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Glassdoor is your free inside look at CarMax reviews and ratings — including employee satisfaction and approval rating for CarMax CEO Tom Folliard. All 47 reviews posted anonymously by CarMax employees.

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47 Reviews* in

CEO Approval

Company Rating

* Posted anonymously by employees (updated Oct 28, 2009)

CarMax President, CEO, and Director Tom Folliard

Tom Folliard

President, CEO, and Director

36% Approve

“Neutral”

3.0
1 - 10 of 47 CarMax Reviews
  • Oct 28, 2009

    2.0

    CarMax Anonymous:   (Past Employee - 2007)

    Pros

    If you're interested in a growth oriented company and you fit the definition of cultural fit. Used cars do sell and there are typically a fair amount of customers available.

    Cons

    The Fortune 100 ratings process is a sham. The focus during the survey administration period is getting responses from those associates most likely to give positive opinions about the company. The results are seriously compromised. The company's efforts around diversity are also not as advertised. There is very little of it at critical decision making positions. The irony is that no one is leading a credible diversity effort as it is deemed not necessary since all associates are treated equally and fairly. Not so.

    Advice to Senior Management

    The old boy network is alive and well at CarMax and the accolades heaped on the company are not deserved. Unfortunately survey results and propoganda seem to be believed by the general public and Fortune. The company really has no intention of changing so no advice is forthcoming.

  • Sales Consultant in Jacksonville, FL:

    “Not a bad place to work. However, the effort of Sales Managers is far below expectations.”

    Oct 21, 2009

    1 found helpful

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  • Inventory Associate in Knoxville, TN:

    “Overall a good place to work”

    Oct 12, 2009

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  • Anonymous:

    “Carmax Experience”

    Oct 7, 2009

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  • Anonymous in Dallas, TX:

    “Somewhat satisfied employee.”

    Oct 3, 2009

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  • Sales Consultant in Charlotte, NC:

    “A good place to Work”

    Sep 17, 2009

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  • Sales Consultant in Dulles, VA:

    “Fortune 100 best places to work”

    Sep 16, 2009

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  • Inventory Associate in Tucson, AZ:

    “Inventory Associate”

    Aug 18, 2009

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  • Manager:

    “overall”

    Jul 29, 2009

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  • Business Office Associate in Dallas, TX:

    “Underpaid/ Under Appreciated”

    Jul 21, 2009

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1 - 10 of 47 CarMax Reviews
CarMax Overview (KMX )
Web
www.carmax.com
Industries
Size
5000+ Employees, $8B+ Revenue
HQ
Richmond, VA
Competitors


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