Cara Operations Reviews

Updated September 9, 2014
Updated September 9, 2014
39 Reviews
3.0
39 Reviews
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Don M. Robinson
21 Ratings

Employee Reviews

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  1.  

    Its a Great Stepping stone into multi unit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant General Manager in Ottawa, ON (Canada)
    Current Employee - Restaurant General Manager in Ottawa, ON (Canada)

    I have been working at Cara Operations full-time (more than 5 years)

    Pros

    Always new challenges, and exciting people

    Cons

    Very frequent menu changes, and high turnover due to the industry

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Harvey's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kitchen Crew in Burlington, ON (Canada)
    Former Employee - Kitchen Crew in Burlington, ON (Canada)

    I worked at Cara Operations part-time (more than 3 years)

    Pros

    Pretty fun at first
    easy job to learn
    free food if you have nice managers
    scheduling and pay was prompt very very rarely not on time

    Cons

    very hot working in a fast food kitchen in the summer
    gets old after a while, which I imagine is normal for most fast food jobs

    Advice to ManagementAdvice

    Make sure everything is safe to use for employees and checked regularly, I worked there for about 3 years and the air conditioning never worked the whole time i was there. Also, more seriously, there was a ceiling collapse which may have been fatal if there was someone standing underneath it.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Motana's Cookhouse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in Toronto, ON (Canada)
    Former Employee - Hostess in Toronto, ON (Canada)

    I worked at Cara Operations part-time (less than an year)

    Pros

    Job kept you busy
    Interesting atmosphere
    Fun group of people
    Good music
    TV's at work for the slow nights

    Cons

    Horrible hours
    Unorganized scheduling
    Understaffed some nights over staffed others
    Owners had no clue what they were doing
    NO TRAINING WHAT SO EVER they really just throw you into the job
    Tip outs were always completely off
    They had no care for their customers
    Staff would drink on the job and management wouldn't handle it
    Waiters arguing over who would have to take a large reservation... The whole team had horrible work ethic and the whole business was completely unprofessional. I am surprised the place is still open after the amount of guest complaints they would receive.

    Advice to ManagementAdvice

    Be more on top of checking your locations to ensure franchises are being run properly and not crashing and burning... No restaurant should be managed the way that one was... My boss actually ignored my resignation and continued to schedule me for about a month after and I had to deal with continuous phone calls of management asking why I wasn't in... They don't even pay attention to their employees !

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Very fast-paced!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Vaughan, ON (Canada)
    Former Employee - Anonymous Employee in Vaughan, ON (Canada)

    I worked at Cara Operations full-time (more than 5 years)

    Pros

    Great people, discount card for restaurants, beautiful office (with fitness facility), pays well, offers summer hours

    Cons

    Lots of changes...but other than that, I don't have other criticisms. I enjoyed my time at CARA tremendously.

    Recommends
    Neutral Outlook
  6.  

    cara

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cara Operations full-time (less than an year)

    Pros

    wage overtime people pretty much

    Cons

    managers rushing you to complete

    Doesn't Recommend
  7.  

    Typical for this kind of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Representative in Toronto, ON (Canada)
    Former Employee - Call Center Representative in Toronto, ON (Canada)

    I worked at Cara Operations part-time (more than an year)

    Pros

    Co workers were friendly, a lot of people my age, made a lot of great friends that I continue to speak with til this day? Discounts on the food

    Cons

    Management don't know what they're doing, too much power tripping, and disorganization, dealing with difficult customers, need a better system for finding addresses

    Advice to ManagementAdvice

    Better training for management staff

    Doesn't Recommend
    Neutral Outlook
  8.  

    Call center agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Consultant in Toronto, ON (Canada)
    Current Employee - Guest Consultant in Toronto, ON (Canada)

    I have been working at Cara Operations full-time (more than 5 years)

    Pros

    Flexibility in shifts. Pay isn't bad. People are fun to work with. Management will listen if you approach them.

    Cons

    Open favouritism. Lousy benefits. Management is to concerned about being employees friends. They focus on the negative and offer no positive feed back. Management gets punctuality and performance confused. No sick days even without pay. Lack of communication between management and employees. Rules change constantly.

    Advice to ManagementAdvice

    Stop the favouritism. Give more positive feed back. Offer some sick days even if its unpaid. Listen to what your employees are saying.

    Negative Outlook
    Disapproves of CEO
  9.  

    Initially great company to work with before the (2006-2008) senior management changes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Vaughan, ON (Canada)
    Former Employee - Manager in Vaughan, ON (Canada)

    I worked at Cara Operations full-time (more than 8 years)

    Pros

    Great team spirit among staff members.
    A genuine display of care for the development staff members by some middle and senior managers.
    The daily challenges guaranteed you'll never have a boring day a Cara.

    Cons

    Over staffed at the Senior management level.
    The company appears to operating in panic mode instead of a strategic management mode resulting in the implementation some really bad decisions.

    Advice to ManagementAdvice

    None at this time as the company is once again under new management, however if this management walk the talk then I'm optimistic for the future of this company.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10.  

    Internal Auditor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Internal Auditor in Vaughan, ON (Canada)
    Current Employee - Internal Auditor in Vaughan, ON (Canada)

    I have been working at Cara Operations full-time (more than 3 years)

    Pros

    Great People, great work life balance

    Cons

    Low salaries, no increases for 4 years, 2 weeks vacation :(

    Advice to ManagementAdvice

    Appreciate your staff

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Good Company but average Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant General Manager in Toronto, ON (Canada)
    Former Employee - Restaurant General Manager in Toronto, ON (Canada)

    I worked at Cara Operations full-time (more than 5 years)

    Pros

    Good Compensation & Benefits with adequate work life balance considering restaurant environment.

    Cons

    Management structure changes too frequently, no method to the madness.
    Too many experiments and too much favouritism. People who were the backbone of the company were let-go and highly paid Queen's graduates were hired.

    Advice to ManagementAdvice

    Treat people as human beings, it's not a marketing firm it's a restaurant business.

    Neutral Outlook
    Disapproves of CEO

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