Carefirst Blue Cross Blue Shield

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Carefirst Blue Cross Blue Shield Reviews

Updated August 11, 2014
Updated August 11, 2014
81 Reviews

3.3
81 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Chester "Chet" Burrell
21 Ratings

Review Highlights

Pros
  • Also opportunities to work from home (in 6 reviews)

  • Work Life Balance, Good People, Location (in 6 reviews)


Cons
  • Pay could be more competitive for the amount of work and responsibilities that are required for the various roles within (in 3 reviews)

  • Very mediocre management at the VP level and Director level (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Positive experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Owings Mills, MD
    Former Employee - Anonymous Employee in Owings Mills, MD

    Pros

    This company offers generous paid time off, corporate discounts programs, excellent training programs and benefits.

    Cons

    Pay could be more competitive for the amount of work and responsibilities that are required for the various roles within.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Potential to be better than it was

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Owings Mills, MD
    Former Employee - Anonymous Employee in Owings Mills, MD

    Pros

    Benefits were pretty good. There company had many initiatives to improve how business got done but was not as good at implementing these changes. The insurance overview training was quite good.

    Cons

    Weak implementation of good ideas. Management was overly distracted by office politics, Reorganizations and layoffs were the order of the day. More than half of the people had multiple changes in jobs or supervisors within CareFirst during the previous 1-1/2 years. Job security was constantly on the mind of the employees.

    Advice to ManagementAdvice

    Reduce the political games and favoritism. With commitment to improve and the diligence to follow through, the company has the potential to become a very good employer.

  3.  

    Management makes or breaks the whole work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Depending on the manager, you can have opportunities for training, promotion, and grooming for management. The benefits are comprehensive, and there are contributory retirement plans.

    Cons

    The wrong manager can set the tone for the whole department, and many of them are promoting a back-biting, fault-finding, unfair system that rewards dishonest, unethical, and obsequious individuals over hardworking truth-tellers.

    Advice to ManagementAdvice

    Watch your revolving door departments and conduct anonymous exit interviews.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Excellent Experience. Great Products, Good pay and benefits!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Washington, DC
    Former Employee - Account Executive in Washington, DC

    Pros

    Excellent experience! Great products! Good pay and benefits!

    Cons

    Heavy work load busy month of March!

    Recommends
    Positive Outlook
  6.  

    An OK place to start a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reporting Analyst  in  Baltimore, MD
    Current Employee - Reporting Analyst in Baltimore, MD

    Pros

    There are a lot of moving parts to the company... Joining the right team will help build you and your career. The IT dept is excellent

    Cons

    Easily carried away with projects and lower level staff are forgotten and basically left alone... Management needs to be more engaging

    Negative Outlook
    Approves of CEO
  7.  

    The company, department, and demands are challenging.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CD Claims Processor III  in  Owings Mills, MD
    Current Employee - CD Claims Processor III in Owings Mills, MD

    Pros

    Job security. Too much work. Never lacking for things to work on.

    Cons

    Too much work at times. Although I prioritze very well, still too much work. I do the work of 4 people but that's okay, I feel valued for it.

    Advice to ManagementAdvice

    Help associates climb the corporate ladder. Really sit down with them and advise them on what they need to do in order to get a leg up. And follow through--postponements do not count.

    Recommends
    Positive Outlook
    Disapproves of CEO
  8.  

    Decent benefits but lack of promotional opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Communications Representative  in  Baltimore, MD
    Current Employee - Communications Representative in Baltimore, MD

    Pros

    Company has a good reputation in the community. Provides employees with decent benefits and fun wellness activities.

    Cons

    Poor pay and management rarely promotes from within.

    Advice to ManagementAdvice

    Recognize and utilize your internal talent.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Culture is starving, as there's no strategy in place to eat.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    Pros

    Great Industry to be in, plenty of spending in Operations of Insurance from Federal. No transparency to employees on the vision or roadmap

    Cons

    Pathetic work culture. Everyone tries to pull the other down! Leadership is pretty shady. Talent doesn't count. Only way to get your ideas moving is to lobby excessively by penetrating in to the mafia of leaders.

    Advice to ManagementAdvice

    Value people. Don't be insecure. Help your team members grow, so you can grow.

    Doesn't Recommend
    Negative Outlook
  10. 1 person found this helpful  

    Great company....some not so great people running it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD

    Pros

    Great company atmosphere from a macro POV...lots of paid holidays and some opportunities for upward mobility. Plenty of networking opportunities available.

    Cons

    Cuts come out of the blue so make sure you have a plan B. Management needs work regarding their communication skills and personal accountability.

    Advice to ManagementAdvice

    Practice what you preach...

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    CASCI

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good benefits, incentive checks, pay, gym, fun activities, opportunities to grow, tuition reimbursement, paid vacation and lots of paid holidays.

    Cons

    OT presented as an opportunity. Employees who has been around along time, have a sense of entitlement. Not being able to park on the lot.

    Advice to ManagementAdvice

    Micromanagement or not managing enough. A standard for management would be better.

    Neutral Outlook
    Disapproves of CEO

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