Caribou Coffee Reviews

Updated June 26, 2015
121 reviews filtered by
  • Minnesota
  • Any Job Title
  • Any Status
Employment Status

Reset
3.0
Rating Trends
Recommend to a friend
Approve of CEO
Caribou Coffee President and CEO Mike Tattersfield
Mike Tattersfield
62 Ratings

Pros
  • You get a free drink for each shift you work, and also a free half pound of coffee each week (in 17 reviews)

  • Free 1/2 pound of beans per week (in 12 reviews)

Cons
  • Trust in upper management is just not there (in 25 reviews)

  • There were no shift supervisors and the storage room was a mess (in 20 reviews)

More Pros and Cons

121 Employee Reviews

Sort: Popular Rating Date
  1. Great Place to Work, But It Wears You Down

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Saint Paul, MN
    Current Employee - Shift Supervisor in Saint Paul, MN

    I have been working at Caribou Coffee part-time (More than a year)

    Pros

    Free coffee, great atmosphere, cool co-workers, decent pay

    Cons

    Not clear enough communication, on your feet for long periods of time, hard to schedule


  2. Sr. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Store Manager in Plymouth, MN
    Current Employee - Senior Store Manager in Plymouth, MN

    I have been working at Caribou Coffee (More than 8 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Fun environment, love the product, love working with people.

    Cons

    Having to constantly sell beans.


  3. Ok

    Former Employee - Store Manager in Rosemount, MN
    Former Employee - Store Manager in Rosemount, MN

    I worked at Caribou Coffee full-time (More than 3 years)

    Pros

    Good team at store level

    Cons

    Expect too much for too little money.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Assistant manager

    Current Employee - Assistant Manager in Monticello, MN
    Current Employee - Assistant Manager in Monticello, MN

    I have been working at Caribou Coffee full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great work environment. Second home

    Cons

    Under paid. A lot of hard work

    Advice to Management

    Pay your employees more. They work to hard


  6. Assistant manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Edina, MN
    Current Employee - Assistant Manager in Edina, MN

    I have been working at Caribou Coffee full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Free coffee, minimal stress and fun work.

    Cons

    Not an efficient system for getting promotions and recognition.


  7. Decent job depending on the location and manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Shift Supervisor in Duluth, MN
    Former Employee - Shift Supervisor in Duluth, MN

    I worked at Caribou Coffee (More than a year)

    Pros

    A great atmosphere to work in, for the most part, and good discounts and benefits

    Cons

    Stressful when busy and/or understaffed which was all of the time at the location I worked. VERY high turnover rates. Low pay

    Advice to Management

    Take care of your employees and the company will succeed!


  8. review on employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burnsville, MN
    Former Employee - Anonymous Employee in Burnsville, MN

    I worked at Caribou Coffee (Less than a year)

    Pros

    Great ability to get 40 hours a week

    Cons

    Very poor management. Most do not know how to handle situation.

    Advice to Management

    Keep it professional and stop putting friends before anyone else


  9. Great, maintainable job to have

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista, Shift Supervisor in Owatonna, MN
    Current Employee - Barista, Shift Supervisor in Owatonna, MN

    I have been working at Caribou Coffee full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good hours, good people, great coffee

    Cons

    Early mornings, and smelling like coffee all the time

    Advice to Management

    n/a


  10. High turnover - Lack of development

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Saint Paul, MN
    Current Employee - Shift Supervisor in Saint Paul, MN

    I have been working at Caribou Coffee part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Nice co-workers, better work environment than other fast food/drink places

    Cons

    Very poor pay, not competitive and leads to high turnover and bad customer service

    Advice to Management

    Increase Pay!!!


  11. Great job with great benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASM in Bloomington, MN
    Current Employee - ASM in Bloomington, MN

    I have been working at Caribou Coffee full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    1/2 lb. coffee every week, 30% discount, get to meet a lot of different people, free shift drink, good benefits, flexible schedule

    Cons

    There is a lot of cleaning



Showing 121 of 333 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.