Career Education

  www.careered.com
  www.careered.com
Work in HR? Unlock Free Profile

Career Education Reviews

Updated September 23, 2014
Updated September 23, 2014
170 Reviews
2.5
170 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Scott W. Steffey
29 Ratings

Review Highlights

Pros
  • It's a solid 40 hours a week and the work/life balance is acceptable (in 12 reviews)

  • Great people, good management style overall (in 10 reviews)


Cons
  • Upper Management approves technology releases without a care for student experience (in 8 reviews)

  • Work/life balance is ok because they don't make you stay late (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Solid team, Shaky Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Developer  in  Schaumburg, IL
    Former Employee - Senior Developer in Schaumburg, IL

    I worked at Career Education full-time for more than 3 years

    Pros

    The I.T. department has some terrific people with solid skills.
    The work is meaningful and has a direct impact on students, faculty and staff.

    Cons

    Upper I.T. management is aloof and completely removed from day-to-day operations except to take credit for big initiatives and place blame during a crisis.
    Therefore, middle management is populated by heads-down drones who protect their turf and upstream reputations but care little about their projects and people.

    Advice to ManagementAdvice

    Revive employee engagement by involving developers and their managers in project planning and design. Reward employees for quality outcomes assessed by the users and recognize that less-than-successful projects are usually a sign that the organization made mistakes which could be used to improve the process for everyone.

    Doesn't Recommend
    Negative Outlook
  2.  

    A job for people without a soul

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Schaumburg, IL
    Former Employee - Anonymous Employee in Schaumburg, IL

    I worked at Career Education full-time for less than a year

    Pros

    -nice people to work with
    - learned just enough about online advertising
    - good salary for my title

    Cons

    - brainless, redundant work with no purpose
    - day consisted of watching leads from different channels
    - horrible benefits
    - business model was focused more on telemarketing and phishing for leads from people who were in no position to seek a degree
    - they were in constant restructuring while I was there
    - senior leadership team was comprised of muppet "yes" men and women just sticking to the talking points

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Advisor  in  Downers Grove, IL
    Current Employee - Admissions Advisor in Downers Grove, IL

    I have been working at Career Education full-time for more than 3 years

    Pros

    Decent Salary
    Management is trying to make a turnaround
    Decent Benefits
    Good Technology

    Cons

    Industry is in trouble
    Company's future is uncertain
    Management has communicated that they consider their employees to be no more than a number
    They has a system called "workforce management" which means that any absence that is not preapproved will be counted as an occurrence and too many of them can lead to your losing your job even if you have accrued enough time off to take them
    freeze on raises and decrease in some benefits
    Management makes changes all the time without thinking them through; they are looking for quick fix

    Advice to ManagementAdvice

    Think long term. Think. Get rid of workforce management. Do not penalize employees for legitimate use of sick time.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    My department was great, the rest...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Career Education full-time for more than 3 years

    Pros

    The people were amazing. Wonderful co-workers and mid-level management who were supportive and did a great job coaching and motivating.
    Compensation was good.
    Within my department, work-life balance was good.
    We were encouraged to be innovative, and our suggestions were took to heart and often implemented.

    Cons

    I would be surprised if they remain open through the end of 2014.
    Benefits are exceptionally expensive, and got more and more limited each year.
    Work-life balances for some groups was poor, who often had to work very undesirable hours/schedules.
    Constant changes in senior management, which led to a lot of finger pointing and massive procedural changes which sometimes helped temporarily (often not) but caused issues in the long term.
    Few people understood who to run/manage a contact center.
    Closed an entire call center due to poor overall management over many years, and displaced over 100 employees.

