Caribou Coffee

www.cariboucoffee.com

Caribou Coffee Reviews

Updated January 25, 2015
Updated January 25, 2015
292 Reviews
3.2
292 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Caribou Coffee President and CEO Mike Tattersfield
Mike Tattersfield
146 Ratings

Review Highlights

Pros
  • Plus you get a free half pound of coffee every week and a free shift drink every time you work (in 17 reviews)

  • Free 1/2 pound of beans every week (in 12 reviews)


Cons
  • Upper management lack of communication and really poor distribution of product (in 25 reviews)

  • There were no shift supervisors and the storage room was a mess (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in Ramsey, MN
    Former Employee - Shift Supervisor in Ramsey, MN

    I worked at Caribou Coffee full-time (less than a year)

    Pros

    Management and corporate are very eager to help with employee growth.

    Cons

    Lack of communication and labor. No meetings and employee reviews were extremely brief and vague.

    Advice to ManagementAdvice

    Consider setting aside labor for meetings and taking the extra time to offer employee feedback.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Friendly people, fast-paced environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Kansas City, MO
    Current Employee - Team Member in Kansas City, MO

    I have been working at Caribou Coffee

    Pros

    People love coffee, so most of the time they're in a pretty good mood! It's fun meeting lots of people in your community. The work was fairly easy and perks included coming home smelling like coffee and lots of free drinks. It definitely seemed like Caribou was apt to promote from within, so if you were interested in climbing the ladder, there were certainly opportunities to do so.

    Cons

    Lots of mandated up-selling, it's uncomfortable to push products on people, but it's good sales experience for someone new to the working world!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Awesome place to work!

    Current Employee - Team Member
    Current Employee - Team Member

    I have been working at Caribou Coffee

    Pros

    My time as a Team Member with Caribou Coffee has been one of the most insightful experiences I have had with any organization. They know how to make their associates feel important and a fulfillment of a good job. I would love to work for their corporate headquarters.

    Cons

    I don't think there is anything that I would change about the way Caribou is currently treating their associates or their customers. This is an all-around awesome company to be part of!

    Recommends
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  5.  

    Good Pay, Great Benefits And Tons Of Opportunities For Those That Want It

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Minneapolis, MN
    Former Employee - Store Manager in Minneapolis, MN

    I worked at Caribou Coffee full-time (more than 8 years)

    Pros

    Great people, great (fantastic, amazing) coffee. Management are very open to communication and are invested in your future, even if that means outside of the company. Store management training has equal focus on people and finances - your team has a lot of opportunity to help you grow. There is a very strong "family" atmosphere.

    Cons

    There were occasions when upper level management missed talent by forming opinions too early on resulting in unnecessary turnover

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    My Family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member in Chicago, IL
    Former Employee - Team Member in Chicago, IL

    I worked at Caribou Coffee part-time (more than a year)

    Pros

    Working here brought me more than a way to pay my bills. It introduced me to the people I would soon consider my best friends. The Caribou culture facilitates a family-like atmosphere in the workplace. It garners respect for one another and an enjoyable friendly work environment.

    Cons

    Minimum wage, and unfortunately has closed many of its locations

    Advice to ManagementAdvice

    Keep up the good work on making caribou coworkers feel like your family.

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    Great Experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Caribou Coffee

    Pros

    Fun, good coworkers, and gained great multitasking skills

    Cons

    Stressful at times because very fast-paced

  8. 1 person found this helpful  

    Pretty amazing company, overall.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Lakeville, MN
    Former Employee - Store Manager in Lakeville, MN

    I worked at Caribou Coffee full-time (less than a year)

    Pros

    • company treats you like a human, not just another nameless drone.
    • free drinks everyday you work, free 1/2 lb of beans every week, 30% off all the time at any caribou
    • really fun coworkers

    Cons

    • early hours
    • lots of promotions
    • constant push to sell beans and merch

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Barista

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Vermillion, SD
    Former Employee - Barista in Vermillion, SD

    I worked at Caribou Coffee full-time (less than a year)

    Pros

    Friendly, outgoing and awesome staff

    Cons

    None really to be concerned with

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Caribou Excellence

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Caribou Coffee

    Pros

    Great people who are encouraging through training and open to creative ideas.

    Cons

    People have different ideas and aren't always so excited to work there.

    Advice to ManagementAdvice

    Love you guys!

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager in Detroit, MI
    Former Employee - District Manager in Detroit, MI

    I worked at Caribou Coffee full-time (more than 5 years)

    Pros

    Great company culture, manageable work load, high support from Regional management and above, fun atmosphere, and great focus on career development.

    Cons

    Salaries need to be a little more competitive.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO

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