Career Education

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Career Education Reviews

Updated February 28, 2015
Updated February 28, 2015
197 Reviews
2.6
197 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Scott W. Steffey
38 Ratings

Review Highlights

Pros
  • It's a solid 40 hours a week and the work/life balance is acceptable (in 14 reviews)

  • Great people, good management style overall (in 10 reviews)


Cons
  • Upper Management approves technology releases without a care for student experience (in 8 reviews)

  • Their business model is not as strong as it once was - and too many students have been hurt vs (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Don't botther

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Career Education full-time (more than 3 years)

    Pros

    Great opportunity for those who don't have experience

    Cons

    If you know who to be buddy with and play the game, you will survive. It is very cliquey and political in various departments. It is for "every man" for themselves." If you work hard, they give you more work than another person. If you don't do well and still do more than your fair share, they will look down on you and reprehend you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    A large, organized scam machine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Chicago, IL
    Former Employee - Marketing in Chicago, IL

    I worked at Career Education full-time (more than 5 years)

    Pros

    If you are willing to work a lot for little pay, and put up with incompetent management, then your position can be stable for several years.

    Cons

    Employees are trained to mislead potential new students and make them sign up for expensive courses that will serve no purpose in their career. The bosses hire and promote only their mostly incompetent friends, while long time employees with perfect track records are not seeing pay increases even after 7+ years of work, while piling up a large amount of responsibilities on them.

    Advice to ManagementAdvice

    You need to create a user manual for employee performance review, and promote those who actually deserve it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    It could be such a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Chair
    Former Employee - Program Chair

    I worked at Career Education

    Pros

    The benefits were very good when compared with the current industry, also the medical insurance was the least expensive when compared to others in the private sector.

    Cons

    Worked almost 80 hours a week and even had to work through my vacation.

    Advice to ManagementAdvice

    Create an open channel communication and use employees that have the capacity to help the organization; stop promoting favorites and placing individuals in high positions that do not have the knowledge, the experience, nor the proper education to lead. In addition, stop placing previous admission personnel as presidents or any other higher positions within the organization; these individuals do not have a clue about education and give a bad name to your organization. This has to be one of the only companies that do not take into consideration the CV rather is who you know and associate with. I suggest that the organization needs an overhaul from top to bottom, if they do not have an idea, please hire a third party team of Organizational Development Practitioners to improve the aforesaid negative remarks.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Bamboozled During The Interview

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student Advisor in Schaumburg, IL
    Current Employee - Student Advisor in Schaumburg, IL

    I have been working at Career Education full-time (more than 8 years)

    Pros

    The compensation is okay for a recent college grad. Overtime is great! Some of management is okay. I enjoy the people I work with.

    Cons

    Some of management pretend to be professional but they are not. They are very manipulative. Management belittles employees and micro manages. Many of the coworkers I work with have degrees but management treats them like they cannot function with daily supervision. Management seems to simply want minions not individuals who can think for themselves.

    Advice to ManagementAdvice

    Management should stop belittling the employees and treat them with respect.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Schaumburg, IL
    Former Employee - Anonymous Employee in Schaumburg, IL

    I worked at Career Education full-time (more than 3 years)

    Pros

    Work hours offered a good work/life balance. The benefits were good. The corporate office location on Martingale rd was very nice.

    Cons

    Management lacked leadership and guidance. High turnover and lots of lay offs. Managers micro managed and no room for growth

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Ticket to nowhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Aid Advisor in Schaumburg, IL
    Current Employee - Financial Aid Advisor in Schaumburg, IL

    I have been working at Career Education full-time (more than 3 years)

    Pros

    Good entry level opportunity if still working on degree

    Cons

    Zero opportunity for advancement, unless you know someone.

    Advice to ManagementAdvice

    Use your human capital better instead of letting them leave.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Stepping stone that did not give a great work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Career Education

    Pros

    No pros with this company, wish I never worked there. The experience was only good to be with the students.

