Caribou Coffee Reviews

Updated August 28, 2015
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2.9
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Approve of CEO
Caribou Coffee President and CEO Mike Tattersfield
Mike Tattersfield
62 Ratings

Pros
  • You get a free drink for each shift you work, and also a free half pound of coffee each week (in 17 reviews)

  • Free 1/2 pound of beans per week (in 12 reviews)

Cons
  • Trust in upper management is just not there (in 25 reviews)

  • There were no shift supervisors and the storage room was a mess (in 20 reviews)

More Pros and Cons

121 Employee Reviews

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  1. Good Starting Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Woodbury, MN
    Current Employee - Team Member in Woodbury, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Caribou Coffee part-time (Less than a year)

    Pros

    Friendly Coworkers, Flexible Schedule, Great Discounts The environment is relaxed and friendly (with the exception of morning hours). It's easy to find coworkers to cover shifts. You get a free drink every shift, as well.

    Cons

    Little Breaks, Low Pay Especially if you work a busy shift, it feels never ending. You get really tired standing there for 5+ hours.


  2. Fast paced job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista, Shift Supervisor in Minneapolis, MN
    Former Employee - Barista, Shift Supervisor in Minneapolis, MN

    Pros

    Free shift drink, tips, good co workers

    Cons

    Lots of standing, no breaks, manager wasn't flexible with scheduling


  3. Helpful (1)

    Store manager

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Bloomington, MN
    Current Employee - Manager in Bloomington, MN
    Positive Outlook
    Approves of CEO

    Pros

    Coffee, customers, staff are nice

    Cons

    Even though hourly, you are expected to be available at all times.

    Advice to Management

    Fewer promo's, let people take time off, pay people more so we get quality employees. Allow Work - life balance that you talk about so much.


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  5. Not worth it.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Minneapolis, MN
    Current Employee - Team Member in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Caribou Coffee (More than a year)

    Pros

    Half pound of coffee every week, usually good coworkers, some nice regulars. You get 30% off merchandise, which is a great deal or a ripoff depending on the merch.

    Cons

    Extremely low pay for a company that expects an unrealistic amount of commitment, management doesn't work with team, new hires get more pay than old employees from the start

    Advice to Management

    Respect good employees.


  6. Sr. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Store Manager in Plymouth, MN
    Current Employee - Senior Store Manager in Plymouth, MN
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Caribou Coffee (More than 8 years)

    Pros

    Fun environment, love the product, love working with people.

    Cons

    Having to constantly sell beans.


  7. Ok

    Former Employee - Store Manager in Rosemount, MN
    Former Employee - Store Manager in Rosemount, MN

    I worked at Caribou Coffee full-time (More than 3 years)

    Pros

    Good team at store level

    Cons

    Expect too much for too little money.


  8. Great Place to Work, But It Wears You Down

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Saint Paul, MN
    Current Employee - Shift Supervisor in Saint Paul, MN

    I have been working at Caribou Coffee part-time (More than a year)

    Pros

    Free coffee, great atmosphere, cool co-workers, decent pay

    Cons

    Not clear enough communication, on your feet for long periods of time, hard to schedule


  9. Helpful (1)

    Assistant manager

    Current Employee - Assistant Manager in Monticello, MN
    Current Employee - Assistant Manager in Monticello, MN
    Recommends
    Positive Outlook

    I have been working at Caribou Coffee full-time (More than a year)

    Pros

    Great work environment. Second home

    Cons

    Under paid. A lot of hard work

    Advice to Management

    Pay your employees more. They work to hard


  10. Assistant manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Edina, MN
    Current Employee - Assistant Manager in Edina, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Caribou Coffee full-time

    Pros

    Free coffee, minimal stress and fun work.

    Cons

    Not an efficient system for getting promotions and recognition.


  11. review on employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burnsville, MN
    Former Employee - Anonymous Employee in Burnsville, MN

    I worked at Caribou Coffee (Less than a year)

    Pros

    Great ability to get 40 hours a week

    Cons

    Very poor management. Most do not know how to handle situation.

    Advice to Management

    Keep it professional and stop putting friends before anyone else



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