CareOne Reviews

Updated October 20, 2014
Updated October 20, 2014
32 Reviews
1.6
32 Reviews
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  1.  

    Changes that were not positive for the company or employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CareOne

    Pros

    Direct care staff truly cares for clients. Full benefits including Health, Life, 401K, AFLAC, Dental. Staff in field has opportunity to earn full time status as well.

    Cons

    The atmosphere significantly declined once the former company (Vibrant) was sold to Trilogy and the Administrator, who was a fantastic leader left soon after. The former owner was generous to the staff and allowed the leaders autonomy.

    Advice to ManagementAdvice

    Release the chains on the good people and appreciate them!

    Doesn't Recommend
    Negative Outlook
  2.  

    The worst company I have ever worked for!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CareOne

    Pros

    Close to major highways , it's a paycheck benefits after 90 days. The A&P and Walgreens are close by. Free coffee.

    Cons

    This is the worst run company ever. There is no morale it's a very depressing environment. Anyone with the slightest morale leaves this place. The people that stick around for years are so messed up. Your micromanaged and treated like an animal, actually animals are treated better. I don't recommend this company at all. The reputation of the company is so bad im embarrassed to tell people that I work here.

    Advice to ManagementAdvice

    Your employees are your best customers.

  3. 1 person found this helpful  

    Horrible place to work, I ran like hell from this place and never looked back!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounts Payable in Fort Lee, NJ
    Former Employee - Accounts Payable in Fort Lee, NJ

    I worked at CareOne as a contractor (less than an year)

    Pros

    McDonald's is next door and the covered parking.

    Cons

    Micromanagement, working in fear that you will be fired, feels like a prison, nobody talks to anybody during the work day, you sit down in the morning and you leave at 5:30, you're every move is being watched and possibly recorded so don't even think about answering that text, MICROMANAGEMENT! I wasn't there long enough to give more negatives. This place will make you lose your mind in a very short period of time. In general, the environment and values here are all wrong and that is why this place just sucks. I had the freedom to walk out...sadly some cannot do that.

    Advice to ManagementAdvice

    Micromanagement does not work...that is the first thing you will learn at a reputable business school. Respect your employees and they will give you the best results. You have to realize that the employee is not the enemy and that everybody is on the same page and wants to succeed. This place needs an overhaul that's all I can say.

    Doesn't Recommend
    Negative Outlook
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  5. 1 person found this helpful  

    A total nightmare. Stay away far, far away

    Former Employee - Finance in Fort Lee, NJ
    Former Employee - Finance in Fort Lee, NJ

    I worked at CareOne as an intern (less than an year)

    Pros

    NONE that I can think of

    Cons

    Management is cheap, and holds progress back. Does not treat employees well at all.

    Advice to ManagementAdvice

    CHANGE

    Doesn't Recommend
  6. 3 people found this helpful  

    Unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Fort Lee, NJ
    Current Employee - Anonymous Employee in Fort Lee, NJ

    I have been working at CareOne full-time

    Pros

    Zero.
    There is not a single thing that is positive about the company.
    They only care about how to make money for personal gain.

    Cons

    If you would like to be put down, unappreciated, and be depressed this is a place for you. You will be promised the world upon hire, but once you get there, you will be treaded like garbage, spoken to like an animal and no one will ever say thank you. Executive suite is the most depressing place to work at, no one ever smiles, you are constantly looked down on, they expect you to know everything without any direction. But there is more.... The upper management doesn't show up till noon or at all, so if you ever need to get something from them, it will be your job to play directive and hunt them down. No one ever knows where they are, but you must know because you are their keeper . you will be lied to, expected to do things that have nothing to do with your job. You will sit in your depressing cubicle that you cannot personalized, well just because they want you to be as miserable as possible.
    This place is the worst company to work for, people get fired daily, but the best part when u try to get into the building, you are greeted by a guard with a gun and feel like a criminal.
    You are reminded daily, just how worthless and replaceable you are .
    Zero moral, unethical and unprofessional

    Advice to ManagementAdvice

    Hire people who have moral standings, who know how to say thank you and show up to work

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Bad company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CareOne part-time (more than an year)

    Pros

    I cannot think of any. I would say they paid well (it seems so at first) but when you factor in all the unpaid time they demand of you, they really don't pay well at all on a per-hour basis.

