Caribou Coffee Reviews
Discount and free half pound coffee every week (in 14 reviews)
Free 1/2 pound of beans per week (in 10 reviews)
Upper management lack of communication and really poor distribution of product (in 24 reviews)
Also, she favors shift supervisors over team members which makes us feel belittled and unimportant (in 18 reviews)
Pros – Good people to work with
Cons – Store Managers should not bicker so much
Advice to Senior Management – Allow people who show drive to move from Barista positions into Management positions
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
Pros – It was a good place to learn about the industry.
Cons – Team members do not earn much.
Pros – Great Company to work for! Job advancement opportunities, using your strengths effectively day-to-day, and loving your job!
Cons – More competitive compensation for employees working in the field i.e TMs, SSs, ASMs, SMs, etc.
Advice to Senior Management – Keep on shining!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
Pros – Easy to learn, decent starting pay.
Cons – hard to get the hours you need. Goes from exciting and really busy to absolutely dead on shifts.
Advice to Senior Management – be positive and encourage your team members
1 person found this helpful
Pros – The only good things about working here are the tips, employee discount, and free drinks.
Cons – You're expected to work 9+ hours without a break. Hopefully it's different for other managers, but MY manager consistently fails to look at her employees availability, so all of my coworkers are scheduled at least one shift they can't work per week. Also, she favors shift supervisors over team members which makes us feel belittled and unimportant. Hopefully it's just my manager that doesn't know how to do her job, but this is what my experience at Caribou Coffee has been like.
Advice to Senior Management – You should add in the training videos something about being slave drivers.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
Pros – not too challenging, free / discounted coffee and tea (yum!) , health insurance if needed, cash tips.
Cons – managers (depending on location of course), like to micro-manage which isn't effective in my experience, I transferred to a different location in Chicago and it was the worst idea ever! Manager was very evil and I think was out to get me so I left as soon as I could. My experience at the one in Centerville was awesome though but I think that has to do with the awesome manager!
Advice to Senior Management – Try new approach to managing, your staff is a reflection of you and if you are poorly managing you are only hurting yourself in the end.
Yes, I would recommend this company to a friend
Pros – Co-Workers, Fun Prepping Drinks, Opportunity to Work in Different Stores
Cons – Shifts with no breaks, Expectations ridiculous for pay scale
Advice to Senior Management – Quit treating people like you are "better" than them - most of the employees have second jobs, go to great colleges and work really hard.....some day you might work for THEM.
Yes, I would recommend this company to a friend
Pros – Good company values, easy procedures and training, kind management, corporate wasn't overly-involved like at that other place, more laid-back and cozy welcoming atmosphere for both customers and employees.
Cons – Occasional long shift standing all day, a good deal of cleaning/custodial duties,
Advice to Senior Management – pay a little better (obviously--and i was one of the highest-paid there), give FAR more incentive to want to take on promotion (shift supervisor does 3x the work for 50 cents to a dollar more an hour).
– I'm not optimistic about the outlook for this company
Pros – The people here are very nice co-workers and visitors. The shifts also go very fast as you are working! Good place to come in as a newbie in the work force.
Cons – It takes time to learn how to make a lot of the drinks and you would have to have a pretty open schedule to work here. Also working on Holidays is a bummer.
2 people found this helpful
Pros – Caribou employees are wonderful hardworking people who give far more to this company than they get back. Students, moms and recent grads make my store a great place to work but the company doesn't provide the same thing.
Cons – Poor pay, no vacation pay, no sick time, no raise after over a year nor even a review related to a raise, no breaks. I do mean NO BREAKS. Many at my store are scheduled 8 hours or more and are not offered even a ten minute window to sit down.
Advice to Senior Management – McDonalds, Wal-Mart, Starbucks, Target, Taco Bell, Goodwill, Menards, the list goes on, all offer ten minute breaks for four hour shifts and protected lunches for eight hour shifts. These companies don't tell their employees they need to ask for a break and that it "might be allowed if scheduling and business permit". Caribou, stop presenting yourself as an ethical and concerned corporation while asking your front line employees to be on their feet for eight hours.
No, I would not recommend this company to a friend