Cara Operations

  www.cara.com
  www.cara.com

Cara Operations Reviews

Updated November 19, 2014
Updated November 19, 2014
43 Reviews
3.1
43 Reviews
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Don M. Robinson
22 Ratings

Employee Reviews

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  1.  

    Good learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook
    Current Employee - Cook

    I have been working at Cara Operations full-time (more than 5 years)

    Pros

    Hours are great. People are great.

    Cons

    Not enough upward movement for people who work hard.

    Advice to ManagementAdvice

    Compensation is needed for those who deserve it.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Chill environment, fast-pace work, can be stressful sometimes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Harvey's Worker in Toronto, ON (Canada)
    Current Employee - Harvey's Worker in Toronto, ON (Canada)

    I have been working at Cara Operations part-time (more than an year)

    Pros

    I'm 18 years old, and I started working at Harvey's when I was 16.
    -I was surrounded by workers who were my age, some older some younger. Everyone was chill - we cracked jokes, fooled around, and even became close enough to the manager to make fun of them too.
    -The jobs like garnishing the burgers and doing the cash become super easy after you get the hang of it and even when the lineups out the door, you don't feel any pressure because the job is easy.
    -Definitely learn how to deal with customers and develop people skills
    -You don't feel the pressure of having to "look good" like many retail stores
    -50% discount on all food items INCLUDING swiss chalet food (because the store i worked at was connected to a swiss chalet)
    -CARA employee discount card which gives you 20% off on all the sister stores like kelsey's, milestones, montana's, and swiss chalet

    Cons

    -When managers get stressed, they get STRESSED. My managers used to be able to control their stress, but as the years went by I noticed that they just unleashed their anger on us, even if we did nothing wrong.
    -There's no set schedule
    -Once you become really good, they really want you to stay with the store - it was hard for my sister to quit because the manager kept trying to convince her to stay by offering only-weekend shifts
    -customers can be rude/mean. Even if you're polite, some just want to get their food, and get out.
    -Gets super cold in the winter if you're on drive-thru because you're constantly opening and closing the window

    Advice to ManagementAdvice

    Only thing I have to say is to keep their chill. I understand that stress can get the best of us (even me) but if you're going to snap on all of your workers, at least make up for it afterwards. Also, giving some remarks of appraisal would be nice here and there. Sometimes workers feel like their slaves when we're putting in so much effort and not getting any recognition for it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    My experience was not the best. Always working through my breaks and never a good thank u from managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assembler in Toronto, ON (Canada)
    Former Employee - Assembler in Toronto, ON (Canada)

    I worked at Cara Operations full-time (more than 8 years)

    Pros

    some workers understood the importance of the job

    Cons

    English should be spoken at all times.

    Advice to ManagementAdvice

    The management team need to value the ideas of the works. Many of times the workers knows more than the management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Front of house

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front of House in Richmond Hill, ON (Canada)
    Former Employee - Front of House in Richmond Hill, ON (Canada)

    I worked at Cara Operations part-time (more than an year)

    Pros

    Easy to pick up on job requirements
    Good staff
    Very flexible with schedule for students

    Cons

    No growth
    May get boring
    May have to deal with rude customers at times

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Its a Great Stepping stone into multi unit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant General Manager in Ottawa, ON (Canada)
    Current Employee - Restaurant General Manager in Ottawa, ON (Canada)

    I have been working at Cara Operations full-time (more than 5 years)

    Pros

    Always new challenges, and exciting people

    Cons

    Very frequent menu changes, and high turnover due to the industry

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Harvey's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kitchen Crew in Burlington, ON (Canada)
    Former Employee - Kitchen Crew in Burlington, ON (Canada)

    I worked at Cara Operations part-time (more than 3 years)

    Pros

    Pretty fun at first
    easy job to learn
    free food if you have nice managers
    scheduling and pay was prompt very very rarely not on time

    Cons

    very hot working in a fast food kitchen in the summer
    gets old after a while, which I imagine is normal for most fast food jobs

    Advice to ManagementAdvice

    Make sure everything is safe to use for employees and checked regularly, I worked there for about 3 years and the air conditioning never worked the whole time i was there. Also, more seriously, there was a ceiling collapse which may have been fatal if there was someone standing underneath it.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Motana's Cookhouse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in Toronto, ON (Canada)
    Former Employee - Hostess in Toronto, ON (Canada)

    I worked at Cara Operations part-time (less than an year)

    Pros

    Job kept you busy
    Interesting atmosphere
    Fun group of people
    Good music
    TV's at work for the slow nights

    Cons

    Horrible hours
    Unorganized scheduling
    Understaffed some nights over staffed others
    Owners had no clue what they were doing
    NO TRAINING WHAT SO EVER they really just throw you into the job
    Tip outs were always completely off
    They had no care for their customers
    Staff would drink on the job and management wouldn't handle it
    Waiters arguing over who would have to take a large reservation... The whole team had horrible work ethic and the whole business was completely unprofessional. I am surprised the place is still open after the amount of guest complaints they would receive.

    Advice to ManagementAdvice

    Be more on top of checking your locations to ensure franchises are being run properly and not crashing and burning... No restaurant should be managed the way that one was... My boss actually ignored my resignation and continued to schedule me for about a month after and I had to deal with continuous phone calls of management asking why I wasn't in... They don't even pay attention to their employees !

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Very fast-paced!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Vaughan, ON (Canada)
    Former Employee - Anonymous Employee in Vaughan, ON (Canada)

    I worked at Cara Operations full-time (more than 5 years)

    Pros

    Great people, discount card for restaurants, beautiful office (with fitness facility), pays well, offers summer hours

    Cons

    Lots of changes...but other than that, I don't have other criticisms. I enjoyed my time at CARA tremendously.

    Recommends
    Neutral Outlook
  10.  

    Typical for this kind of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Representative in Toronto, ON (Canada)
    Former Employee - Call Center Representative in Toronto, ON (Canada)

    I worked at Cara Operations part-time (more than an year)

    Pros

    Co workers were friendly, a lot of people my age, made a lot of great friends that I continue to speak with til this day? Discounts on the food

    Cons

    Management don't know what they're doing, too much power tripping, and disorganization, dealing with difficult customers, need a better system for finding addresses

    Advice to ManagementAdvice

    Better training for management staff

    Doesn't Recommend
    Neutral Outlook
  11.  

    cara

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cara Operations full-time (less than an year)

    Pros

    wage overtime people pretty much

    Cons

    managers rushing you to complete

    Doesn't Recommend

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