Carl's Jr Reviews

Updated September 12, 2014
Updated September 12, 2014
71 Reviews
2.7
71 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Andrew Puzder
18 Ratings

Review Highlights

Pros
  • You get 50% discount on food when you work (in 4 reviews)

  • Schedule flexibility, opportunity for pleasant work environment, fast paced, never dull (in 6 reviews)


Cons
  • disorganized, gossip, angry customers, low pay (in 7 reviews)

  • And one person in drive thru and one to run the front for walk-in customers (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Medford, OR
    Former Employee - General Manager in Medford, OR

    I worked at Carl's Jr full-time for more than a year

    Pros

    Great food- Nice guests- Nice building

    Cons

    Employees not treated well consistently

    Advice to ManagementAdvice

    Screen owners more carefully

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    The best job I've ever had!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carl's Jr

    Pros

    The people are great and the environment is fun!

    Cons

    It is HARD work!! Much harder than I was expecting.

    Advice to ManagementAdvice

    Give clear directions that don't change every few days. Value your people.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    7 years almost do everything.learn a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Daly City, CA
    Former Employee - Assistant Manager in Daly City, CA

    I worked at Carl's Jr full-time for more than 5 years

    Pros

    nice teamwork experience and good customer service , nice people and hardworking team
    learn more knowledge for customer service, safety, cash registers and cleanliness.

    Cons

    hard employee control ,hard schedule make

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Decent Pay, Low Trust

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Leader  in  Woodward, OK
    Current Employee - Shift Leader in Woodward, OK

    I have been working at Carl's Jr full-time for more than 3 years

    Pros

    Decent pay
    health insurance
    loyalty to employees

    Cons

    Low chance of moving up the ladder much within the company.

    Advice to ManagementAdvice

    Pay more attention to your lower management.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Very stressful and expectations ridiculous.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Carl's Jr full-time for more than 10 years

    Pros

    It's a paycheck. Chance to move up if you can handle the stress and hard work. You can take what you learn at Carls Jr, to find a better job.

    Cons

    Extremely stressful, expectations are ridiculous with the labor allotted. Huge menu that is labor intensive. No retirement. No labor credit for sick days or vacation days, so you have to be ahead on labor to be able to use vacation or sick days???!!! General Manager does their job and the lob of 2 employees as well.

    Advice to ManagementAdvice

    Pray that the job market remains tight, since there is little to recommend Carls Jr for a career choice except that it is a job. Offer some sort of retirement option, at least match 2% on 401k contributions. Keep in mind that reduced staffing affects service and morale. No matter how much you threaten jobs and yell at people, they can only do so much. The continuing shortage of management staffing and high management turnover, should tell you something about your business practices.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    shift leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader  in  Lake Havasu City, AZ
    Former Employee - Shift Leader in Lake Havasu City, AZ

    I worked at Carl's Jr part-time for more than 5 years

    Pros

    great crew members most where hard workers but had those who just would not follow co. gridlines. but those same ppl where great at standing around with the guest service

    Cons

    this was so disorganized, favoritism at its best. would set expamples of best employees and re hiring the worst. allowing shift to slack off leaving a greater burden on the graveyard shifts. to pick up slack that was left through out the day.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    chef

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Corona, CA
    Current Employee - Anonymous Employee in Corona, CA

    I have been working at Carl's Jr full-time for less than a year

    Pros

    -great hours
    -great food.
    - easy learning curve

    Cons

    -food
    - no advancement, you are stuck in that job.

    Advice to ManagementAdvice

    Keep doing what you do.

  9.  

    Love/Hate Relationship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carl's Jr full-time for more than a year

    Pros

    Most employees are very nice, fairly good flexibility, easy to get hired, good about giving requested days off if in advance, discount on food, you can socialize with customers and get to know them, the environment is usually an upbeat and happy one.

    Cons

    Lots of gossip amongst workers, favoritism, some spanish speaking workers don't understand you or cant communicate with you or pretend not to understand you, some co-workers are very lazy and don't keep up on cleaning tasks as asked or told, there are very high expectations that realistically can't be met. Some things just take too long to cook especially during rush hours. You don't have enough time to get the store up and running in the morning. They give you 30 min before doors open to get everything up and running and they want you out 45 min after close. This is impossible. Then you get lectured and treated poorly when you don't meet these expectations. If you arent meeting your labor requirements you have to send people home. you may have no choice but to work with 2 people in the front and 2 people in the kitchen and then you are also expected to keep everything clean and orders out on time. How can you do this with one person cooking burgers, one person running fries and the green burrito line? And one person in drive thru and one to run the front for walk-in customers? It's not possible. Its very stressful.

    Advice to ManagementAdvice

    I'd love to see the people who set these guidelines and rules to come in and run the floor under these circumstances, like in undercover boss. I bet you'd realize how unrealistic your expectations are. Maybe you'd appreciate and understand your employees more.

    No opinion of CEO
  10.  

    Horrible place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member/Cashier  in  Newhall, CA
    Former Employee - Crew Member/Cashier in Newhall, CA

    I worked at Carl's Jr full-time for more than a year

    Pros

    Good way to start earning money.

    Cons

    Very rude shift leaders and district manager.

    Advice to ManagementAdvice

    They should be more friendly and not have their favorites.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Stressful at times, rewarding during most.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member/Cashier  in  Los Angeles, CA
    Current Employee - Crew Member/Cashier in Los Angeles, CA

    I have been working at Carl's Jr part-time for more than a year

    Pros

    Schedule flexibility, opportunity for pleasant work environment, fast paced, never dull.

    Cons

    Like most other customer service jobs, you get the occasional rude guest, cranky co-worker, or list of unreasonable expectations. Also, the pay rate isn't even close to being directly proportionate to the amount of work you put in or the exhaustion you experience.

    Recommends
    Neutral Outlook
    No opinion of CEO

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