CarMax Reviews in Kennesaw, GA

Updated June 5, 2014
Updated June 5, 2014
722 Reviews
3.2
722 Reviews
Rating Trends

Recommend to a friend
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CarMax President, CEO, and Director Tom Folliard
Tom Folliard
494 Ratings

Review Highlights

Pros
  • Work life balance, great pay, advancement opportunities, amazing relocation program (in 25 reviews)

  • Part time is better than full time because you don't have to go to all the meetings/huddles (in 38 reviews)


Cons
  • As a full time sales consultant there is absolutely no work life balance (in 25 reviews)

  • Pay for sales consultants is below industry average per vehicle (in 50 reviews)

More Highlights

13 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great Company to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Kennesaw, GA
    Former Employee - Manager in Kennesaw, GA

    I worked at CarMax full-time (more than 8 years)

    Pros

    CarMax is committed to developing associates at all levels. The company is also committed to maintaining a fun culture where associates are recognized and awarded for their contributions.
    The people are amazing and the leadership team works very well together.

    Cons

    You could get paid more for the same role at another organization (but the environment and culture is worth a little less money).

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Do Not Fall for it! Carmax Auto Finance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - N/A in Kennesaw, GA
    Current Employee - N/A in Kennesaw, GA

    I have been working at CarMax full-time (more than 3 years)

    Pros

    Tuition Reimbursement, flexible schedule, remote work from home, benefits

    Cons

    The company is extremely cheap paying very low wages. The company is all about Business needs and could care less if you have a life outside of that job. Promotions are based on favortism and everyone is not given the same opportunities to apply to other positions within the company. The management act like children gossiping about associates and giggling behind their desks. Feels like high school and not a professional environment.

    Advice to ManagementAdvice

    Grow up and do not hinder associates from applying to other positions within the company. Do not add new policies and pocedures if you yourself cannot follow them. Stop giving $0.25 raises and discuss increasing the wages for associates to insure quality work.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Good but not great anymore...CarMax Auto Finance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Specialist in Kennesaw, GA
    Current Employee - Senior Specialist in Kennesaw, GA

    I have been working at CarMax full-time (more than 5 years)

    Pros

    Gym, Tuition Reimbursement, Multiple/Flexible schedules, Remote Work

    Cons

    Pay is below standard for positions at competitor companies despite what they say, healthcare could be cheaper, Gossip central!!!!

    Advice to ManagementAdvice

    Have a real answer...not just one that you say is backed up by research you cannot provide. Look into pay increases that match your competitors that you are loosing most of your good employees to. People don't quit jobs, they quit managements.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    not a big fan

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Kennesaw, GA
    Current Employee - Sales Associate in Kennesaw, GA

    I have been working at CarMax full-time (more than an year)

    Pros

    tax season is really good money. you get a lot of free time and really good hide out spots for when you don't want to be bothered.

    Cons

    "You Will not have a life" Managers work ethic sucks and they do not work with you. manager do not help you get the sale and they want do not like to get involved with customer issue. Not a stable pay depending on you location. low pay per vehicle

    Advice to ManagementAdvice

    stop lying and work as a team to help your consultants and stop working against them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 38 people found this helpful  

    Horrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service REp in Kennesaw, GA
    Former Employee - Customer Service REp in Kennesaw, GA

    I worked at CarMax full-time (more than an year)

    Pros

    There are not any pros.....

    Cons

    Horrible management, hours and pay

    Advice to ManagementAdvice

    Treat your staff like they are people and get over yourselves.

    Doesn't Recommend
  7. 31 people found this helpful  

    Why consider working for Carmax

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - BOA in Kennesaw, GA
    Current Employee - BOA in Kennesaw, GA

    I have been working at CarMax full-time (more than an year)

    Pros

    The discount on wholesale cars is great.

    Cons

    Hours are bad if you have a life outside of work, growth opportunities are based off who likes you, and the compensation is below what you deserve for the work you do.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8.  

    Great place for professional growth...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Finance in Kennesaw, GA
    Former Employee - Finance in Kennesaw, GA

    I worked at CarMax

    Pros

    flex time in some departments
    great benefits
    positive company culture
    opportunities for advancement
    ongoing training opportunities
    company supportive of work/life balance
    competitive pay
    opportunities for bonuses
    matching gifts program
    regular associate appreciation events

    Cons

    some difficulty advancing if you aren't personally well-connected to upper management/advancement does not always seem to be based on merit
    micro-managing of associates can be common (dependent on your department)
    employees in good standing are told that they can come back if they leave but actually cannot do so; long time service does not seem to be valued as highly as it once was

    Advice to ManagementAdvice

    Make sure that you are not losing touch with your employees (their work responsibilities, daily life). Be sure to promote based on merit and not based on personal relationships. Improve the human resources department so that new hires are competent and meet the needs of the department. Treat adults like adults rather than children (no micromanaging when unnecesary).

    Recommends
    No opinion of CEO
  9.  

    Great environment. Technology could improve.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Kennesaw, GA
    Current Employee - Anonymous Employee in Kennesaw, GA

    I have been working at CarMax

    Pros

    It's a fun environment to work in. The company hosts a lot of events for Associates on a monthly and quarterly basis.

    Cons

    The company uses different systems and there's so much duplication of efforts.

    Advice to ManagementAdvice

    Be more open to change.

    Recommends
    Approves of CEO
  10.  

    CarMax Auto Finance is a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Kennesaw, GA
    Current Employee - Anonymous Employee in Kennesaw, GA

    I have been working at CarMax

    Pros

    Casual atmosphere
    Committed, dedicated associates (management as well)
    Great product and company philosophies
    Focus on wellness
    Fun place to work - not stuffy
    Focus on employee engagement
    Company growth

    Cons

    Compensation levels are not always competitive in respect to other large area employers
    Remote work options are limited

    Recommends
    Approves of CEO
  11.  

    My experience was neutral.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Collections Associate in Kennesaw, GA
    Former Employee - Collections Associate in Kennesaw, GA

    I worked at CarMax

    Pros

    Good Benefits Package. Consistency in job requirements. Average pay. Facility has a workout room. You have your own desk. Your co-workers are very friendly and easy going.

    Cons

    You get paid way less to do your job that another person at a different company. Outrageous goals to accomplish at the end of the month. Supervisors are always looking over your shoulder.

    Advice to ManagementAdvice

    They need to be more consistent. They need to have better company policies as it regards to employees. They need to relax the end of the month standards because a lot of people get fired over it even when they work really hard.

    Approves of CEO

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