CarMax

www.carmax.com
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Employee Reviews

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  1.  

    Excellent company...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Tidewater, VA
    Current Employee - Sales Consultant in Tidewater, VA

    I have been working at CarMax

    Pros

    Very structured environment... no surprises. Employees treated very fairly.

    Cons

    Very few cons... At times customer service issues can be a bit challenging.

    Advice to ManagementAdvice

    Communicate with employees. Make sure that Sales Managers are consistent in their interpretation and application of company policies.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Chicago, IL
    Former Employee - Manager in Chicago, IL

    I worked at CarMax full-time (more than 10 years)

    Pros

    Great growth opportunity for associates with a great CEO. The company is growing quickly with many opportunities for advancement.

    Cons

    Benefits are expensive but have great coverage. As the company gets bigger it is losing what made it a great place to work. Managers are now required to work 10 hr days and the great time away policy is being manipulated by the new RVP. He doesn't believe in life away from work.

    Advice to ManagementAdvice

    CarMax was founded as company that innovates and championed people sharing ideas. Within the last year that has dramatically changed and favorite term is now "run the play," which means "don't ask questions."

    Recommends
    Positive Outlook
  3.  

    I've worked in 2 different positions at this company so far and it's great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Richmond, VA
    Current Employee - Sales Consultant in Richmond, VA

    I have been working at CarMax full-time (less than a year)

    Pros

    Great culture and they are really focused on associate development

    Cons

    The work life balance is hard as a sales consultant, but that's not on the company, that's the nature of commission.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Company, Successful Community, Consistent Fortune Best Company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior E-Office Internet Sales Consultant in Norcross, GA
    Former Employee - Senior E-Office Internet Sales Consultant in Norcross, GA

    I worked at CarMax full-time (more than 10 years)

    Pros

    Interest of Employees is paramount.

    Cons

    Work Hard and long, and remain dedicated and productive..

    Advice to ManagementAdvice

    Train and Promote Qualified Candidates from within. Discourage Nepotism and Cronies!

    Recommends
    Positive Outlook
  6.  

    The way selling should be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Burbank, CA
    Current Employee - Sales Consultant in Burbank, CA

    I have been working at CarMax full-time (more than 5 years)

    Pros

    The benefits, flexible hours and management

    Cons

    low pay, some people just stop by to have a car appraised and nothing more

    Advice to ManagementAdvice

    n/a

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CarMax

    Pros

    Great opportunity to make a lot of money as well as good healthcare

    Cons

    Splitting sales and not much feedback on how you do

    Advice to ManagementAdvice

    Do better interviews and not make people feel like crap when they leave

    Doesn't Recommend
  8.  

    Only choose if its your only choice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant in Kenosha, WI
    Former Employee - Sales Consultant in Kenosha, WI

    I worked at CarMax full-time (more than a year)

    Pros

    Great co-workers, often is the same boat, only job available, great customers, most people appreciate you help,
    good floor traffic offers opportunity for a sale.

    Cons

    Car quality has decrease continually the last 3 years, micro manage every singe thing you do, endless meetings that accomplish little or nothing, most managers are zombies, long hours of non pay, low average hourly wage. Benifits are good, if you need them.

    Advice to ManagementAdvice

    While bean counters are needed, they should not be running the company. They should assist the managers who are able to look at the big picture, and be the company they pretend to be.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CarMax

    Pros

    Great benefits good pay good people

    Cons

    It can take a long time to be promoted

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant in Baton Rouge, LA
    Former Employee - Sales Consultant in Baton Rouge, LA

    I worked at CarMax

    Pros

    Decent pay, friendly staff, nice cars,

    Cons

    If you don't sell cars....you are out of luck

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    It's been productive and progressive.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CarMax

    Pros

    Easy work, able to get school work done.

    Cons

    Tedious tasks and minimal responsibilities

    Recommends
    Positive Outlook
    Approves of CEO

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