    Cons

    1. They blame employees for ANY patient complaint, even the most unreasonable. Examples: Patient refuses a scheduled visit on a weekday, so employee "goes the extra mile" by offering to do the visit instead on a Saturday, with no pressure, just offering. Patient refuses that, then calls office complaining that employee wanted to come on a "holiday", and the director actually counts this against the employee. Again: Employee (paid on per-visit basis) schedules (with patient agreement) visit with patient 30 miles away, then calls when 3 miles from patient to ensure directions are exact. But meanwhile another employee has showed up at patient's home (never having informed other employee), so patient now wants (driving) employee to turn around and come another day, after having driven 27 miles! Employee pleads with patient just to allow the visit, and will wait if necessary, to have just a very short session; patient later calls office complaining that employee came, even though it really was entirely the other employee's fault for never communicating. Or, patient refuses 2 attempts to schedule on weekdays, then employee offers to come on a Saturday (should be day off) but due to personal plans, can only come at 4 pm. Patient upset at this and calls office complaining, and employee is blamed!
    2. Paper documentation. Unbelievable redundancy here, including writing pt's name, ID number and date sometimes on 6 pages for one assessment. Time consuming to the point of staying up late every night. No carbon copies, so employees have to make their own copies (at a copy shop, at their own expense, since office is so far away) if they want to track patient goals/progress.
    3. They send you very, very far distances. This is expected to be part of home health care, but then they get vey inflexible patients who want only certain days at certain times, creating havoc -- like situations described above, or having patients in counties 70 miles apart demanding visits in the same afternoon. Then if you try to inform the patient that this causes you incredible hardship, the patient complains and it will all e blamed on you. Obviously, they convey to patients at the time of admission that they can "have it your way" -- which means that employees will be used and abused.
    4. They have a snippy office person who will call you to ensure visits are done. She has no degree, no qualification, yet will talk to you like you're dirt.

    Advice to ManagementAdvice

    Management does not value employees, but only money. Management blames employees for all complaints, even when an employee clearly goes the extra mile and the complaint is clearly due to an unreasonable patient or other employees who fail to communicate properly. Management treats PRN employees like they should suspend all other work for their sake, even when their clients are unreasonable in their demands. Management has paper documentation with incredible redundancy. Management supports office staff who can be unnecessarily snippy towards employees in the field. This company is often so short of employees that they have to use temporary services for long periods ... why? Because management treats people so badly.

    Doesn't Recommend
  8. 1 person found this helpful  

    I survived

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accountant in Fort Lee, NJ
    Former Employee - Accountant in Fort Lee, NJ

    I worked at CareOne full-time (less than an year)

    Pros

    Decent starting pay (but there are no raises)

    Cons

    Poor management, no direction, low morale, high turnover, management does not listen, management tends to throw their employees under the bus

    Doesn't Recommend
    Negative Outlook
  9.  

    Customer Coach

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Coach
    Current Employee - Customer Care Coach

    I have been working at CareOne full-time (more than 3 years)

    Pros

    Work at home. Good pay and benefits.

    Cons

    I have no complaints, overall a good company.

    Recommends
    Neutral Outlook
  10. 3 people found this helpful  

    Horrible!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate in Fort Lee, NJ
    Former Employee - Corporate in Fort Lee, NJ

    I worked at CareOne full-time (more than 8 years)

    Pros

    None that I can think of- Work from Home past my working hours all the time. Couldn't keep up with the workload while other employees were socializing.

    Cons

    This company has no respect for their employees. If you are in the management circle, you do no wrong. Company does not provide raises to their loyal employees but hire inexperienced people double their salary and overloads all the work to their current employees. If you speak up, you are then the next target. Management clearly goes around advertising which employees are their favorites and which ones they dislike. They will disclose demining derogatory comments as to who will be getting a raise and who will not. Company professional Atmosphere is gone. Care one is always looking to rehire the people that they fired because no one in their right mind wants to come back to work for them. There is No moral. If you are in the boys club, you are fine, if you are not, you don't even get included in regular communication, or company events. Outrageous!!!!

    Advice to ManagementAdvice

    Mr. Strauss, Hire people in Management who are not bios and who do not bring in their friends to work for your company who belittle your loyal employees. Take care of your employees by giving them raises.

    Doesn't Recommend
  11. 2 people found this helpful  

    Nurse

    Former Employee - Registered Nurse
    Former Employee - Registered Nurse

    I worked at CareOne full-time (more than an year)

    Pros

    To expand on sub-actue experience and skills

    Cons

    29-30 residents to 1 nurse in LT care? Insane! This is not "good" healthcare. Not fair to residents, not fair to their nurse. It's a nightmare.

    Advice to ManagementAdvice

    Hire more nurses - at least 20 residents to 1 nurse, not 30.

    Doesn't Recommend
    Neutral Outlook

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