CarMax

  www.carmax.com
  www.carmax.com

CarMax Reviews

Updated December 16, 2014
Updated December 16, 2014
768 Reviews
3.3
768 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CarMax President, CEO, and Director Tom Folliard
Tom Folliard
520 Ratings

Review Highlights

Pros
  • The best thing working at CarMax was the work life balance if you are a Manager (in 28 reviews)

  • Part time is better than full time because you don't have to go to all the meetings/huddles (in 38 reviews)


Cons
  • As a full time sales consultant there is absolutely no work life balance (in 25 reviews)

  • Pay for sales consultants is below industry average per vehicle (in 52 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fantastic company exceptional training and development opportunities. Great corporate culture that promotes integrity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at CarMax full-time (more than 5 years)

    Pros

    The best opportunity I have had in a very long career to learn "What good looks like". You will compare all of your future companies to CarMax because it sets the gold standard for how employees should be treated with respect.

    Cons

    Few people are ever satisfied with the amount of money they earn, CarMax is no exception.

    Recommends
    Positive Outlook
  2. 1 person found this helpful  

    Top 100 companies for a reason!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Buyer
    Current Employee - Senior Buyer

    I have been working at CarMax full-time (more than 10 years)

    Pros

    Incredible company to work, their focus is around the employee and this helps to drive the culture of a great company. I highly recommend CarMax as a career; it's one of the funniest places I've ever worked and I can honestly
    call many of my coworkers some of my closest fiends.

    Cons

    None, I'm very happy with the company and the direction management is leading us.

    Advice to ManagementAdvice

    I appreciate the open door policy and that my opinion matters, thank you.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It was ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Ellicott City, MD
    Current Employee - Sales Consultant in Ellicott City, MD

    I have been working at CarMax full-time (less than an year)

    Pros

    The best reason to work there is that you get paid on commision which means you get what you give

    Cons

    Long hours are a con also the sales atmosphere isn't for everyone also there's high turnover rates there at carmax so you have to take that into account

    Advice to ManagementAdvice

    Talk to employees more

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Very demanding with inadequate play

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Norcross, GA
    Former Employee - Manager in Norcross, GA

    I worked at CarMax full-time (more than 3 years)

    Pros

    Great principles and excellent benefits with a fun and friendly work environment.

    Cons

    Inconsistent leadership and inadequate pay for the work required. Some of the policies are miniscule and seemingly in place as a tool for termination only, not company improvement.

    Doesn't Recommend
    Approves of CEO
  6.  

    Sales consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CarMax

    Pros

    Not any structure, good way to move up

    Cons

    Work all the time, there is not any stability with money or time, they think anyone can do it

    Recommends
    Negative Outlook
    Approves of CEO
  7. 6 people found this helpful  

    Solid structure and team environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Buyer
    Current Employee - Senior Buyer

    I have been working at CarMax full-time (more than 10 years)

    Pros

    CarMax has continuously tried to improve themselves. The company management is open to feedback from the line level associates. The training programs and focus are top notch and are geared towards growing and developing the talented team members. The best thing working at CarMax was the work life balance if you are a Manager. They have a "Time Away" policy that is very flexible.

    Cons

    You can cap out in compensation and obtaining a promotion can be difficult if you are not able to relocate. You can be branded at CarMax as "not a growth candidate" making it near impossible to grow your carrer. CarMax has become extremely process driven to the point that any deviation from the process is highly frowned upon and I feel this decreased the associates ability to make decisions.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 5 people found this helpful  

    My favorite job!! Inventory Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CarMax

    Pros

    I love this place! Friendly, comfortable atmosphere. For the most part, all departments are laid back and chill. As long as you take the job seriously and do what you need to do and work hard, you will succeed. I have had a lot of jobs that I hated waking up to, but I cant wait to start every morning at Carmax.

    Cons

    Wish they would pay inventory more. We do all the physical work there in all types of environments and do deserve better compensation.

    Advice to ManagementAdvice

    Management is awesome!!!

  9.  

    Sales Consultant - Part time

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CarMax

    Pros

    Not as many meetings and huddles. Sales are whatever, its DIY kind of ordial

    Cons

    Company pay sucks maybe you should pay your employees more so that they can be actually productive.

  10. 2 people found this helpful  

    Great place to work! Work load larger than salary.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Jacksonville, FL
    Current Employee - Sales Manager in Jacksonville, FL

    I have been working at CarMax full-time (more than 5 years)

    Pros

    Great company to work for! Friendly work atmosphere and truly a work place with fellow associates who care about quality of work.

    Cons

    Work load for middle management to high for the amount paid. Sr. Managers are paid a lot more than entry or middle management, and the quality of Sr. Management work at times makes the salary difference between levels hard to understand.

    Advice to ManagementAdvice

    Pay the entry and middle management more. You will get better quality work from them if you do.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    The company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Office Associate in Oak Lawn, IL
    Former Employee - Business Office Associate in Oak Lawn, IL

    I worked at CarMax full-time (more than 10 years)

    Pros

    The company has a very diverse atmosphere, flexible working schedules (retail hours), knowledgeable about the fair market value of vehicles, informative about vehicles, good incentive programs, and 100 plus stores if you wanted to relocate.

    Cons

    Promotions are very, very, very, very, difficult.

    Advice to ManagementAdvice

    To many insecure managers but if you get with the right click you will have minimum issues and concerns.

    Recommends
    Neutral Outlook
    No opinion of CEO

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