Be The First To
100% of the CEO
I have been working at Card Factory part-time for less than a year
Pros – Working with friendly happy staff
Decent music playing in store
Cons – Not many hours
Can be empty for ages
Advice to Senior Management – Don't change anything, great people and atmosphere!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2014-02-10 10:03 PST
I worked at Card Factory part-time for less than a year
Pros – Easy to pick up the different skills required like operating the tills, putting out delivery and just general tidying of cards. Staff who join at the same time tend to be very nice and easy to get along with and the shifts aren't too long so not overly stressed. Pay is alright too and it's a free uniform
Cons – Where to start, the temporary staff get treated like dirt and the staff who have been there longer tend to act as if they are above you and the staff I worked with told the manager lies about me. Been refused hours for minimal things such as turning up a bit tired to the early morning shift, which no one can help. When I called to get my hours changed as I had specifically said I couldn't work on that day I kept being told the manager wasn't in and it couldn't be solved until she was in, by which time it was 'too short notice' and would be kept on record. But they expect you to drop everything your doing to come into a shift 1 in advance.
There was also no proper training carried out and things where never explained which caused temporary staff to be shouted at for not understanding.
Advice to Senior Management – Better training for managers in treating temporary staff correctly and also talking to permanent staff to tell managers if someone rings in about something. Maybe a better training course for new staff or a book that has all the rules instead of the one they fill out themselves.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-10-02 07:11 PDT
I worked at Card Factory
Pros – Free uniform, Pay is good (minimum wage), Colleagues are friendly enough, Good for allowing time off at last minute, Tills are easy to use, Card business is easy to understand, You get on the job training and flexible hours for everyone to suit.
Cons – Bosses put more notes than change in tills and dont like it when you ask for change more than once, Get shouted at for petty things on the shop floor infront of customers, Expected to know everything once training is completed, When you are training try not to make a mistake as they dont like it - put a card in the wrong place once and got shouted at while I was training, If till is short by a couple of pounds you are made to feel like a thief as bosses accuse you in a indirect way, Breaks are not allowed on busy periods even on quiet periods you are expected to go around looking busy, When area managers are in bosses take control by going OTT with their staff intimidating and ordering them about like they own you.
Advice to Senior Management – Train bosses to be more nice to their part-time staff and tell them not to shout infront of customers at us as it makes us less motivated to do things right for them, Remember that bosses are in charge of our work not in charge of us as people - we have a right to work without fear of doing things wrong, Bosses are rarely at the front - most of the time they are at the back and put in a big appearance when the area managers have made an appearance
No, I would not recommend this company to a friend
2011-03-10 02:48 PST
I worked at Card Factory
Pros – Friendly staff, always something to do in the business, easy to learn about the card business, tills are easy to work, hours to suit available.
Cons – Bad pay, little communication from higher level staff, incompetent people promoted, bad treatment of temporary staff, horrible t-shirts given to staff.
Advice to Senior Management – Pay the staff better, stock more change in stores to avoid having to do a change run to other businesses, treat temporary staff better.
Yes, I would recommend this company to a friend
2010-06-14 08:34 PDT
Your feedback has been sent to the team and we'll look into it.
Your response will be removed from the review – this cannot be undone.
Simply post an anonymous review for a current/former employer or recent interview experience. Your post is anonymous – and if you're worried someone will be able to identify your review, you can even post without telling us your job title and location. Learn More.
No thanks –