Caribou Coffee Reviews

Updated April 19, 2015
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Employee Reviews

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  1. Talks a great game, produces a toxic environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Minneapolis, MN
    Current Employee - Shift Supervisor in Minneapolis, MN

    I have been working at Caribou Coffee

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Fun coworkers, great regulars (customers).

    Cons

    Bean sales are all that matter. Literally the only thing that matters to upper managment are bean sales. It's cult like. They send dozens of emails a day asking for alomst hourly updates.
     No breaks. I honestly don't know how they legally get away with it. Expect a class action lawsuit in the next couple years. You will be expected to work 8 hours without even a 5 minute break.

    Advice to Management

    Treat your employees with respect.

  2. Helpful (1)

    If you love coffee you'll love working for Caribou....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Saint Paul, MN
    Current Employee - Team Member in Saint Paul, MN

    I have been working at Caribou Coffee part-time (more than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    *Free 1/2 lb. of coffee every week
    *Gain knowledge of coffee and tea
    *30% employee discount

    Cons

    *Constant rollover
    *Strict District Managers that do not take the time to get to know the store or the employees and therefore, there is a strange atmosphere when the DM's are in the store
    *Unhappy managers - In three years working at one store I had four different managers and at one point we went over two months without any manager.

    Advice to Management

    Know your employees and treat them well. We run the store and most of the time the employees love working here so being thoughtful would be nice.

  3. Tiring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Minneapolis, MN
    Current Employee - Store Manager in Minneapolis, MN

    I have been working at Caribou Coffee

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It's a coffee house environment! :)

    Cons

    Zero work life balance. Unrealistic expectations mandated from the gods above.

    Advice to Management

    Honoring the culture you write on paper would be start.

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  5. Great company overall - most field roles are under paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager in Minneapolis, MN
    Current Employee - District Manager in Minneapolis, MN

    I have been working at Caribou Coffee full-time (more than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Values and people in originization are amazing

    Cons

    Compared to peers in other similar fields - field level roles from TM to DM are under paid.

  6. Disfunctional, political, lacking process, lacking boundaries

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Caribou Coffee

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great products and great brand

    Cons

    Disfunctional, political, lacking process, fun

    Advice to Management

    Disfunctional, political, lacking process

  7. Broken Promises, Corporate is King and you are their serfs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Edina, MN
    Former Employee - Assistant Store Manager in Edina, MN

    I worked at Caribou Coffee full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible Hours
    Co-workers are nice
    Simply Job Responsibilities
    Always hiring
    Free Coffee

    Cons

    Terrible corporate structure - Corporate does not follow their own rules, they do anything they want, etc.
    Terrible pay
    Annoying and Rude Customers
    Culture of creating whiny and needy customers
    Broken expectations and promises by corporate for advancement
    Too many sales gimmicks and events, annoys customers and turns them into rude, whiny people

    Advice to Management

    Care more about those under you. THEY make your job a reality and THEY are also the ones in the front lines who sweat and bleed for you so that you can take a vacation in Bermuda while they suffer to make ends meet. Share some of the wealth!

  8. The experience was fun and energetic. A bonus if you had a good manager and staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member in Minneapolis, MN
    Former Employee - Team Member in Minneapolis, MN

    I worked at Caribou Coffee

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good compensation for being an employer. Nice customers and fun atmosphere

    Cons

    Management switches or bad managers. New rules and standards.

    Advice to Management

    Be fair and consistent

  9. Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in Ramsey, MN
    Former Employee - Shift Supervisor in Ramsey, MN

    I worked at Caribou Coffee full-time (less than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Management and corporate are very eager to help with employee growth.

    Cons

    Lack of communication and labor. No meetings and employee reviews were extremely brief and vague.

    Advice to Management

    Consider setting aside labor for meetings and taking the extra time to offer employee feedback.

  10. SOOO fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Minneapolis, MN
    Current Employee - Store Manager in Minneapolis, MN

    I have been working at Caribou Coffee full-time (more than 8 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I love the people I work with and my regulars!

    Cons

    Can be crazy busy at times & a lot of pressure to make bean goals.

    Advice to Management

    Be consistent and follow through with things you say.

  11. Great first job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member in Shakopee, MN
    Former Employee - Team Member in Shakopee, MN

    I worked at Caribou Coffee part-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Able to create a schedule that works for you with your manager. Working with overall like minded people that enjoy having fun while working. Discounts on the products are hard to beat!

    Cons

    Have to be willing to work early hours. Have to be able to handle stress in a fast-paced environment.

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