    Cons

    Disorganized and low pay scale. Promotes non thinkers whom run company name and reputation into the ground.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Run away from this company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Advisor in Downers Grove, IL
    Current Employee - Admissions Advisor in Downers Grove, IL

    I have been working at Career Education full-time (more than 5 years)

    Pros

    They have good benefits and decent compensation.

    Cons

    You may have to work weekends. There is no such thing as job security. You are only as good as your last numbers. Admissions Advisors at some of their school are given a scorecard each month and graded according to metrics that are unrealistic and sometimes in conflict with one another. These scorecards keep changing. They have a system to listen in on phone calls and the grades given on these phone calls are part of the scorecard metrics. Nobody knows the grading system because it keeps changing and it is not objective. People are promoted based on their connection. If you are over age forty, forget about ever getting a promotion. They have a "no fault" attendance policy where you get occurences for any absences that were not pre-approved. There is a progressive disciplinary system for dealing with these which means that you can be written up for making legitimate use of sick leave that you have accrued. There is so much pressure for enrollments that advisors will enroll almost anyone who is breathing. Their senior management are true amateurs.

    Advice to ManagementAdvice

    Listen to your employees and don't treat them as numbers. Remember that you are in your position mainly because you did a decent job and moved up because your friends had moved up before you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Not Just Your Typical Dead-End Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student Advisory
    Current Employee - Student Advisory

    I have been working at Career Education full-time

    Pros

    Medical, 401K, 40 hr/week limit, OT optional, Exposure to the Corporate Culture

    Cons

    I would have given this company a 2, or 3, star rating about two year's ago; but the company has been consistently diving into a black-hole of corporate greed. The "Admission" departments at the CEC schools are really sales departments that prey on unprepared and unqualified persons who believe a college education can be bought and achieved with little effort. The graduation rates at most CEC schools are below 35%. The company's mission is to enroll any living person, not taking into account the persons ability to handle a college program, or even afford it. Upper management runs the entire show with passive aggressive, micromanagement techniques - such as making admission and student service departments call X amount of "students" per day to enroll as many poor victims as possible. One of the only "pros" of working for CEC is that you will see firsthand what a company should not do; and you will learn the angles that an unethical operation takes to gain more profit at the expense of the country's student debt surplus. Much of the company's profits are spent battling cases against fraud and other unethical practices - the NY State's Attorney is currently going after CEC, along with other states attorneys. CEO's change often, and the current CEO has made a name for himself by laying off a large number of employees and placing a long freeze on merit increases, while giving himself and the executive team a sizable raise; he also went so far as to cut the 401K match, dropping it to 2% from 4%, and increasing the amount each employee must spend for a sub-par medical coverage. You will see co-workers get fired by passive aggressive leadership, an HR department that solely protects the executive team, rare opportunities for promotion, and multiple people quit. The turn-over is incredible. If you are desperate for a job, feel free to apply at your own peril.

    Advice to ManagementAdvice

    Compensate your employees fairly, match the 401K contributions at a higher %, learn what your employees are doing on the front line - try not to be so out of tune with the actual business. Create a culture of respect for the students.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    The worst environment imaginable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Advisor in Hoffman Estates, IL
    Former Employee - Admissions Advisor in Hoffman Estates, IL

    I worked at Career Education full-time (more than a year)

    Pros

    I liked some of my peers.

    Cons

    NO work life balance, high pressure environment, Admissions department is a cold-call sales center, schedules are terrible and irregular.

    Advice to ManagementAdvice

    Be HONEST about what the Admissions Advisor role is. Don't pitch it as a Counselor role when it's a Sales position. Effective Leadership Training would be helpful, rather than having DOA's threatening their Advisor's job security, or advising their Advisors to tell single parents to not feed their kids for a week to pay their application fee. (having been a single mother in the past...let me tell you - any school suggesting that to me when I was exploring going to college would have immediately been crossed off the list and I would have shared my reasoning with anyone willing to listen.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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