Carl Zeiss Meditec Reviews

Updated July 26, 2015
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2.3
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Carl Zeiss Meditec CEO Ludwin Monz
Ludwin Monz
22 Ratings

45 Employee Reviews

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  1. Helpful (2)

    Moving on up, Great People, Fun Place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carl Zeiss Meditec full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Come to ZEISS if you want to work hard, be successful and have fun. New boss is very customer centric. The company did a full analysis of it areas to improve and is making the right changes.

    Cons

    Recent history was not very good in many areas and translated to broken systems and customer satisfaction issues and loss of sales. Recent changes are fixing this and is the reason for the "pros" comment above

    Advice to Management

    Continue losing the dead weight, keep going, don't stop!


  2. Helpful (1)

    Service management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Carl Zeiss Meditec

    Pros

    Carl Zeiss was a great place to work, not it is being squeezed to do more with less

    Cons

    Squeezed by a board who are out of touch with reality

    Advice to Management

    Get out in the real world


  3. Wouldn't recommend to my enemy

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carl Zeiss Meditec full-time (More than 5 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Excellent Medical Benefits and good location

    Cons

    Unprofessionalism is acceptable, no one takes accountability and everyone just seems unhappy.

    Advice to Management

    Management you aren't transparent, seem very secretive and not at all personable.


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  5. Helpful (1)

    Meaningless performance reviews

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, CA
    Former Employee - Anonymous Employee in Dublin, CA

    I worked at Carl Zeiss Meditec full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    If you cannot find a job elsewhere, this company may be a good stepping stone.

    Cons

    The performance reviews do not reflect employee's true contributions to the company. Your score mainly depends on how well you get along with your manager. The employees are allowed to enter comments / disputes about their performance reviews, but the management would not read them. Many good employees became scapegoats for the dysfunctional management or targets of retaliation.

    Advice to Management

    Respond to employee's comments on their performance reviews. Focus on facts, not just the managers' impressions.


  6. Review of Carl Zeiss Meditec

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carl Zeiss Meditec full-time

    Pros

    There are no positive as this place.

    Cons

    Chaotic, no processes, upper management does not value employee and are micromanagers. There is a lot of trust issues at this company. Employees are not fairly compensated according to the workload. This place has a difficult time retaining employees.

    Advice to Management

    Start empowering you employees.


  7. Helpful (7)

    A company on the precipice

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tracy, CA
    Current Employee - Anonymous Employee in Tracy, CA

    I have been working at Carl Zeiss Meditec full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great Tech, overall good people to work with, competitive benefits.. Traditionally European work culture which tended to be more "people" focused.. I write this in past-tense because this is trending the other way unfortunately (even in Europe). Great global community - there really are remarkably talented and personable people you will be working with here. We took a hit recently in the marketplace, but the R&D and business management group seem to have taken the message well. With recent changes to upper management, the arrogant "you will buy the products WE want to make because we are Zeiss" culture is on the way out, and being replaced with a more customer serving / facing culture.

    Cons

    Un-healthy Sales & Service culture in the US market. There is a tremendous leadership vacuum here, morale seems to be especially low in Service / Customer Care.. There was recently a change at the top & there is a lot of hope for the "new guy" to turn things around. Overall company morale is down due to a consultant company (think "the Bob's" from Office Space) combing through the company sniffing around for pennies. Layoffs can come seemingly at random.. There was a larger chunk (20 or so?) last October, then 1-5 per month since. This is an "ongoing project" for the next ???, and is like a black cloud hanging over everyone who works here. Even when things are going well, have a good quarter, or successful accomplishment, this is in the back of everyone's mind..

    Advice to Management

    Make a decision, Make the change, be transparent. Don't drag it out in fear you will lose your talent.. You are losing them anyway, maybe for no reason.. EVERYONE thinks they are on the chopping block, even your A-players are out looking.


  8. Helpful (1)

    Legacy name, had great technology, on a downward spiral

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Engineer
    Current Employee - Field Engineer

    I have been working at Carl Zeiss Meditec full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Benefits and pay are fair...

    Cons

    Things totally missing: meticulous planning, two way communication, supporting your employees. The upper and middle management are the most arrogant I have ever encountered, those of us "below them" are not acknowledged, our hard work and motivation are not recognized except with more metrics and loss of benefits. Most of us have or are working on an exit strategy.

    Advice to Management

    It is too late for this management team to fix anything, even if they were capable. Germany can get involved directly and make drastic changes in upper and middle management, there might be hope.


  9. Helpful (2)

    A company that has loses its innovation for a long time.

    Current Employee - Senior Manufacturing Engineer/Test Engineer in Pleasanton, CA
    Current Employee - Senior Manufacturing Engineer/Test Engineer in Pleasanton, CA

    I have been working at Carl Zeiss Meditec (More than 3 years)

    Pros

    Good work and life balance.

    Cons

    Slow for everything... Lack of Innovation for many years.


  10. Helpful (2)

    Good people working at a company with many challenges

    Current Employee - Anonymous Employee in Dublin, CA
    Current Employee - Anonymous Employee in Dublin, CA

    I have been working at Carl Zeiss Meditec

    Neutral Outlook
    Neutral Outlook

    Pros

    My boss is very supportive and communicates effectively. Benefits include three weeks vacation and excellent vision plan. I work with a great group of people. Short commute.

    Cons

    Recent layoffs due to lower than expected earnings have affected morale. Budgets are very limited right now. Many departments are understaffed.

    Advice to Management

    Continue having monthly and quarterly all employee meetings to keep communication lines open and reduce rumors circulating in the work place.


  11. Helpful (1)

    No Customer Service only Revenue driven.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Team Member in Dublin, CA
    Current Employee - Customer Service Team Member in Dublin, CA

    I have been working at Carl Zeiss Meditec

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Eye Care products and solutions. High standard of manufacturing quality. Over the years has brought many innovative market disrupting products to the market. A past leader of Eye Care products.

    Cons

    Over-priced, Top line revenue driven with no care for customers or service employees. Spent hundreds of thousand dollars in a moral initiative "Called Passion to Win". In the U.S. it only netted the complete dismantling of the Field Service team and management over last three years. Most recent Executive Sales/Service team was nothing more than a hatchet team, some who have since quit when the glass ceiling was hit. Current Customer Care executives are running a dismantled and unorganized service organization; and never participated or bought in to the "Passion To Win" training or bought into the Philosophy and they are simply running the service department into the ground, focusing on high margins and top line revenue while not delivering the promise that Zeiss made to its customers five years ago. Has lost its competitive advantage by loosing so many high qualified employees. Turnover at all time highs. Dublin based Customer Care executive team answers to no one and consistently shows its disregard for the Global GoServe team. The Global Service Management project has been a complete failure. The only real global achievement has been driving service prices up on customers. Our customers pay more for less under the disguise of Service Levels that are seldom met. Service Employee Morale in the U.S has hit rock bottom. Few Field Service Reps even try to work a full 40 hours a week. The sole current qualified Service Manager is completely lost and drowning in customer complaints.

    Advice to Management

    The time for advice has long passed. At this point it would be best to continue the re-organization and revamp the Customer Care Executive team. If you really want to change then send those who made the poor decisions to wreck the service team out the door also. Keep an eye on the executives and Directors you hire. Hold them accountable to MBOs that are achieved at the cost of your customer facing employees and customers. No real service management since 2012; reverse your actions since then.



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