place to work

    Customer Service REp (Former Employee) Kennesaw, GA

    ProsThere are not any pros.....

    ConsHorrible management, hours and pay

    Advice to Senior ManagementTreat your staff like they are people and get over yourselves.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    31 people found this helpful  

    Why consider working for Carmax

    BOA (Current Employee) Kennesaw, GA

    ProsThe discount on wholesale cars is great.

    ConsHours are bad if you have a life outside of work, growth opportunities are based off who likes you, and the compensation is below what you deserve for the work you do.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
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    • No Opinion of CEO

     

    Great place for professional growth...

    Finance (Former Employee) Kennesaw, GA

    Prosflex time in some departments
    great benefits
    positive company culture
    opportunities for advancement
    ongoing training opportunities
    company supportive of work/life balance
    competitive pay
    opportunities for bonuses
    matching gifts program
    regular associate appreciation events

    Conssome difficulty advancing if you aren't personally well-connected to upper management/advancement does not always seem to be based on merit
    micro-managing of associates can be common (dependent on your department)
    employees in good standing are told that they can come back if they leave but actually cannot do so; long time service does not seem to be valued as highly as it once was

    Advice to Senior ManagementMake sure that you are not losing touch with your employees (their work responsibilities, daily life). Be sure to promote based on merit and not based on personal relationships. Improve the human resources department so that new hires are competent and meet the needs of the department. Treat adults like adults rather than children (no micromanaging when unnecesary).

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
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    • Approves of CEO

     

    Great environment. Technology could improve.

    Anonymous Employee (Current Employee) Kennesaw, GA

    ProsIt's a fun environment to work in. The company hosts a lot of events for Associates on a monthly and quarterly basis.

    ConsThe company uses different systems and there's so much duplication of efforts.

    Advice to Senior ManagementBe more open to change.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    CarMax Auto Finance is a great place to work.

    Anonymous Employee (Current Employee) Kennesaw, GA

    ProsCasual atmosphere
    Committed, dedicated associates (management as well)
    Great product and company philosophies
    Focus on wellness
    Fun place to work - not stuffy
    Focus on employee engagement
    Company growth

    ConsCompensation levels are not always competitive in respect to other large area employers
    Remote work options are limited

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
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    • Approves of CEO

     

    My experience was neutral.

    Collections Associate (Former Employee) Kennesaw, GA

    ProsGood Benefits Package. Consistency in job requirements. Average pay. Facility has a workout room. You have your own desk. Your co-workers are very friendly and easy going.

    ConsYou get paid way less to do your job that another person at a different company. Outrageous goals to accomplish at the end of the month. Supervisors are always looking over your shoulder.

    Advice to Senior ManagementThey need to be more consistent. They need to have better company policies as it regards to employees. They need to relax the end of the month standards because a lot of people get fired over it even when they work really hard.

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