CareFirst BlueCross BlueShield

www.carefirst.com
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CareFirst BlueCross BlueShield Reviews

Updated March 18, 2015
33 reviews filtered by
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3.6
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Recommend to a friend
Approve of CEO
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Chester "Chet" Burrell
10 Ratings

Pros
  • CareFirst BlueCross BlueShield has good benefits (in 11 reviews)

  • Good work/life balance, good benefits, mostly nice people (in 6 reviews)

Cons
  • Pay could be more competitive for the amount of work and responsibilities that are required for the various roles within (in 3 reviews)

  • highly unorganized company, no communication, office politics are horrible (feel like im back in middle school with a bunch of old girls) (in 4 reviews)

More Pros and Cons

33 Employee Reviews

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  1. director IT at CareFirst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director IT in Owings Mills, MD
    Current Employee - Director IT in Owings Mills, MD

    I have been working at CareFirst BlueCross BlueShield full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good people, good management, lots to learn, dynamic environment in IT. Stable job.

    Cons

    Lots of mandates and regulations to deal with.


  2. Helpful (1)

    Excellent company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Owings Mills, MD
    Former Employee - Business Analyst in Owings Mills, MD

    I worked at CareFirst BlueCross BlueShield full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Benefits and salary are outstanding; great internal promotion potential, lots of training and work/life balance. ability to telecommute which lends to having a good work/life balance.

    Cons

    micro management, favoritism, salary not appropriate for position.


  3. Good benefits and work/life balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Owings Mills, MD
    Current Employee - Senior Business Analyst in Owings Mills, MD

    I have been working at CareFirst BlueCross BlueShield full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company offers good benefits, flexible work from home opportunities, and generally positive work attitudes

    Cons

    Limited growth opportunity since there is little turnover


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  5. Helpful (1)

    Had much higher hopes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - No Comment in Owings Mills, MD
    Former Employee - No Comment in Owings Mills, MD

    I worked at CareFirst BlueCross BlueShield full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits, reasonable commute, easily accessible to some okay(not great or outstanding) food places.

    Cons

    Company Values - nothing good other than bottom line & to share holders. Bill Jews had a great vision, but that no longer exists.

    Advice to Management

    Total shakedown to rid the company of the sweat shop mentality, while all the deadwood goes out to 2 hour lunches & gets manicures & shops online while others break their backs! You REALLY need to look at HR!!!!


  6. Helpful (1)

    Potential to be better than it was

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Owings Mills, MD
    Former Employee - Anonymous Employee in Owings Mills, MD

    I worked at CareFirst BlueCross BlueShield full-time (Less than a year)

    Pros

    Benefits were pretty good. There company had many initiatives to improve how business got done but was not as good at implementing these changes. The insurance overview training was quite good.

    Cons

    Weak implementation of good ideas. Management was overly distracted by office politics, Reorganizations and layoffs were the order of the day. More than half of the people had multiple changes in jobs or supervisors within CareFirst during the previous 1-1/2 years. Job security was constantly on the mind of the employees.

    Advice to Management

    Reduce the political games and favoritism. With commitment to improve and the diligence to follow through, the company has the potential to become a very good employer.


  7. Positive experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Owings Mills, MD
    Former Employee - Anonymous Employee in Owings Mills, MD

    I worked at CareFirst BlueCross BlueShield full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company offers generous paid time off, corporate discounts programs, excellent training programs and benefits.

    Cons

    Pay could be more competitive for the amount of work and responsibilities that are required for the various roles within.


  8. The company, department, and demands are challenging.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CD Claims Processor III in Owings Mills, MD
    Current Employee - CD Claims Processor III in Owings Mills, MD

    I have been working at CareFirst BlueCross BlueShield full-time (More than 8 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Job security. Too much work. Never lacking for things to work on.

    Cons

    Too much work at times. Although I prioritze very well, still too much work. I do the work of 4 people but that's okay, I feel valued for it.

    Advice to Management

    Help associates climb the corporate ladder. Really sit down with them and advise them on what they need to do in order to get a leg up. And follow through--postponements do not count.


  9. Helpful (1)

    Terrible environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Procurement in Owings Mills, MD
    Former Employee - Procurement in Owings Mills, MD

    I worked at CareFirst BlueCross BlueShield full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The pay is not bad and benefits are good

    Cons

    Senior Management has turf wars constantly and everything is too political here. Expect to work 60 hours+ as a Manager.

    Advice to Management

    Clean house!


  10. Helpful (3)

    Horrible...just horrible!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Owings Mills, MD
    Former Employee - Analyst in Owings Mills, MD

    I worked at CareFirst BlueCross BlueShield full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    *Location
    *Benefits (not to include compensation)
    *As a Health Care provider they are great with many products to choose from for the general public and companies.

    Cons

    *Click mentality reminiscent of High School. If you are in the click you are golden, if not your days are numbered.
    *No clear advancement or succession planning, moving target to meet arbitrary set goals by management . Annual Review Process is useless. Again, you will go far & be well compensated if you fit in the click.
    *Much dead weight remains and talented people are forced out.
    *Age, Gender and Racial discrimination beyond belief.
    *Antiquated and outdated systems and tools to perform overall job functions/requirements.
    *Large volume of employees so fearful of loosing their job no matter how hard they try to meet the ambiguous expectations. This adds to the feeling of a hostile work environment and not a collaborative team effort working for the same company and purpose.
    *HR-Not there to provide positive support and guidance for the employee. Only protects the company at all costs!
    *The term "thrown under the bus" I first heard used at this company.

    Advice to Management

    Serious house cleaning from Manager level up to the top, especially Human Resources.


  11. Helpful (1)

    As a contract employee, was treated as an outsider by the internal staff and managers.

    Former Contractor - Business Analyst/Trainer in Owings Mills, MD
    Former Contractor - Business Analyst/Trainer in Owings Mills, MD

    I worked at CareFirst BlueCross BlueShield as a contractor (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The only reason you go to work- Salary

    Cons

    Not a very welcoming team environment. Although there are signs all over that address issues of respect, confidentiality, trust, friendliness, etc. staff employees and managers don't seem to practice the stated behavior.

    Advice to Management

    May need to focus on some team building training, as well as training on people skills. Manager should take accountability for on boarding new employees/ contractors instead of delegating responsibilities to lower staff employees, or expecting contractors to fend for themselves.



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