    Unfortunately, while it used to be great it is now a sinking ship. I would be surprised if they were still open through the end of 2014.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    For the love of God, don't do it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student-Facing Role  in  Schaumburg, IL
    Former Employee - Student-Facing Role in Schaumburg, IL

    I worked at Career Education full-time for more than a year

    Pros

    Great coworkers, extremely supportive middle-management, Paycheck cleared while actively employed

    Cons

    Questionable morals (regarding student retention and acquisition efforts), disconnection between written "mission" and actual practice, change too frequent to afford sufficient time to assess procedure, Quality talent was forced to leave as they would either refuse to "tow the line" or they were paid "too much," Persistence of implementation of a platform that caused internal and external frustrations without any attempt to resolve the issues, Low morale for all student-facing groups, benefit package isn't anything to write home about, necessity to fight tooth-and-nail for rightfully owed pay following separation from the company

    Advice to ManagementAdvice

    In my particular SBU, everyone at the VP level should resign if they truly care about the students. It is terrible business practice to push forward with a platform that is non-functioning, despite open admission that the platform will not be fixed in an acceptable time-frame. Immoral labor practices complicated the situation, and many layoffs forced top talent to leave the organization. The organization has become purely volume driven, concerned purely with the attraction, admission, and retention of any student (quite literally any individual with a pulse and capable of securing Federal Title IV funding-note that there is no literacy requirement). There is a necessity to revise the "target market" to consist of someone more than a medically living human in order to attract students with some semblance of academic ability. I would only recommend this position to someone in desperate need of a paycheck (if McDonalds had refused to hire them), and even then only as a temporary position until a "real" job can be secured. After all, that's how senior management treats employees...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Admissions  in  Downers Grove, IL
    Current Employee - Director of Admissions in Downers Grove, IL

    I have been working at Career Education full-time for more than 3 years

    Pros

    Competitive salary, great training opportunities, great place to start your career.

    Cons

    Poor management with high expectations with no growth opportunity

    Advice to ManagementAdvice

    Take accountability

    Recommends
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Nothing bad to say, health of company is scary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Faculty  in  Schaumburg, IL
    Former Employee - Faculty in Schaumburg, IL

    I worked at Career Education full-time for more than 8 years

    Pros

    Work/life Balance, coworkers, ability to help others achieve goals.

    Cons

    Health of company (closing several locations), salary, quality of new enrollments (students)

    Advice to ManagementAdvice

    Get back to basics. Look at the type of students you enroll. If you enroll students that do not have the ability to learn at a college level, that is the type of student you will continue to enroll. Try enrolling students that will be successful and will bring their friends! The good students do not want to be in class with students that are holding them back either from behavior issues or their inability to read or comprehend information.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    A Machine for milking the taxpayer and families

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director
    Former Employee - Director

    I worked at Career Education full-time for more than a year

    Pros

    Some of the people were good to work with.
    Many of the workers really wanted to do a good job of educating and running the company.

    Cons

    Lots of cons:
    - horrible stress level, leading to depression and disease
    - Upper and middle management focus on money with no attention to the effect on quality of education

    Advice to ManagementAdvice

    You must give some attention to quality of education - don't just assume that the company structure or slogans will create quality outcomes. Hey, I;m not talking about quality of cash flow or of meeting financial target or enrollment targets. There was a complete disconnect between upper management and "line" management. It appeared that upper management judged middle management only on numbers, and those numbers were only about immediate cash, not about the slightly longer term effect of quality of education. Even when the CEO visited campus, he assumed that the campus president was doing the right things. There was no way for line management to communicate about non-financial issues.

    I believe the company started out with some good values - the CEO had a list of sayings that were excellent. But the company was also founded from the mentality of a student recruiter - high volume, low yield recruiter. At the end of the day, that is the only thing recruiters are judged on - volume of recruited students. There were good procedures for the faculty, such as calling students that did not show up to class. But the quality of students was not important to management, only the number of students. This led to many students being enrolled that were seriously underqualified.

    There was a lot of non-cooperation between campuses, and much of middle management was caught up in political fights that hurt the company - keep an eye on that.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Excellent Learning Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Career Education full-time for more than 3 years

    Pros

    The students are the most fulfilling aspect of working for this company.

    Cons

    Constant change to meet the bottom line, clear disregard for actual student success.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Great product wrong time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Advisor  in  Chicago, IL
    Former Employee - Admissions Advisor in Chicago, IL

    I worked at Career Education full-time for more than a year

    Pros

    helping people achieve their goal through education

    Cons

    pressure to sale education sometimes questionable ethics

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Career Education Photos

The CEC HQ

+ Add Photo

Worked for Career Education? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.