Carefirst Blue Cross Blue Shield

  www.carefirst.com
  www.carefirst.com

Carefirst Blue Cross Blue Shield Reviews

Updated December 17, 2014
Updated December 17, 2014
98 Reviews
3.5
98 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Chester "Chet" Burrell
31 Ratings

Review Highlights

Pros
  • Good work/life balance, good benefits, mostly nice people (in 11 reviews)

  • Also opportunities to work from home (in 6 reviews)


Cons
  • Pay could be more competitive for the amount of work and responsibilities that are required for the various roles within (in 3 reviews)

  • highly unorganized company, no communication, office politics are horrible (feel like im back in middle school with a bunch of old girls) (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good experience.

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Carefirst Blue Cross Blue Shield

    Pros

    Excellent CEO and workplace morale.

    Cons

    Normal minor individual issues with coworkers.

    Recommends
    Approves of CEO
  2.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carefirst Blue Cross Blue Shield

    Pros

    Excellent place to work. Many long-term employees here because the benefits are good, the people are great, etc.

    Cons

    Due to the competitiveness in the health insurance sector they expect much of you here. They're always asking more.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Be very carefull

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Carefirst Blue Cross Blue Shield

    Pros

    Good people, dedicated, trust worthy

    Cons

    Questionable Ethics by Senior Management; Promotion is based on "Face time" with CEO, not on performance or dedication.

    Advice to ManagementAdvice

    Remember - you are in the State of Maryland, serving its population, not your interests.

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Document Control/Mail Clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mail Clerk in Charlotte, NC
    Former Employee - Mail Clerk in Charlotte, NC

    I worked at Carefirst Blue Cross Blue Shield full-time (more than 10 years)

    Pros

    I had a great job with many tasks that I enjoyed on a daily basis I was back up for the receptionist. I was always ready for new challenges, which we were always in learning basis.

    Cons

    The healthcare has grown but not in this area so my company moved to Virginia and the Washington area . We had great benefits and many perks for the employee.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good Healthcare Company in Mid-Atlantic Region

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Owings, MD
    Current Employee - Anonymous Employee in Owings, MD

    I have been working at Carefirst Blue Cross Blue Shield full-time (more than 8 years)

    Pros

    CareFirst overall is a good healthcare company with wonderful benefits. The general direction of the company continues to be positive.

    Cons

    There are few opportunities for advancement, as CareFirst upper management are tenured (mostly 15 yrs +). The company overall would be stronger there were more opportunities for advancement by offering more cross-training of the staff.

    Advice to ManagementAdvice

    Offer more opportunities to train/cross-train talented staff so they can continue to grow with the company.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Program Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Baltimore, MD
    Current Employee - Program Manager in Baltimore, MD

    I have been working at Carefirst Blue Cross Blue Shield full-time (more than 5 years)

    Pros

    CEO is fiercely about service and digital movement and fully willing to rework healthcare for service. It is a crazy time for healthcare and lots of demand from the market to increase number of insureds and Burrell takes this mission seriously as the head of the largest Not for profit in the area.

    Cons

    Very degree centric....no degree, limited options, regardless of delivery history. Tough breaking through old regime but if the data is on your side, magic can be worked.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Comfortable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Analyst in Baltimore, MD
    Current Employee - Quality Analyst in Baltimore, MD

    I have been working at Carefirst Blue Cross Blue Shield full-time (more than 5 years)

    Pros

    Being a full time teleworker is great.

    Cons

    I wish the raises and pay were better, but who doesn't.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    marketing intern

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Carefirst Blue Cross Blue Shield as an intern

    Pros

    competitive compensation for an internship

    Cons

    not a very close, cohesive culture. not very open to employees who don't have a business background

  10.  

    Stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Washington, DC
    Former Employee - Customer Service Representative in Washington, DC

    I worked at Carefirst Blue Cross Blue Shield full-time (more than an year)

    Pros

    Pay and making a difference.

    Cons

    Management does not assist, everyone out for self. High school environment. Just horrible...and the way customers and providers are treated is horrible as well.

    Advice to ManagementAdvice

    Assist employees when needed. Strive for a more professional environment.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Experienced Manager Feeling Disengaged

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Baltimore, MD
    Current Employee - Manager in Baltimore, MD

    I have been working at Carefirst Blue Cross Blue Shield full-time (more than 10 years)

    Pros

    Great benefits for long term employees, central locations, and depending on who you report to opportunities for training

    Cons

    More and more long term associates who still have a lot to contribute are feeling as if they're being pushed out in favor of younger MBAs - as if they don't even exist. Leadership has a back biting and punitive attitude. The average worker finds it difficult to get work done when leadership is fighting with one another. Especially in IT there is a mentality to grab credit and place blame on a daily basis contributing to stress and poor morale.

    Advice to ManagementAdvice

    Don't ignore associates who have experience and still bring value to help transform this company and keep it going into the future. This company got to where it is today by people who didn't necessarily have an MBA and they are still the backbone of what happens daily (as evidenced by who the MBAs go to to get their work done). Make sure there is a healthy mix of new and seasoned. The All Associate Survey doesn't begin to tell the truth of what is actually happening.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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