Carefirst Blue Cross Blue Shield

  www.carefirst.com
  www.carefirst.com
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Carefirst Blue Cross Blue Shield Reviews

Updated September 18, 2014
Updated September 18, 2014
84 Reviews
3.3
84 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Chester "Chet" Burrell
22 Ratings

Review Highlights

Pros
  • Also opportunities to work from home (in 6 reviews)

  • Work Life Balance, Good People, Location (in 6 reviews)


Cons
  • Pay could be more competitive for the amount of work and responsibilities that are required for the various roles within (in 3 reviews)

  • Very mediocre management at the VP level and Director level (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Overall this is a good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Examiner  in  Baltimore, MD
    Former Employee - Claims Examiner in Baltimore, MD

    I worked at Carefirst Blue Cross Blue Shield full-time for more than 8 years

    Pros

    Good benefits, flex time and training

    Cons

    Supervisors are always in meetings, not there to supervise their area.

    Recommends
    No opinion of CEO
  2.  

    I love working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Broker Billing  in  Washington, DC
    Current Employee - Broker Billing in Washington, DC

    I have been working at Carefirst Blue Cross Blue Shield full-time for more than a year

    Pros

    Great pay, endless opportunity for career advancement no matter what your specialty is! They are so understanding. The turn over rate isnt high, they hire as needed and let go as warrented.

    Cons

    I'm contractual and working to become a carefirst associate :(

    Advice to ManagementAdvice

    Keep up the great work

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Enjoyed many years, because it was relatively easy to skate by...but never realized how much opportunity I was missing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical & Networks
    Former Employee - Medical & Networks

    I worked at Carefirst Blue Cross Blue Shield full-time for more than 10 years

    Pros

    Work life friendly
    Easy if you're competent

    Cons

    Not challenging
    Not innovative and rewarding
    Pay is not competitive, even to other blues plans

    Advice to ManagementAdvice

    Challenge leadership to challenge staff.

    Reward improvement and excellence.

    Embrace change or continue to miss out on future opportunities.

    Pay market rates or continue to only have ability to hire entry level or mediocre staff. Improve recruiting, offer relocation when appropriate, invest in top staff. Develop mentoring and "rising talent" programs.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Potential to be better than it was

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Owings Mills, MD
    Former Employee - Anonymous Employee in Owings Mills, MD

    I worked at Carefirst Blue Cross Blue Shield full-time for less than a year

    Pros

    Benefits were pretty good. There company had many initiatives to improve how business got done but was not as good at implementing these changes. The insurance overview training was quite good.

    Cons

    Weak implementation of good ideas. Management was overly distracted by office politics, Reorganizations and layoffs were the order of the day. More than half of the people had multiple changes in jobs or supervisors within CareFirst during the previous 1-1/2 years. Job security was constantly on the mind of the employees.

    Advice to ManagementAdvice

    Reduce the political games and favoritism. With commitment to improve and the diligence to follow through, the company has the potential to become a very good employer.

  6.  

    Management makes or breaks the whole work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Carefirst Blue Cross Blue Shield full-time for more than 5 years

    Pros

    Depending on the manager, you can have opportunities for training, promotion, and grooming for management. The benefits are comprehensive, and there are contributory retirement plans.

    Cons

    The wrong manager can set the tone for the whole department, and many of them are promoting a back-biting, fault-finding, unfair system that rewards dishonest, unethical, and obsequious individuals over hardworking truth-tellers.

    Advice to ManagementAdvice

    Watch your revolving door departments and conduct anonymous exit interviews.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Positive experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Owings Mills, MD
    Former Employee - Anonymous Employee in Owings Mills, MD

    I worked at Carefirst Blue Cross Blue Shield full-time for more than 3 years

    Pros

    This company offers generous paid time off, corporate discounts programs, excellent training programs and benefits.

    Cons

    Pay could be more competitive for the amount of work and responsibilities that are required for the various roles within.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Excellent Experience. Great Products, Good pay and benefits!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Washington, DC
    Former Employee - Account Executive in Washington, DC

    I worked at Carefirst Blue Cross Blue Shield full-time for more than 5 years

    Pros

    Excellent experience! Great products! Good pay and benefits!

    Cons

    Heavy work load busy month of March!

    Recommends
    Positive Outlook
  9.  

    An OK place to start a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reporting Analyst  in  Baltimore, MD
    Current Employee - Reporting Analyst in Baltimore, MD

    I have been working at Carefirst Blue Cross Blue Shield

    Pros

    There are a lot of moving parts to the company... Joining the right team will help build you and your career. The IT dept is excellent

    Cons

    Easily carried away with projects and lower level staff are forgotten and basically left alone... Management needs to be more engaging

    Negative Outlook
    Approves of CEO
  10.  

    The company, department, and demands are challenging.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CD Claims Processor III  in  Owings Mills, MD
    Current Employee - CD Claims Processor III in Owings Mills, MD

    I have been working at Carefirst Blue Cross Blue Shield full-time for more than 8 years

    Pros

    Job security. Too much work. Never lacking for things to work on.

    Cons

    Too much work at times. Although I prioritze very well, still too much work. I do the work of 4 people but that's okay, I feel valued for it.

    Advice to ManagementAdvice

    Help associates climb the corporate ladder. Really sit down with them and advise them on what they need to do in order to get a leg up. And follow through--postponements do not count.

    Recommends
    Positive Outlook
    Disapproves of CEO
  11.  

    Decent benefits but lack of promotional opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Communications Representative  in  Baltimore, MD
    Current Employee - Communications Representative in Baltimore, MD

    I have been working at Carefirst Blue Cross Blue Shield full-time

    Pros

    Company has a good reputation in the community. Provides employees with decent benefits and fun wellness activities.

    Cons

    Poor pay and management rarely promotes from within.

    Advice to ManagementAdvice

    Recognize and utilize your internal talent.

    Recommends
    Neutral Outlook
    No opinion of CEO

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