CareFirst BlueCross BlueShield

www.carefirst.com
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CareFirst BlueCross BlueShield Reviews

Updated June 27, 2015
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3.6
Rating Trends
Recommend to a friend
Approve of CEO
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Chester "Chet" Burrell
43 Ratings

Pros
  • CareFirst BlueCross BlueShield has good benefits (in 11 reviews)

  • Good work/life balance, good benefits, mostly nice people (in 6 reviews)

Cons
  • Pay could be more competitive for the amount of work and responsibilities that are required for the various roles within (in 3 reviews)

  • highly unorganized company, no communication, office politics are horrible (feel like im back in middle school with a bunch of old girls) (in 4 reviews)

More Pros and Cons

114 Employee Reviews

Sort: Popular Rating Date
  1. Workplace

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credentialing Analyst in Columbia, MD
    Current Employee - Credentialing Analyst in Columbia, MD

    I have been working at CareFirst BlueCross BlueShield full-time (More than 5 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Flexible Schedule, Good Salary, Good Benefits, Good People

    Cons

    Overload in Work not enough Employees


  2. Good Benefits, Poor Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Washington, DC
    Former Employee - Manager in Washington, DC

    I worked at CareFirst BlueCross BlueShield full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good Benefits, well above the average company
    Great Team Work by All Associates, work is done until it is just near perfect
    Pay is Ok, lots of hours to work in a day

    Cons

    Management doesn't foster or mentor very well
    No room for promotions, they primarily hire from outside of the organization
    Sr. Management team new to the business and only contributes past ideas, with little knowledge of the current health care system. This causes frustration amongst staff.
    Most senior people are just waiting to retire since they won't get promoted
    Mid-level management cannot move into Sr Management because there isn't any promotion from within unless you are in the "inner circle"

    Advice to Management

    Mentor your people, value all of your associates not just the ones who appear to want to network with you


  3. Customer Service Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Pikesville, MD
    Former Employee - Customer Service Representative in Pikesville, MD

    I worked at CareFirst BlueCross BlueShield full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    You can learn the ins and outs of health insurance something you can carry with you the rest of your life. The staff is friendly

    Cons

    There is room for growth BUT it will take forever to move from one dept to the next there are people in the same positions for 10 and 12 years and not by choice either. Managers know nothing

    Advice to Management

    Make management know the same thing as the service team.


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  5. Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CareFirst BlueCross BlueShield full-time

    Neutral Outlook
    Neutral Outlook

    Pros

    Good benefits and decent pay

    Cons

    Politics and hard to advance


  6. Lead Software Test Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CareFirst BlueCross BlueShield

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great place to work. Nice co-workers and great benefits .

    Cons

    None at this time.


  7. Rn case manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CareFirst BlueCross BlueShield full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great health benefits, very innovative, room for growth, competitive salaries, nice bonus structure, flexible schedule, telecommuting opportunity, driven group of employees

    Cons

    Very political. Upper management does not listen often enough to the employees suggestions on program improvements. Very sales oriented for even nurse roles

    Advice to Management

    Listen to the nurses that actually do the work. Remove the sales component from nursing roles and encourage quality over quantity


  8. Company Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Process Engineer in Rockville, MD
    Former Employee - Lead Process Engineer in Rockville, MD

    I worked at CareFirst BlueCross BlueShield full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    On the metro line with reimbursement for using the metro

    Cons

    1. Management know nothing about quality assurance yet wanted to reach an apprasial level without the work and committment.
    2. Many people in the company with no experience with quality assurance.

    Advice to Management

    Start over from the beginning and replace all staff in management in the FEPOC.


  9. Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CareFirst BlueCross BlueShield full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    CEO is an excellent leader. Great benefits.

    Cons

    Flexible work schedule is dependent on the department.


  10. Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Baltimore, MD
    Current Employee - Senior Business Analyst in Baltimore, MD

    I have been working at CareFirst BlueCross BlueShield

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Benefits, work life balance and coworkers

    Cons

    Salary lower than market trend


  11. Nice place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative II
    Former Employee - Customer Service Representative II

    I worked at CareFirst BlueCross BlueShield

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The bonuses and growth potential

    Cons

    There is always a high call volume



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