Career Connections, Inc. Reviews

Updated August 14, 2015
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2.6
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Jessica L. Killgore
15 Ratings

49 Employee Reviews

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  1. Call center

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Chilled out, did not care if you came late etc.

    Cons

    unprofessional. And all over the place


  2. love my job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Career Connections, Inc. full-time

    Pros

    This place gave me the knowledge and experience I defiantly needed to succeed in the field I have chosen to be in.

    Cons

    Lack of communication and organization really make this place hard to love. But I believe that if those things were fine tuned this company can really thrive.

    Advice to Management

    Just be honest with your employees and make sure all the parts in the machine are oiled well and morning together. Maybe they lack appreciation more so than anything.


  3. Great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Daleville, IN
    Former Employee - Anonymous Employee in Daleville, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Career Connections, Inc. full-time (Less than a year)

    Pros

    CCI really cares about their employees. They would do all that they could to accommodate employee's needs for schedule changes. They had good managers that listened to employees.

    Cons

    Management was not keen on sharing information when employees know that changes are coming.

    Advice to Management

    Be more forthright and open to sharing pertinent information with employees.


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  5. An Unorganized Call Center

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great way to start career in a call center. Easy interview and no experience required.

    Cons

    I had only 1 week to train when usually it takes 2-4 weeks. Then the day comes where they throw you in the field and take calls since it was the last week of the program to end.

    Advice to Management

    Give people more time to train and then you just fire them and give them a separation notice that you promised would give us unemployment when you all knew it was a lie.


  6. Great Beginning

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Apple Technical Support Advisor/Apple Online Support Advisor in Norcross, GA
    Former Employee - Apple Technical Support Advisor/Apple Online Support Advisor in Norcross, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Career Connections, Inc. full-time (More than a year)

    Pros

    Friendly and helpful environment to grow within customer service.

    Cons

    Schedule can change at any moment based on call volume times.

    Advice to Management

    Be more willing to take escalations.


  7. Ok for first jobs

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Career Connections, Inc. full-time

    Pros

    easy to advance, pay for performance

    Cons

    no schedule flexibility, some of management are jerks


  8. Soul Sucking

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Career Connections, Inc. full-time (More than 3 years)

    Pros

    I met my husband here!

    Cons

    Everything else. The pay, the GRAY boring environment. The unsanitary state of the bathrooms. The accounts suck too. BOO CCI BOO IBM

    Advice to Management

    NONE.


  9. Helpful (1)

    A better than average place to start but worse than average to stay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support in Boulder, CO
    Former Employee - Technical Support in Boulder, CO
    Neutral Outlook
    No opinion of CEO

    I worked at Career Connections, Inc. full-time (More than 3 years)

    Pros

    Entry level, positive attitude and atmosphere, learning environment, friendly. It is a great place to learn many things and get your footing in.

    Cons

    Mediocre benefits (even for contractors), high turnover rate for both coworkers AND management, quantity over quality atmosphere, compensation for work actually done doesn't meet industry standard. The better you did, the more they tacked on while letting others just sit and mope around watching NetFlix/browsing Facebook. Management did not particularly care too much as long as the call stats were in the normal. you have to be willing to deal with the hoops and loops that are used at a call center that supports enterprise to enterprise employees. No where to go but from call taker to manager so unless you to play babysitter it is better to keep looking elsewhere if you want career advancement.


  10. Worst company ever

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Zebulon, NC
    Former Employee - Customer Service Agent in Zebulon, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Career Connections, Inc. (Less than a year)

    Pros

    learn how to use TurboTax, free turbo tax software

    Cons

    mishandling of pay checks, not paid correctly, having to constantly email management about correcting pay, getting paid for one week instead of two, team leads do not know what they are doing, taking agents off the phones to do what they(the team lead) is supposed to do

    Advice to Management

    leave


  11. goof for experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good experience if you don't have any

    Cons

    Low pay, no raises, no advancemnt



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